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Customer reviews

Rating 4.6 out of 5 stars with 2892 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,892 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sony does it right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality cannot be beat ! It is awesome done right bass is wow !! Own one it is worth it !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi THEAPPLE, we're glad you are enjoying your new headphones! Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones. EXTRA BASS™ and Dual Noise Canceling technologies put deep, euphoric sound at the center of your listening experience. Make your party for one last longer with up to 30 hours of battery life plus quick charging. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Bass, Comfort

    Rated 5 out of 5 stars

    GREAT BASS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass. I got these for running. The noise canceling is great and they are comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Comfortable. Good sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great headphone. Clear. Good noise cancelation. Bass is right.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever owned! The sound is amazing and the battery life is top notch. I will enjoy listening to all my fav music!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeT, We are thrilled to know that your new Sony wireless noise canceling headphones are the best headphones you have ever owned. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    GREAT HEADPHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you’re looking for a good headphones then these are it, they have great bass so it works well with songs that have a lot of it. It also has a transparent mode where you can hold the side of the headphone to hear other people without taking off your headphones !! overall I bought these for my girlfriend for christmas and she loves them, very sturdy and great quality, just what we need in these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Highly recommend. Great workout headphones; comfortable and great sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LisaN,
      Great! Thanks for your recommendation and we're glad that you like the comfortability and sound quality of our WHXB910N. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony cans

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid level Cans - comfortable and decent sound - good value under 150

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Senior Construction Estimator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the noise cancellation qualities I was looking for in an office environment. Quality and comfort are superb.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DougG,

      Thank you for the 5-star rating and we're glad to hear that you like the noise canceling, comfortable design and quality of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Buy this year!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sound! Quality surpasses previous Sonys so another decade of noise free listening. Great price that beat competition with free fast delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Life changing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound , love the extra bass and amplified sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Highly recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality! I consider this as a budget-friendly version of the XM4s from Sony. The only thing I don't like is how sometimes when I accidentally brush against the touch sensor, the firmware seems to crash (? loud buzzing noise followed by the headphones shutting off) but upon research it seems like this is common with these types of headsets. Other than that if you're looking for a pair of headphones perfect for the gym, this is my recommended go-to (:

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kxryn, thanks for commenting! We are truly happy to learn about your satisfaction with the amazing quality of your WH-XB910N for its price. We are sorry if you're experiencing noise issue. Please follow the troubleshooting steps provided on this article and check if it resolves the problem:
      https://www.sony.com/electronics/support/articles/00235161

      I hope this helps.

      Should you need more information/technical assistance, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

      Full Name:
      BestBuy Username:
      Telephone Number:
      Issue/Concern:
      Model Number:

      Thank you very much for recommending our WH-XB910N and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and great noise canceling with a long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    These go hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones well worth it. Powerful sound and long lasting battery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Imken, Thank you for sharing your thoughts and experience so far using your Sony WH-XB910N. We're glad you love the exceptional sound quality of these headphones and amazing battery for long periods of time. It sounds like we hit the mark with the XB910N. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Touch controls

    Rated 5 out of 5 stars

    Great Sounding Headphone with Best in Class ANC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for a family member so they can watch TV and not disturb others. The sound quality of these headphones is amazing as is the active noise cancellation. I find the touch controls, specifically for the volume, to take a little getting used to but overall it does work ok. Battery life has been phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best I have so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First sound cancelling headphones I own. Sounds good and are comfortable, which is why I got them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joey, You've made an amazing choice! We're thrilled to hear you're enjoying the great sound quality and comfortable fit of your new Sony WHXB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, the noise cancellation is very good most of the sound around me is gone, the comfort is good it fits my whole ear. Recommend if your on low budget.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Franki,

      Thank you for the purchase! We're glad to hear that you like the noise canceling and comfortable design of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. We appreciate the recommendation and thank you for choosing Sony!

      -David sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these. I think they are part of her. long battery life, great sound and tone quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lvlife2thefullest,

      Amazing! We're glad that your daughter is enjoying the battery life and sound quality of the headphones. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds with smooth, deep bass. Also, these are light and cool on the ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GMH1106, Thank you for telling us about your amazing experience with your WH-XB910N. We're truly pleased to hear you love everything about these great headphones and you are enjoying the excellent audio, especially the EXTRA BASS feature and lightweight design of your XB910N. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter. She loves them. Sound is great and noise canceling works perfectly. She also noted how long the battery lasts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Helli Niki, We are glad that your daughter loves her new Sony headphones. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchased for flying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both NC and AMB modes work well. Tapping/swiping gestures take some getting used to. Sound quality is great for the price. Battery life is underrated I seem to have to only charge once a month when using casually.

    I would recommend this to a friend