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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2893 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,893 reviews
  • Rated 5 out of 5 stars

    Comfortable with nice quality for work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband has been using this for work for several months and still likes it very much. It is comfortable and doesn't hurt his ears on top of its good quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nami, We are glad to hear that your husband like his new Sony wireless noise canceling headphones very much. HIS - With his new WH-XB910N, he will get closer to his favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. He will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of his headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Bass

    Rated 2 out of 5 stars

    Ehhhh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sounding but compared to other headphones in the same price range i would go for one of those. The bass is awesome to the point where it inhibits the sound quality of everything else. Voices sound muffled and no matter how much you play with the eq you either lose out on sound quality or you lose out on bass theres no real balanced sound to these headphones as compared to beats or airpods

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was dreading a 5-hour return flight…the departing flight was way noisier than I could handle. I bought this pair from the Mt. View CA store. I charged it up and connected it to my iPhone the night before my flight. Mid-air, I turn this headset on and WOW!!! I don’t as blown away by how quiet the jet was! Even better, I use it at home to block out the neighbor’s AC and lawnmower noise! Highly recommend!’

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TerryTheKid, We are glad to hear about your awesome experience with your new Sony wireless noise canceling headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    without discussion quality and price at Best Buy, I was not looking for headphones but this price was so attractive that I did not think about taking these headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, MiguelangelR! We're glad that you are happy with your purchase. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice sounding headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound really good and they are comfortable. I would recommend, especially if you get them on sale at a "deal of the day" price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ndej,

      You made the right choice! We're glad that you are enjoying the sound quality and comfort of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except for some odd reason it wouldn’t connect to my Samsung TV i mean it would connect but wouldn’t stay connected kept losing connection. Otherwise it was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Makes life nice for students.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I love how the active noise cancelling is not too strong that you have no idea what is going on around you but definitely strong enough to help when studying in public loacations. The ability to pair up to 2 devices at the same time is also a nice touch since, being a college student, I switch between about 3 devices at any given time; my desktop, my surface device, and my cell phone. The audio quality is quite good and I haven't had any issues with this headset. All around great purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JosiahD, We are thrilled to hear about your awesome experience with your new Sony wireless noise canceling headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    All about the bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE THINGS SLAP! Need I say more? I tested multiple high end brands, these have the clearest sound and deepest bass out of all them. 100/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelA, Thank you for the 5-star rating! We're very happy to hear you like the sound clarity and deep bass of your Sony WHXB910N. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best headphones yet!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this earlier in the year for my daughter. And she is still using it. She loves it and takes it everywhere with her. I’m happy she’s happy with the product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Ayothegreat!

      You've made a great choice! We are so happy to know that your daughter is enjoying her WH-XB910N and that she's happy with its superb performance. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10-minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    solid for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonys headphones have good tension and dont give me headaches, these new ones are at a good price point and I enjoy listening to them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    new product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my bose headphones with these after bose were lost. So far very good features and sound great . Battery last a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for my teen

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for a Christmas gift for my daughter. They are a perfect companion to her portable speaker gift. She loves them as it allows her to listen to music all over campus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EllenS,

      You made the right choice! We're thrilled that these headphones are perfect for your daughter's lifestyle. With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Lame return policy Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, lousy return policy. Why would I not be able to return them beyond 15 days? I bought two pairs for work never opened the second set, found out can’t use them at work now I have an extra set. Anyone wanna use them?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got these for Christmas and he loves them. He wears them all the time and they stay connected which has been the issue with other sets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones at a great price. Sony makes some of the best mid-range headphones on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works, it seems.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 12 year old for her birthday. She asked for it cuz she needed to cancel out all the noise her younger brothers make. So far no complaints from her.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mars, we're glad you like our product! With the XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks to the Precise Voice Pickup Technology of the headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Quality and Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing and the battery life was much better than I expected it to be. I love it and wish I would have invested in one sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its working great. This is my first over-the-ear noise cancelling headphone so it took a while getting used to the vacuum-like feel over the ears, but overall its great for the discounted price that I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise canceling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the more expensive XM5 and love them so much that i didnt want to ruin them since i used them at night and sometimes i fall asleep with them on, so i bought this ones for that. These are as good as the XM5 but feel a little more plastic and are little less comfortable, but they are amazing, have the same features and costumes, maybe if you are a pro you would hear the difference.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lespzzli, We are happy that you like noise canceling feature of your new Sony XB910N, same with your XM5. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about them i hesitated about this ones and the other popular brand but definitely i made the right decision

    I would recommend this to a friend