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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 635 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the Alpha 7 IV's overall performance, ease of use, and autofocus capabilities. Many appreciate the camera's ergonomic design and reliable battery life, as well as its extensive features. However, some users have expressed concerns regarding heat dissipation and the complexity of menu navigation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 635 reviews
  • Rated 5 out of 5 stars

    Excellent camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera with all the features you would want in a high end lots of compatible accessories and settings to adjust to get the picture you want

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KodyN,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an excellent camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 2-27-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great Hybrid Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid all around camera. Amazing Stills. Awesome 4K vids wih s-cinetone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CodyS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it, and found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-11-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    A great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best camera I’ve had! The photo and video quality is amazing. Highly recommend syncing the camera with the Creators’ app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jordan, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great camera! Sharp quality pictures and video. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/29/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Very great camera for photography and videography

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the quality of the images. I really love the quality of the images. The colors are vibrant and everything looks super clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlenP, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K
      is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/28/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of the best purchases i’ve ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast! Bought with the kit lens (28-70mm) and was very impressed how well this thing shot straight out of the box on auto settings. I’ve since gone lens crazy and have found more ways to push this camera whether it be landscaping, astro, portrait photography or streaming/vlogging. I highly recommend this camera for the beginner up to pro photographer/videographer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maverick,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for sharing your feedback, We are glad to hear that you're satisfied with our ILCE7M4 camera with kits lens and that this has been your best purchase ever. Your positive review confirms that we're on the right track.

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Sony - Alpha 7 IV Full-frame Mirrorless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this camera! The quality and performance are outstanding. The included lens is decent for general use, but I plan to invest in a high-quality lens for more professional photography. Overall, it's definitely worth buying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NishuG, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are happy to hear you are loving this camera. Thank you for choosing Sony. -Linda 5-30-25 Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    Great overall camara

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great cámara, love the autofocus and all the great features the cámara comes with including the flip out touch screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielS, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4
      is a great camera! Sharp quality pictures especially with the 28-70. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (3/29/2025) Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my choice to purchase this son model. I went to Bestbuy because I wasn't sure on brand or model. When I asked for a knowledgeable sales agent they paired me with Kenneth. He begain my education with helping me understand the importance of the image sensor and then brand. Photography is a passion for him so his knowledgeable showed through. I chose Sony based on their technology lead and the model based on a price and feature comparison . Thanks Bestbuy and Kenneth

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyShopper,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a great camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 4-12-2025
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good/Great Value Right Now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased A7 IV from Best Buy after a lot of thought and a price reduction as the A7 V was about to be released. For the price it's a very good value for what I am doing. The A7 V, while superior, would have been $1200 more and I am not ready to commit to that. NOTE: Do not update the firmware immediately!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnC, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4 is a great camera! Sharp quality pictures. We are happy you are enjoying your camera. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (12/19/2025) Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing camera at a great price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is top notch. Perfect for those looking to step their photography game up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevencM,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as an amazing camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-6-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Camara

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfecta si buscas una camara dd fotos es ideal facil de usar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LydiaG, 
      Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you love it and found it as a perfect camera. Thank you for choosing Sony. 
      For any questions or concerns, you can reach us at 239-245-6360.   
      Regards, Larry 12-2-2025 
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Hybrid Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new in photography, and this is my first camera ever. So far, I can say that this camera is beyond great. I still have steep climb to familiarize all of the features that this camera has to offer, and I am excited to learn all of them and be able to share my photos in the near future.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LovelyD,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our ILCE7M4 camera. We're glad to hear that you're happy using our product and find it excellent to use. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-11-2024

      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony 7 IV CAMERA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera. Product arrived in perfect condition.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Thunder, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. It is great to hear you are loving this camera. Thank you for choosing Sony. -Linda 07-18-25 Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera sony A IV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good excellent product i feel very great with this camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlejandroD,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as a very good camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-5-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Best hybrids camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hybrid camera for me with 33 megapixel and 4k video recording

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManandharAG,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as the best hybrid camera. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 7-5-2025
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I made , great quality photos. The moveable display screen makes all the difference. Made the switch from Nikon to Sony and it’s been the best decision.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ElizabethT, Sony's commitment to customer satisfaction is our top priority. The ILCE-7M4K is a great camera! Especially paired with the SEL2870. We are happy you are enjoying your unit. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for you choosing Sony! - Edward (12/23/24) Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best camera I’ve purchased 100% recommend. Good quality. Good focusing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyS,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you found it as the best camera you have ever purchased. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 6-11-2025
      Sony Social Support Sony_US

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    10/10

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality camera! Had it for a year and I haven’t really had a problem. I would say it does over heat a little too fast when you are recording but other than that I love my camera

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenF,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the ILCE7M4 camera. We are glad to hear that you loved the camera. It's also great to hear that you haven't had any problems with it. To extend the time before the camera displays the overheating icon and shutdown, we suggest to avoid shooting under direct sunlight and as much as possible do not record with the camera handheld. We also suggest to use a faster memory card. For any questions or concerns, you can reach us at 239-245-6360. Thank you for choosing Sony.
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Overall good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the brand name and its function. Image quality is so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashok, Sony's commitment to customer satisfaction is our top priority. We are happy to hear you are loving the function and image quality you are getting from this camera. Thank you for choosing Sony. -Linda 2-7-26 Sony Social Support Sony_US

  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    The Sony Alpha I've Been Waiting For

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new menu system in the Sony A7IV makes this camera so much easier to use than the A7III. The tap to focus option with live tracking of human/bird/animal is very fast and accurate and has given us some really sharp photos on moving subjects. The hand feel is large for my hands especially with a larger lens but my husband loves it. I am happy with the buttons to switch between photo and video and maintain separate presets, much more friendly than other setups.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony commitment to customer satisfaction is our top priority. We are happy to hear that you are satisfied with your new camera. We appreciate you leaving a review, and for choosing Sony. Thank you. Amy (Sony Social Support) Sony_US