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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2892 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,892 reviews
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone! They were on sale best value for the buck.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaE,

      You made the right choice! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Blue Tooth head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them ., would definitely buy and recommend these again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SallyP, We're glad you like your headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Perfect solution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to watch tv now that my hearing is not great . I can have them as loud as I want without bothering anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent article very helpful. Very professional employees attended me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaraaymeeL, We are glad that you were assisted well by our local dealer. We hope that you also liked your new Sony headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great everything but charger is small I wish it could be a little bit bigger

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello XavierS, We are happy that you like your Sony wireless noise canceling headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Excellent headphones for my Autistic grandson

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for one of my grandsons, and he loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, MoJo! We're happy to hear that the kids are enjoying the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound and noise cancellation but stopped work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling was good. Product stopped working after about two weeks, returned it for another pair hoping for better luck on #2

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Satisfied with my new Sony headphones. It is under a month since i bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones highly recommend 10 out of 10. Buy it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimberlyL, Thank you for giving the Sony WH-XB910N a perfect rating! We're thrilled to hear that you're satisfied with your purchase. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Your recommendation means a lot to us! Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Wireless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used them yet looking forward to that on my next trip

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimmy, Thank you for the 5-star rating! With the WH-XB910N noise cancelling headphones, enhance all your low-end frequencies for exceptional bass. A dedicated bass duct on the headphone housing and increased air-tightness between the driver units and eardrums help to create precise, punchy rhythms that lift every track. Yet these wireless headphones also maintain vocal clarity for a wonderfully rich, well-rounded listening experience. -Carl Sony_US

  • Rated 4 out of 5 stars

    Good overhead headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound comfortable on u ears I use to travel also for music

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Bass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones great sound, Bass easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house has an open floor plan and my wife watches a tv in the living room and I watch on in the family room. The noise was a problem. These headsets solved the problem. Great sound, easy to set up and can be used on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price great value. Would recommend to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArdelQ,

      You made the right choice! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, good sound,and noise canceling works excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones made life with noisy roommates a lot easier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanB,

      Perfect! We're glad that you are enjoying the noise canceling function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality for the money. Good outside noise reduction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The headphones are pretty good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to be pretty good, but a little tight against the ears. They work great so far and having the hard case is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but large

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked just fine but were too large. We ended up returning them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goodwitch,

      While we are thrilled to hear about your satisfaction with the superb performance of the WH-XB910N, it is unfortunate to know that the size of these headphones didn't live up to your expectations and that it had to be returned. We value you & your feedback, and we are hoping that you will consider Sony again in your future purchase.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Did not last long

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked well for a month and then sound was gone. I uninstalled in the desk top computer-then with full battery I turned it back on and did add new blue tooth in settings and they were not discoverable. I returned them to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkE, We are sorry to hear about your experience with our WHXB910N headphones and had to return them. This is not the experience that we would like you to have with our products and we hope that you consider Sony again in your future purchases.

      Regards,
      Carl Sony_US