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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2893 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,893 reviews
  • Rated 5 out of 5 stars

    A gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my niece a pair for her birthday. She was very excited.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kool,
      What a nice birthday gift! We're glad that your niece likes her new Sony WHXB910N. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves ‘em! She doesn’t have to listen to me anymore.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelJ, Great! We're very pleased to hear that your wife loves her new Sony WHXB910N headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids bought me a pair of Sony headphones 5+ years ago. I use them literally everyday. They were worn and I bought these. The quality of these are excellent, and an improvement over my old ones, which I thought were great. Noise canceling is awesome. Very happy with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SOUND

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones on the market with the best pricepoint

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great but I hardly use them. Other than that they are a good investment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome, We appreciate your feedback. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    so pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! I am glad to have purchased for a Gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have met and exceed my expectations for ease of use and performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CurtW, We are thrilled to hear that your new Sony headphones exceeded your expectations. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! Love using them on trips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's absolutely amazing and beautiful music experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds good but...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great but the padding has already fallen apart. Barely lasted a year.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MartellH,

      Thank you for choosing and purchasing our Sony WHXB910N/B. While we're glad that you appreciate how great the sound quality of your Sony WHXB910N is, we're sorry to hear that the earpads have fallen apart.

      We have taken note of your feedback on the earpads/padding and we take this matter seriously.

      May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the WHXB910N/B:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,

      Marco Sony_US

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good headphones just wish they were louder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To be answered.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing to say really about these headphones as I have not used them very much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KenN, Thanks for the 5-star review. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    For the rythm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was soundproof and gave too good vibe. Loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZeelD, Awesome! We are glad to hear that you are enjoying your new WHXB910N! The WH-XB910N noise cancelling headphones enhance all your low-end frequencies for exceptional bass. A dedicated bass duct on the headphone housing and increased air-tightness between the driver units and eardrums help to create precise, punchy rhythms that lift every track. Yet these wireless headphones also maintain vocal clarity for a wonderfully rich, well-rounded listening experience. -Carl Sony_US

  • Rated 5 out of 5 stars

    My headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, Like the carry case and the noise reduction capability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yoly,

      Awesome! We're glad that you like the noise canceling function and carrying case of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really very nice glad I treated myself to them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricO, We are glad that you like your new Sony wireless noise canceling headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. I have always had good luck with Best Buy and Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jeff, We are glad that you are very happy with your Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for a parent he loves it and uses them everyday, great gift

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aidan,
      Thank you so much for such a great review! This is definitely a great gift and glad to know he loves his new headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life. No issues at all. No complaints!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VWChic, Awesome! Glad to hear that you are happy with the sound quality and battery life of your new headphones! Absorb yourself in club-like bass for a true music venue experience with improved noise cancelling and wireless freedom. These Bluetooth® headphones are comfortable to wear and let you enjoy your music all day long, while keeping you in touch with friends thanks to multipoint connection and crystal-clear call quality. -Carl Sony_US

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use & works well for my needs.I’m happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NatalieN,

      Amazing! We're thrilled that you are enjoying the user-friendly functions of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones with great sound quality

    I would recommend this to a friend