Customer Ratings & Reviews
- Model:
- WHXB910N/B
- |
- SKU:
- 6479546
Customer reviews
Rating 4.6 out of 5 stars with 2893 reviews
(2,893 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Worthy purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone work amazingly. The amount of bass they have and it’s customizable is nice. I have owned them for over couple of months and they haven’t given me any issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BetivetteS,
Perfect! We're glad that you are enjoying the sound quality and flawless functionality of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Bargain
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For 130 dollars is an amazing purchase. Very comfy headphones with excellent performance and battery life
I would recommend this to a friend - Pros mentioned:Bass
Rated 5 out of 5 stars
Nice Headphones that pack a punch!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are lightweight but carry a bass I have not felt in wireless units before. In addition, it has pre-sets for most of my different uses. It was an excellent choice, and I will recommend anyone, even old people like me, to get a pair.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great when discounted
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, got it on ale which made it totally worth it. At the original price its way overpriced but its great for what i had. Great battery.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BryanC, we're glad you like the sound quality of our product. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! ~Earl
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Amazing!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are amazing, everytime I listen to music I love the bass inside of it and it makes my ears feel nice and protects me from the cold! Amazing headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gerardo,
Great! We're glad that you are enjoying the sound quality and fit of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a hard time with headphones covering my ears. The cushion is great around the ears. Sound quality is great I Like the extra base.
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Great deal.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic buy. I love the fit and the ability to go from ambient music to noise canceling with a click of a button. Great sound.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kam13, perfect! We're glad you love our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Great buy, especially on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly comfortable and light. They ear cushions are soft and make it so the headphones can be used for long periods. The sounds is great. Bass could be a little better but it's still pretty good
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaime,
Thank you for the purchase! We're glad to hear that you like the comfortable design and sound quality of the headphones. We recommend using the Sony Headphones Connect app to adjust the equalizer for the bass of your headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones. EXTRA BASS™ and Dual Noise Canceling technologies put deep, euphoric sound at the center of your listening experience. Make your party for one last longer with up to 30 hours of battery life plus quick charging. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
A must have for traveler
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love live my headset Took it all over Europe in noisy planes Love it I sleep with the back ground noise or enjoy great quality sound App is ok Battery last a while
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got these for my brother - he loves them! had another pair for years that were worn out so needed new. long lasting, good sound, and noise cancelling works well.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SarahL,
You made the right choice! We're thrilled that your brother is enjoying the battery life, sound quality, and noise canceling function of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Rated 3 out of 5 stars
Not terrible. Could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall not bad. They aren’t overly heavy. There is no plastic creaking like in the cheaper version. The noise cancelling works very well. Primary use is movie watching. They do ok. Sound quality doesn’t compare to a speaker bar, but is alright. The most annoying function is the swipe up/down for volume. Sometimes it works, sometimes it doesn’t. You end up swiping a hundred times and then accidentally swiping forward-skipping what you’re watching. Battery life lasts a long time-several movies. Quick charge works well for when they die.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarneyRoss,
We are sorry that you are having issues with your Sony headphones. This is definitely not the customer experience we want you to have. Please make sure your headphones are up-to-date to improve their performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/wh-xb910n/software/00268736.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Sincerely, Vincent
- Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Great product for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son for Christmas. They were great for the price I paid. Clear, crisp, great bass and they wear well. He uses them to work out. Definitely 5 stars. I would purchase them again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ladyfjr, We are glad to hear that. With his new WH-XB910N, he will get closer to his favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. He will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of his headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent
- Pros mentioned:Bass, Sound quality
Rated 4 out of 5 stars
If you like bass, you'll like these.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a replacement set for a previous version. They sound just as good as the last pair. These are definitely for those who prefer a bit of bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlfredM, Great! We're delighted to hear you're enjoying all the improvements we made on these headphones. With the WH-XB910N, you will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. These headphones also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazingly. I’ve used the noise cancelling feature on the airplane, and it works great. Obviously still here some noise while on an airplane but it wakes a world of difference. Pairs easily with all of my devices. I switch from my personal and work laptop as well as my phone a lot so this was an important feature for me.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Mid range Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Mid range headphones. Bought it during Best Buy's Prime day special. Noise cancelling works good and Bluetooth is easy to connect. Comes with a case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WayneF,
You made the right choice! We're glad that you like the noise canceling function, Bluetooth connectivity, and carrying case of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Great gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my autistic son and he loves! He says they are comfortable and the battery lasts a long time. Definitely would recommend.
I would recommend this to a friend - Pros mentioned:Comfort
Rated 5 out of 5 stars
Loooooove these..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So comfy...love them.alot. i wish there was other colors though... I wear sometimes gor several hours at a time and they stay feeling comfortable. I wish though i can connect to my work laptop for calls and my phone for music ..when call comes through on laptop I wish my music stopped on phone and alows me to answer but it doesnt.. wish it switches between 2 devices or If it had a button on the ear to answer the call.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrsStephanieAnkner, perfect! We're truly delighted to know that you love your WH-XB910N and you're satisfied with its very comfortable fit design. We greatly appreciate your feedback about the available colors of these headphones. Regarding the multipoint connection function, please refer to the following article to isolate the problem:
https://www.sony.com/electronics/support/articles/00249936
I hope this helps.
Should you need more assistance or information with our product, please email us at socialsupport@am.sony.com with the following details so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue/Concern:
Telephone Number:
Thanks for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Good sony headset
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life, good sound, type-c charging port. Good quality. Connects easy. As good as my Bose 700
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iMac,
Amazing! We're glad that you like the battery life, sound quality, USB Type-C charging port, and connectivity of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Travelling headset
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound, great connection, and amazing quality when speaking with friends and family. When traveling on plane, the noise cancelling is wonderful when I'm hiding with my hoodie on.
This review is from Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones - Gray
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Rated 4 out of 5 stars
Good headphones for a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and customization. The base is good impactful. The headphones are a bit heavy and can start to feel uncomfortable after long periods, also the noise canceling is very finicky. Good headphones overall.
I would recommend this to a friend










