Customer Ratings & Reviews
- Model:
- SM-R177NAKAXAR
- SKU:
- 6482071
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Buds2 True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, long battery life, and affordable price. They appreciate the variety of colors and the ease of use, making them compatible with various devices. However, some users have expressed concerns about the volume not being loud enough, the sensitivity of the touch controls, and the design of the earbuds and charging case.
This summary was generated by AI based on customer reviews.
LOVE THESE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair and I LOVE them! Would definitely recommend!
I would recommend this to a friendworth the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i upgraded from my level one pro. this worth it the only thing bad i can say is i hope i dont loose them they are small.
I would recommend this to a friendBrand response from Samsung
Posted .We are hope you continue to enjoy your Galaxy Buds2! ^Kayla
Husband approved
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves these. He likes the find feature.
I would recommend this to a friendBirthday present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my wife and she loved it but the review request arrived before i had given her the hift and ruined the surprise.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Samsung ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and very comfortable. Buy it you won't regret it.
I would recommend this to a friend Work Like a Charm!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work perfectly for when I am walking and listening to my book!
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Samsung Galaxy Buds2
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these!! Very good quality and has longer battery life.
I would recommend this to a friend Perfect earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the galaxy buds live and wanted an upgrade. These are the perfect upgrade.
I would recommend this to a friendGood purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a present for my mom, she loved them. Shes always using them.
I would recommend this to a friendSamsung earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was easy to setup with phone. have had no trouble using earbuds.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Birthday gift and he love it so far
I would recommend this to a friendGb2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great galaxy buds pro, way better than the pro 2s that have a crappy battery life.
I would recommend this to a friend- Pros mentioned:Sound quality
Ear buds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are samsung ear buds for listening to stuff you want
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Qmjki, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2. We value your feedback as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any information available regarding what you may be experiencing with your Galaxy Buds2 and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a staunch Samsung customer. - Debra
- Pros mentioned:Fit, Sound quality
Best on the market!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and sound! Fits perfectly into the ear.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bettery life. Comfortable Love the color ...
I would recommend this to a friend - Pros mentioned:Sound quality
Doesnt fit in ear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are really good quality but they keep falling out my ear
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for reaching out to us. We sincerely apologize that your Galaxy Buds2 keeps falling from your ears. I understand how important it is to ensure that your buds stay in place and not worry about them slipping.
Please visit this link on how to wear your Samsung earbuds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Also, you may visit our youtube video for some adjusting tips for best fit:
https://www.youtube.com/watch?v=Tz0SsORiO-E
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144210155
Thank you for choosing Samsung. Have a great day!
^Chrystel
Great Left Earbud, Time Based Right Earbud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd' pair, the right earbud stopped working after about 3 months. It's unfortunate because I'd love the earbuds otherwise. I can still use the left ear bud in either pair, but it's a bit one sided. Ha
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there CarmichaelG, thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Check out, "No, low, or poor audio quality on Samsung earbuds" when you have the free time available to help resolve what you may be experiencing with the audio quality of your Galaxy Buds2. Reach out to Samsung Support afterwards if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a gift for my brother and he absolutely loves them!
I would recommend this to a friend- Pros mentioned:Sound quality
Earbud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but battery doesn’t last very long alil frustrating
No, I would not recommend this to a friend works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First pair had issues. Replaced. No new issues with replacement
I would recommend this to a friend