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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2893 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 2,893 reviews
  • Rated 5 out of 5 stars

    Great for gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY Great product always, sound feel better than other products of headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at very good value, will recomend this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charger,

      You made the right choice! Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Wireless noise canceling ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fast delivery. Packaged well. Easy to configure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barefooting,

      Awesome! We're glad that you are having an easy time using these amazing headphones. It's also great that it was packed well and delivery was handled professionally. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones recommended comes quickly and works well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MendelC,

      You made the right choice! Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent sound quality for the price .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounded great especially with premium music services .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brett,

      Great! We're glad that you are enjoying the sound quality of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. This is the second pair I have purchased

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello barn, We are glad that you are happy with your second pair of Sony noise canceling headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Urhebrbrbfjrjr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bebueuehei4 4 4 Bebe. 5 5th. N3. 4 4images is arjrhrh

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Chris, Thanks for the 5-star review. We are happy that you like your Sony wireless noise canceling headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Empj

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my headphones, the ambeint mode is awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    sony wireless noise cancelling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the product for a month and it would not charge any more

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Id buy them again!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! best part is the controls on the side of the right earphone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt Work for All Mac Products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought thinking it would noise cancel out my Mac it did not. Didn't know until AFTER I bought it that it was designed for an ipod in 2024 and an iphone. Does not work for a Mac or an ipad. I returned. Useless.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmaP, We're very sorry to hear that the WHXB910N did not work with your Mac and iPad and it had to be returned. This is definitely not the news that we would like to hear. Please note: If your Bluetooth device supports the following profiles, you can enjoy listening to music and control the device from your headset via Bluetooth connection.

      A2DP (Advanced Audio Distribution Profile)
      AVRCP (Audio Video Remote Control Profile)

      And also, To pair a second or subsequent device, press and hold the (power) button of the headset for 5 seconds or more to enter pairing mode.

      For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam Sony_US

  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome! I bought these for my Husband and he absolutely loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this one. I wish I want the WH-1000XM5. I still Ike the WH-XB910N

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed with my headphone. It works very well. I recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this app would definitely recommend using it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Clay1088, We are happy to hear that you love the Sony Headphones Connect app for your WH-XB910N headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features! Especially the sliding for volume on the right ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them everyday and I wouldn’t pick any other headphones out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, good quality product from Sony. Love it! Good one for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best be buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mu kid wanted them to use at the gym and he loves them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but you need the extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but you will need to get bestbuy extended warranty as headphones break easily.

    I would recommend this to a friend