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Customer reviews

Rating 4.6 out of 5 stars with 2893 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,893 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend them. They sound great and are really comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As Advertised Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As Advertised i use my Headphones everyday, I'm happy I've made the purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gideon, we're glad you are happy with your purchase! Enjoy your new headphones! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Humming in My Ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store they sounded great. When they work normally they work great. However, pretty frequently a humming noise starts occurring in the right ear on the ambient setting. When I switch it to noise cancelling the humming intensifies. It's very uncomfortable to listen to for long periods with that noise. I'm going to see if I can get them fixed but if I can't I will return them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnathan, Thanks for sharing your experience with the Sony WHXB910N Wireless headphones. We're sorry to hear that you are having noise issues with the headphones. Kindly follow the steps in the link below to reset and initialize your headset : https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000467020.html

      And as a general recommendation and to ensure you are getting the most out of your device, we advise updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements.

      If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the unit:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      -Craig Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Black Friday deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound. Even without mega bass, the bass is sufficient

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Perfect! We're glad that you are enjoying the sound quality of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Black Friday deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound. Even without mega bass, the bass is sufficient

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, That's awesome! We are glad that you like the sound quality of your new Sony wireless noise canceling headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Head Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product From Sony. I would recommend this product to friends and Family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and color!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everythting was neat looking. Git a great deal for these and I loved them. Glad I made the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dozolla,

      Amazing! You've made a great choice! We're extremely pleased to know that you love our WH-XB910N and that you are satisfied with its good-looking & stylish design, reasonable price, and superb performance. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10-minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter in college. She loves to take mine and is excited about hers. They work great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mbgees,

      You made the right choice! We're that your daughter is enjoying these amazing headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to wear at home but not to use at the gym it gets to hot in your ears when you’re working out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeR,

      Thanks for sharing your review and experience with the WHXB910N. Your feedback about its comfort is greatly appreciated. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Good price for what you get.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good. Build could seem more resistent. Noise cancelling also isn't top notch compared to higher models. But for the price it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, very nice sound and good bass, I love that it blocks the sound out as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New york traveler

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the headphones. Good ambient sound. Good noise cancellation. Good base. This is a good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanG, We're glad that you like the sound quality and noise canceling. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great gift for my adult daughter! She loves them and uses them daily.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, ChristinaT!

      We are thrilled to hear that you find our WH-XB910N perfect as a gift for your daughter, and we are extremely pleased to know that she loves its superb performance. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product for a fair price, easy set up and easy use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigD, perfect! You've certainly made a great choice! We are thrilled to know your satisfaction with the amazing performance and reasonable price of your WH-XB910N. Thank you very much for your purchase, and for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them at work just for noise canceling they think i am listening to music but i am actually blocking everyone out. Hahaha

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dezzy123, We are happy to know that you love your Sony Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable for long wear. The sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RuchikaS,

      Great! We're glad that you like the comfort and sound quality of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Nice headphone sync well with apple phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them as a present for my wife and she is happy with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed the headphones so far. They have a quality sound and are easy to work. They are also nice looking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobF, That's great to hear! We are glad that you really enjoyed your new Sony wireless noise canceling headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable, effective unfortunately, they can't plug in to jack on Lufthansa

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    #1 Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones!! Worth every penny!! Sound is top notch!! Super comfortable!!

    I would recommend this to a friend