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Customer reviews

Rating 4.6 out of 5 stars with 2893 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,893 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphone The noise cancelling is Amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamR, We are happy that you love your new Sony WH-XB910N wireless headphones and that you like their noise canceling feature. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony noise canceling head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones for the money and the sound is awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Darianb, we're glad you like the sound quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Recommended purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device. The sound cancellation is excellent and I'd say its comparable to the Bose headset. The durability is exceptional so far and my son wears them everywhere he goes. I got them on sale for $175 which was a great deal for the quality. Like many wireless headsets, they make you download their app, but I did notice it isnt necessary to use the product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with good sound quality. Battery lasts several hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter uses thes at college and loves them! Great quality and price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is the one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folds up nice and compact, sounds good, squashes noise, Good EQ profiles in app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Darth,

      Very nice! We're glad to hear that you like the sound quality and compact design of the headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so comfy for my ears also easy to take with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. Very happy with the sound and quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BHogan,

      Fabulous! We are thrilled to hear that you love your WH-XB910N and that you are very happy with its amazing sound & quality. Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Christmas Gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and great quality. Isolation is superb from outside nouse. I highly recommend these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AndyG, We are glad that you like the sound quality and noise canceling feature of your new Sony headphones. With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around excellent purchase, my daughter really loved the feel & great for cancelling out other sounds & noise

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaeGreen, You chose the best brand for your daughter. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great price for what you get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and the noise canceling is also superb definitely reccomend it when its on sale

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sweet sound and comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great sounding pair if headphones and the carrying case is a nice plus. Rest comfortably over the ear and work great at noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product I purchased is very nice and high quality as I expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeerasinghR,

      You made the right choice! Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones. EXTRA BASS™ and Dual Noise Canceling technologies put deep, euphoric sound at the center of your listening experience. Make your party for one last longer with up to 30 hours of battery life plus quick charging. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased them as a gift for my adult daughter to replacea previous Sony model. She loves the bass sound, nose cancelation, and the overall fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds quality is great, poor design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the bose, beats And now these and I can say these are the least noise proof then all three. The control buttons are in the most inconvenient place You can accidentally change what you're doing with just a brush of the headphones. Poor design, Sound quality is very good.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelC,

      Thanks for commenting. We're glad to hear about your satisfaction with the amazing sound quality of your WH-XB910N. We greatly appreciate your feedback on the touch sensor control panel of the headphones. As for the noise canceling, to ensure you're getting the most out of your WH-XB910N, please refer to the following Help Guide link:
      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442791.html

      Should you need more information/technical assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue/Concern:
      Telephone Number:

      We value your input, and thanks for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sony headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality value for money,fast deliverythanks best buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey EugenioP,

      Thanks for your positive review! We are thrilled to know about your satisfaction with the superb quality and reasonable price of your WH-XB910N. Also, We are glad that you're satisfied with the fast delivery of Best Buy. Thanks for your purchase and for choosing Sony!

      Best regards,

      Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sale price was worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, pairs easier to android than ios. Power button on back sometimes gets pushed accidentally

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShannonO, we're glad you like the sound quality of our product. We appreciate your feedback regarding the power button of your Sony unit. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound For a low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for quality sound quality sounds just as good as the 400 dollar Sony headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeovanniM, That's awesome! With your XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - The noise cancellation work perfectly- Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best in Sony headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features, noose cancellation, ambient sound, bluetooth, wireless. In one sentence, "The best."

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kiki1968, You chose the best brand! We are glad that you like the features and capabilities of your new Sony wireless noise canceling headpones exceeded your expectations. With your WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US