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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2893 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,893 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with good sound quality and extra bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bobbyg, We are thrilled to know that you like the sound quality and EXTRA BASS feature of your new Sony wireless noise canceling headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It actually has more features than I initially knew about! Great product and great price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregoryJ,
      Excellent choice! Glad to hear you like the features of your WHXB910N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best Song Budget headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphone Best one I ever had amazing ngl

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy and great sound. Would for sure recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oats, We are glad to hear that you love your new Sony wireless noise canceling headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, got these on Black Friday and they have been working great. A little bit on the flimsy side but just using them for School and to listen to music so they sound great. Noise cancelling is awesome and the fact that there arnt that many buttons is great. I would say to get them on a deal though. Don’t pay full price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RuthA, We are glad that you like your new Sony wireless noise canceling headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Please make sure to update the firmware of your headphones to improve their performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb910n/software/00268736. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audiophiles will be happy with these

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These may not sound very good in the store or when you first use them. But if you: 1) download Sony's music and headphone apps, change the equalizer to bright 2) use the app Poweramp to listen to lossless files turning up stereo expand to 100% and putting on the Rock preset... They sound perfect. I'm literally involuntarily smiling and getting goosebumps, they sound so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but too big for my daughter’s ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted these for Christmas and was so happy to receive them but unfortunately they are too big for her ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KatherineC,

      Thanks for sharing your review and experience with WHXB910N. We appreciate your feedback about the size of the headphones. For optimum fit and comfort, make sure that she is wearing the headphones properly. She can also adjust the headband depending on her head shape. For more information, please refer to this link:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000448425.html

      Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Could not recommend it enough

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my little sister. She loves them and they looks stylish and sound beautiful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyP,

      You made the right choice! We're glad that your sister is enjoying the design and sound quality of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have been great. No regrets. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a gift for my son, he absolutely loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillH, fantastic! We are very happy to know that your son loves our WH-XB910N. Thank you so much for sharing your awesome feedback and for trusting Sony! - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable for long wear. Great noise cancellation on flights.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality. Well made product. Fit is nice. feels solid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jerry, That's good to hear. We are glad that you like the quality of your new Sony headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones. Great Comfort Active Noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. The sound, look and the Feel of these headphones is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeteD, Thank you for telling us about your experience with your WH-XB910N headphones. We are happy to hear your purchase went well and you are superb audio and overall features of these headphones.Absorb yourself in club-like bass for a true music venue experience with improved noise cancelling and wireless freedom. These Bluetooth® headphones are comfortable to wear and let you enjoy your music all day long, while keeping you in touch with friends thanks to multipoint connection and crystal clear call quality. Thank you for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphones. I highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as they were on sale for Black Friday. I had a pair of Bose headphones that were stolen but decided to try Sony. Way better than Bose! The clarity, more options, the ease of the app, and $200 less than the Bose. Definitely worth the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rich, We are glad that you like your Sony wireless noise canceling headphones. You chose the best headphone brand. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Gym headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these use at the gym. Not very good for exercising or stretching on your back lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent heaphones. Even has option to connect to 2 bluetooth devices at the same time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tortilla01,

      Perfect! We're glad that you are enjoying the multipoint function of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancelation of the WH-XB910N wireless headphones with EXTRA BASS and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10-minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Good for a long walk.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new pair of wireless earphones. Just wish they could be functional under a hoodie. Music keeps getting interrupted by google assistant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dude, We are happy that you now have a great wireless noise canceling headphones for your long walk. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are the real deal! My son loves them!

    I would recommend this to a friend