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Customer reviews

Rating 4.6 out of 5 stars with 2893 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,893 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Would recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Battery life is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkT,
      Terrific! We are very glad you like the great sound quality and long battery life of your headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones. EXTRA BASS™ and Dual Noise Canceling technologies put deep, euphoric sound at the center of your listening experience. Make your party for one last longer with up to 30 hours of battery life plus quick charging. Thank you for the recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase/Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely a good buy they are not super loud but when they are over your ear the noise canceling works great,I was on a road trip full of kids and didn’t hear anything but my music for two hours

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    EQ is unbalanced for flat, but great for bassheads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great build quality but sound tuning is bass heavy. When the headphones are off and used with a 3.5mm cable the response is actually very flat. Noise cancelling is great. If they made a version of these heasphones with no extra bass, it would be a fantastic lower budget option to the XM4/XM5 and worth a perfect 5/5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Koooob,

      Thanks for sharing your review and experience with the WHXB910N. We're glad that you like the noise canceling function of the headphones. Your feedback about the sound quality is greatly appreciated. With the equalizer and CLEAR BASS function of the Sony Headphones Connect app, you can fine-tune the sound quality to your needs. For more information, please refer to this link:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442829.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    I’d rather get Beats

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality, Average Bass slightly above average

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user542290, Thank you for taking the time to provide us with your feedback about the sound and bass quality of your Sony WHXB910N. To resolve the low or average sound quality issue and to ensure optimal listening experience, please follow the steps on this link: https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442877.html

      Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the Sony WH-XB910N wireless headphones for over a month now and love. The sound quality is clear and love the bass. The quality of the headphones is excellent. Previous had Beats and these are far superior.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value, great features.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these over a year and there's still new features offered I'm learning about. These are great headphones. Great quality, plenty of features, great value, the list goes on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bulky with no extras for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first site i thought i was going to like these. But howver my mind changed quickly once i had them for a 3 weeks Pros: - good to decent noise cancellation - i Like the color options - comes with case Cons: - bulky and weighted wearing over time even being light Hurt my head ! - no music app or calibrating tool for music to adjust the highs, mids and bass ....just have to use your music player on phone - cannot udjust volume to my liking - disconnected when changed apps and or players - adjusting headphones meant pusing unnecessary buttons at wrong times became frustrating! - who still uses sirrius xm much less will continue to pay for that ! - couldn't wait to return ...so disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones great price. Better than expexted!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for the cost

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Comfortable with extended use. Sounds excellent, with deep base. Battery last way more time than needed, in other words the battery life is good longer than you would want to listen to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH-XB091N Extra Bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Sony WH-XB091N headset on a Black Friday sale for $119.99. It has an excellent noise cancellation and ambient sound mode. Because it is wireless, it is great for traveling and exercising.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There great for the gym comfortable and decent sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and definitely cancels any noise

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for it's price in my opinion. However, if you want headphones that are really good at noise cancelling I would not recommend these. Instead get their other headphones that are recent. Other than that, it doesn't have a tight fit when worn & it has a good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good Headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality! Noise canceling is great on these as well, but might give you a headache if you are prone to motion sickness, (coming from personal experience). The only flaw is that the plastic casing that makes up the headband is not very durable, and cracked (due to my error).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeadphoneLover,
      Thank you for your time writing this review. We are glad that you like the great sound quality and noise canceling features of the XB910N. However, we are very sorry to hear what happened on the headphones. Sony values the opinions of customers and is always striving to provide the best experience possible. With the WH-XB910N, you will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. These headphones also support Multipoint connection and have a battery life that can last up to 30 hours. We appreciate you and thanks again for purchasing Sony. - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony beats Beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a pair of defective Beats headphones with the Sony WH-XB910N. Sound quality is better and there was no connectivity issue pairing to my phone (like the issue the Beats had). It was a little more challenging pairing them to my Sony turntable but after a few tries it worked. I'm very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arnie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i was looking for. The sound is great but the best part is the noise cancelling. When i'm wearing them I can't hear my wife yelling at me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great battery life. No issues so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jose, We are glad to hear that. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before this purchase I returned several Headphones purchased from Amazon because of quality issues (would not power on). This Sony works great. Good noise cancelling, easy to connect to phone and change modes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomG,

      Awesome! We're glad to hear that you like the noise canceling and smart features of your new Sony headphones. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Touch sensitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, the haptic touch on the outside is so convenient and very innovative, and the sound quality is easily in the top 3 audio brands, very good price and very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    AWESOME PRODUCT!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Over-The-Ear Headphones are AWESOME!!! Great speakers, Bass is incredible. The only issue is that when I use them at the gym the plastic ear covers become very uncomfortable, and sweaty. I wish Sony sold optional cloth covers for the Headphones. That's why I would rate the Earphones a 4 out of 5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lucky, We are sorry to hear about your concern. Please take note that the headphones are not waterproof nor sweatproof. If you sweat a lot, we do not recommend using these headphones during heavy workouts. To be more comfortable while wearing them, make sure to adjust the length of the headband according to the size of your head. Despite your concern, it's good to know that you still like your Sony headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US