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Customer reviews

Rating 4.6 out of 5 stars with 2893 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the noise cancellation, comfort, battery life, bass, price, connectivity, and ease of use of the WHXB910N Wireless Noise Cancelling Over-The-Ear Headphones. They appreciate the powerful bass, long battery life, and comfortable fit. Customers also find the headphones easy to use and connect to their devices. However, some customers have concerns about the volume, touch controls, build quality, and fit of the headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,893 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Noise Cancelling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable over-ear headphone & pretty good noise cancelling feature I will need for long international flights.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SupS,

      Perfect! We're thrilled that you are enjoying the comfort and noise canceling function of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent budget buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for going on multiple flights. No problem lasting all day. Active noise cancelling is fantastic for how much I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good. The headset is light weight. Noise cancelling is pretty good as well. Looks cool too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maximus,

      Great! We're glad that you like the sound quality, weight, and noise canceling function of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Super product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonder product. Have been using it for a while now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Completely satisfied

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy I love it because the customer service is amazing and fast shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv wanted a good pair of headphones and these passed my expectations. I love the pass through mode. Basicly live in these things now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony for the win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected so went back for another set for my wife. Only complaint I have was the touch sensitive pad but it’s easy enough to disable on the app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RaymondL,
      Great! Thank you for purchasing our Sony - WH-XB910N Wireless Noise Cancelling Over-The-Ear Headphones. We're glad you and your wife like the headphone and were able to utilize the Sony Headphones Connect app for the touch sensitive pad setting. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones. EXTRA BASS™ and Dual Noise Canceling technologies put deep, euphoric sound at the center of your listening experience. Make your party for one last longer with up to 30 hours of battery life plus quick charging. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    1st Pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st pair of wireless headphones and very pleased with this set! Really works great and connect to all the necessary devices! Thank you Sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with these headphones. I’m glad I didn’t end up having to spend an arm and a leg. The quality and price are in full alignment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielleT, Thank you for the 5-star rating! We're very happy to hear you give the WH-XB910N a try and it did not let you down. We're glad that you appreciate the amazing noise cancellation and exceptional sound quality, especially the EXTR BASS feature. Absorb yourself in club-like bass for a true music venue experience with improved noise cancelling and wireless freedom. These Bluetooth® headphones are comfortable to wear and let you enjoy your music all day long, while keeping you in touch with friends thanks to multipoint connection and crystal clear call quality. Thank you so much for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sounding headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. I use when listening to music. Nice bass with crisp, clear music. Blocks out outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable, with great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale, and man I love it! Very comfortable, blocks out ancillary noises, and can be synced to two devices at once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, priced headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really good. I have had the older version of the quite comfort with the microphone with it. this pier seems stiffer and not quite as comfortable but it’s also $100-$150 cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well at blocking noise and are comfortable even after hours of use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ipadmini, That's great! We are glad that you like the noise canceling feature of your new Sony wireless headphones. With your new WH-XB910N, you will get closer to your favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. You will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of your headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Solid Over Ear Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for active use and they are very solid, the software that comes in the app to use them is fluid and an added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. Super easy connection with his iPad and his other Bluetooth devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kash,

      You made the right choice! We're thrilled that your son is enjoying the connectivity of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound quality, are super comfortable, and i got them on sale so it was affordable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kasey,

      You made the right choice! We're glad that you like the sound quality and comfort of the headphones. Get even closer to your favorite music with the exceptional bass performance and noise cancellation of the WH-XB910N wireless headphones with EXTRA BASS™ and Dual Noise Canceling technologies. For total convenience, WH-XB910N headphones with Multipoint connection can be paired with two Bluetooth® devices at the same time. With up to 30 hours of battery life, you’ll have enough power for multi-day road trips and long festival weekends. And if you need to top up in a hurry, 10 minute quick charging gives you up to 4.5 hours of extra play time with the optional AC adapter. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. But not as good as the wh1000xm4. Definitely has too much bass like other reviews have said. But works as intended. Just wish the noise cancelling was a little better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carl,

      We regret to hear that you are not completely satisfied with the headphones. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Please refer to this link:

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-xb910n/software/00268736

      The bass or CLEAR BASS function can be adjusted through the Sony app. Additionally, you can use the equalizer function to tailor-fit the sound quality to your needs. You may refer to this link for more information:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442829.html

      The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. You may also find the steps on this link helpful:

      https://helpguide.sony.net/mdr/whxb910n/v1/en/contents/TP1000442791.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/service?language=en_US.

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great entry level sound blockers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these, I’ve had many high end sound blockers throughout the years and my wife decided that she would like a pair. I took her to the store and told her to pick what she’d like and I’d tell her if they are good or not. She ultimately landed on these as she did not want to be responsible for $300+ headphones. These really surprised me considering they were nearly 65% off. If you want some nice sound blockers and catch these guys on sale, I’d recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CJLane, We are glad to hear that your wife loves her new Sony wireless noise canceling headphones. With her new WH-XB910N, she will get closer to her favorite music with the exceptional bass performance and noise cancellation with EXTRA BASS and Dual Noise Canceling technologies. She will also experience ultra-clear call quality, thanks for Precise Voice Pickup Technology of her headphones, which combines two built-in microphones with advanced audio signal processing. They also support Multipoint connection and have a battery life that can last up to 30 hours. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wonderful buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ear phones. Comfortable and the sound is clear and it blocks out any other sounds around you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good gift!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for my son for road trips. Bluetooth makes it easy to use and the sound quality is good.

    I would recommend this to a friend