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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 5,271 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!! I was afraid they wouldn't stay put, but they do and they are so comfortable!! Great sound and easy on/off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for phone calls, decent for music but battery life is 3 to 4 hours at best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Very Disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Buds 2 are a step down from the original galaxy buds and the galaxy buds plus. For me the headphones are did not fit comfortably and tightly like my previous galaxy buds. The spoubd quality is the same which is not a bad things. The big thing going for these is the active noise cancellation, however I did not notice a difference when it was on verses when it was off. In the end I would say avoid these and just go for the cheaper galaxy buds plus.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The only type of Bud I use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the way they work and fit in my ears Great Sound easy use good value

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality can switch between my iPhone and my galaxy seamlessly great battery life and love the fam in my ears

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Don't fit in my ears

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally love all things Samsung, but these don't fit snugly in my ears like the Buds+ did, there's no wings to keep them anchored and I find myself never using them because the fit is so unreliable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Jilz, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds2 aren't fitting correctly in your ears, you can simply swap the earbud tips and/or wingtips on your device. It will help ensure they remain comfortable while providing the best sound and call quality possible. Please take a moment to review, "How to wear your Samsung earbuds" to learn how you can achieve the most comfortable fit for your ears. Also, we recommend using the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Please let us know if you have any questions for us after reviewing the resource provided or if you would like any further assistance by reaching out to Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Quality Samsung Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds for Samsung andriod phones. Fits well in the ear and gives great sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have longer battery life than the old model but still think it could be extended yet

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Galaxy buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancellation feature, love how sleek and small it is and how it fits perfectly into my ear .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, very easy to set up. They do tend to slide out of ear if they are left in for more than an hour at a time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    solid headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid product does have issue with phone calls at sound clarity be muffled

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    GREAT BUDS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these Buds2 for my Wife and she loves them. Good quality and easy connection to her Samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality, they fit good. Also the seamless connection with my galaxy s22+ is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fine for the price. I would have liked a more noise canceling pair of buds, but these serve the purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now this is my gift to myself because I workout and love to have something like this. I do love it. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than Air Pods!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits very snug, and the sound is so much better than Air Pods. Tap controls (double, triple) are easy and very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Glaxy Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear buds fits very well. The soubd quality is good and decent features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and good packaging from best buy.. Looking forward to buy more products from best buy..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better sound than Airpods Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received with my flip 3 purchase. Way better sound than my Airpods pro. Better soundstage, better bass, batter mids, better treble. Just an all around better sound. The battery life is about the same with the comfort and ease of use being a bit better on the Airpods pro. But not enough to offset the massive difference in sound quality. The ANC is better on the Airpods pro but again the difference in ANC efficacy is not worth the overall better sound you are getting with the buds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connectivity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds works great, but it does take longer than average to connect if turned on during a phone call.

    I would recommend this to a friend