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Customer reviews

Rating 4.6 out of 5 stars with 2893 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,893 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Touch controls

    Rated 3 out of 5 stars

    Very underwhelming and pricy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable and lightweight for sure. The battery life is great. That's about where it ends because audio quality is subjective. They are very flat sounding. Not much treble and for "extra bass" headphones, there's isn't much. With that said, I like treble and bass so these just weren't for me, especially for their price. But if you like that more flat sound, these may be great for you. Oh and the touch controls are awful. Trying to change the volume is ridiculous. Lots and lots and lots of swiping with little change.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevin,

      We are sorry to hear that you are having issues with your Sony headphones. You can always customize the Equalizer setting of your headphones using the “Sony | Headphones Connect” app. We take all user input seriously and will make sure your comments reach the appropriate person.

      Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best Headphones Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a amazing headphone its has great sound quality an amazing bass boost and its sleek flexible and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nice Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are quality headphones. Sound quality is above average, though the battery life is only about average. Bought them to replace my old headphones and they’ve proven to be a much more comfortable fit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the feedback, MiCasa! We are glad you like the sound quality of the headphones. These headphones have EXTRA BASS for impressively deep, punchy sound. Their battery can last up to 30 hours, so you can keep on listening to your favorite music all day and crystal clear calls. Thanks to Precise Voice Pickup Technology, which combines two built-in microphones with advanced audio signal processing. Be sure to download the Sony | Headphones Connect App to customize your listening experience with ASC (Adaptive Sound Control), an equalizer, and more. Plus you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa compatibility, and touch controls. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying these headphones. They're loud and feel comfortable. Not great for running or working out in, however great for walking and household chores / yard work. Easy to use Sony App and the Bluetooth connection was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great overall quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, noise cancelling works very well, good range on BT connection, pretty good sound quality, collapsible with a nice travel case included.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eirikr, We are glad that you like the quality and capabilities of your Sony wireless noise canceling headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Comfortable wear (does not hurt my ears). The ear muffs did start to tear, but not sure exactly what caused this issue, may be on my part.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gift for my sister and she loves!! The sound hear incredible and it so comfortable to wear. I might buy myself one too! Best thing is i got it on sale!! Worth every penny!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carla,

      You made the right choice! We're glad that your sister is enjoying the sound quality and comfort of the headphones. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Go ahead and get one for yourself. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great quality and sound for price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale and I couldn't be happier. Great sound and quality, great battery life, just amazing bang for your buck. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeithT, Thanks for leaving us such a great review on the WH-XB910N! We are really delighted to hear you're satisfied with the incredible sound quality, amazing battery life and features of these headphones. Absorb yourself in club-like bass for a true music venue experience with improved noise cancelling and wireless freedom. These Bluetooth® headphones are comfortable to wear and let you enjoy your music all day long, while keeping you in touch with friends thanks to multipoint connection and crystal clear call quality. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly great headphones, the weight is great, and they have amazing noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is very nice! I am enjoying the connectivity to my pc mic and when im on my phone bluetooth is really nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bzgr, amazing! We're glad you like our product! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Recommend it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay noise cancellation. Good sound quality. Long battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Headphones Ever! Durable & Amazing Sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These super amazing Sony Bluetooth headphones are an excellent investment. The great sound quality and amazing noise-canceling mode provide a truly immersive listening experience. After two years, they've proven to be incredibly durable—even surviving use by a toddler! Plus, the long-lasting battery and good charging make them perfectly reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, amazing price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, ANC is wonderful and they are so comfortable. Highly recommend over other, more expensive pairs. Sony has always made quality headphones and these are no different.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony WH-XB910N Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones. Sony always had great sound. The only negative I've found is the volume control. It's just a personal preference for me. I don't like the swipe up and down on the ear muff, I prefer a wheel.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    highly recommend these

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had these for almost a year they sound amazing and the battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Solid headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a solid pair of headphones. Lasted around 3 years with daily use. Have been replaced now but were great for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErikH,

      Thanks for sharing your review and experience with the WHXB910N! We're thrilled that you enjoyed using these amazing headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small ears but they still work for me. They sound good, easy connection too. They connect to two different items at same time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    EXCELLENT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones. Very good sound. The look is nice and sleek and I love how easy it was to connect! They also come with a great carrying case. You won’t be dissatisfied!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankieU,

      Amazing! We're glad that you like the comfort, sound quality, design, connectivity, and supplied carrying case of the headphones. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daily use for the gym, currently only charged them once since purchase, amazing sound quality and amazing comfort

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works great. All modes work very well, noise cancelling does a great job of blocking out all surrounding sounds and the ambient mode allows you to have conversations with no issues. The sound quality when listening to music is amazing, bass, mids and low tones are great for this price range.

    I would recommend this to a friend