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Customer reviews

Rating 4.6 out of 5 stars with 2893 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,893 reviews
  • Rated 4 out of 5 stars

    Good headphones,

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones sound great feel good and have good sound cancel and teansparency mode. When working out they are a bit bulky and dall off my head

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EvanR,

      Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like the sound quality and noise canceling of the headphones. Your feedback is greatly appreciated. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones. EXTRA BASS™ and Dual Noise Canceling technologies put deep, euphoric sound at the center of your listening experience. Make your party for one last longer with up to 30 hours of battery life plus quick charging. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best over the head headphones ive ever got to experience with ita awesome noise canceling technology l.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeremy,

      You made the right choice! We're glad that you are enjoying the noise canceling function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality sound headphones with noise canceling and lightweight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IsaacsolisS, We are glad to hear that! With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not as costly as Bose, but perform almost as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Toys, We are happy that you like your new Sony wireless noise canceling headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Michael

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping done easy. Found what I was looking for. No hassles

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelBJunebug620, You've made an excellent choice! We're thrilled to hear that this is what you've been looking for in a noise cancelling headphones. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Good headphones for the price your paying. BASS+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is crsip, they are really good headphones, they have the most softest and smoothest ear cups you could get in a sony headphone, I saw a video the compared all the sony headphones and this had a advatage to its ear cup plus for the price your paying this is a very good headphone would highly recommend it and if you take care of it it can last a lot of year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you touch the ear controls on the one side.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like the one side of head phone that controls the chnging of volume stations ect. super sensitive and always back tracking what I was listening to. other wise it is a good head phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianM, We are sorry to hear about your concern with your Sony wireless noise canceling headphones. The sensor of the touch sensor control panel is built into the flat surface of the right unit and unfortunately, we cannot change it to the other size. You also have an option to switch the touch sensor control panel off from the “Sony | Headphones Connect” app in case you do not want to use it. To properly use the touch sensor control panel, you may find this link helpful: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000448166.html. We take all user input seriously and will make sure your comments reach the appropriate person. Despite your concern, it's nice that you still like your headphones and gave a 4-star review. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones! Got them as a Christmas gift for my 16 year old. She loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones- top of the line. Very pleased with purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase process was simple and easy. The product is outstanding. i love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Noise cancel could be a little better but still a good option

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfortable, Bluetooth pairing a little bit weird but sound quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiance loves them. But its annoying that she cant hear me in a regular tone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty decent headphone for the price. Has a lot of good features with the app (If you want to EQ a bit). Not the most comfort, a little tight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SergioF,

      Very nice! We're glad to hear that you like the price point and features of the headphones. Your feedback is greatly appreciated. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones. EXTRA BASS™ and Dual Noise Canceling technologies put deep, euphoric sound at the center of your listening experience. Make your party for one last longer with up to 30 hours of battery life plus quick charging. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great set of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones. They have excellent sound quality and the battery last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Quality Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on a promo price, awesome value for this headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Takahara, awesome! We're glad you like our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pete

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. easier to extend but more than anything is the quality of sound superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love!! Have been purchasing for my husband for the last four years. Every Black Friday time I purchase just to have a spare

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Berlin, We are thrilled to hear that you absolutely love your Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    All Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service as always was professional and courteous. The headphone perform as expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkL,

      Fantastic! We are truly delighted to hear your satisfaction with the amazing performance of your WH-XB910N and superb customer service of Best Buy. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tye headphones are comfortable and they provide high quality sound!

    I would recommend this to a friend