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Customer Ratings & Reviews

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Comp. Value: $109.99

Customer reviews

Rating 4.5 out of 5 stars with 2181 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,181 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No Complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 1080p Smart TV at this price alone is insane. It's also Direct-Lit instead of being Edge-Lit which makes the picture look that much better. Only bought it to keep in my boat would make a great TV for a small bedroom of office as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    great size for tight places.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I wish they had more 1080p tvs. This was installed in a sleeper semi truck. Fits like a glove. The price is great. Its great to have an all in 1 unit that has the apps built in.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Smart tv For Dummies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart tv easy connection to install, works wonderful, excellent quality , fine purchase from BB

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're thrilled to hear that you found the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV easy to install and of excellent quality. It's great to know you're enjoying your purchase from Best Buy. If you have any questions or need further assistance, feel free to reach out. Happy viewing! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    OK but too many clicks for OTA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing this is dedicated to Fire TV customers I have some issues just using it as an everyday "over-the-air" TV. For one, in order to get to OTA channels you need to navigate multiple menus after turning it on. Home>Antenna>Channel List. You then have to use a button on the remote to scroll through all channels from the beginning to end. So if you want CH 56, you start at Ch 2 and click though the 50+ clicks to get there. Also there are no buttons on the chassis of the TV itself, and only a remote, so if you loose it or break it you are SOL. The remote also does not have any digits so per above there is no way to dial digits to get your channel. You can only click an up or down button. None of this is in the description and no images of the remote so you'd be forewarned. The price is right for a TV that will only have a few hours usage each day, and while it works OK with OTA channels it's a combination lock experience to get to one IMO.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nice for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, had to call the Insignia help twice to setup, but they were very helpful. It works ok now, but wish the remote had numbers and previous-channel buttons to avoid so much scrolling. Good for a small space.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice, small, smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a small smart tv for my office. Sometimes while I am working I just want to put something in the background. It could be a funny movie/show or something for the holidays. Definitely happy with this purchase. Can't go wrong with the price, and very nice, clear, and smooth picture.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ca05353p,
      Thank you for sharing your experience! We're so glad to hear that the 24" Insignia Smart Fire TV is the perfect fit for your office space. Whether it's a holiday classic or a lighthearted comedy, having something playing in the background can make workdays a little brighter. We’re especially happy to know you’re enjoying the picture quality and value. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Small TV with Amazing Picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Picture quality is amazing (5 stars). Interface is fairly responsive compared to other tvs that rhyme with *damsung* (4 stars). Menu ease and options are good (4 stars). Weight, extremely light (4 stars). Cons: Depth/thickness (2 stars) Bezel size (3 stars) Screen size, wish they offered a 27" but I knew what I was buying and it fits our needs (3 stars).

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent TV for regular home use with WIFI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase these for a live stream feed. They work great for that once you have them set up on wifi and get the settings changed. Our venue didn't have wifi available so I had to take them home to get them set up. It's a pain. It would be much better if during the set up process there was an option to use wifi or not use wifi, but there is no option. Overall, the tv is fine. good deal for the money (bought it on sale).

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, BrianB! We appreciate your feedback on the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV. We'll share your suggestion about the Wi-Fi setup process with the appropriate teams. If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice TV for the right place.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to navigate the Fire remote and functions. Nice picture. Replaced a nearly identical TV with a built-in DVD player. They don't make that model anymore (or at least couldn't find one on the internet) and this one works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for small area

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV for our camper. This mounted easily on the wall bracket. The setup and use is super simple. Nice quality and decent sound. Recommend this TV

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for taking the time to share your positive experience with the Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV. We’re thrilled to hear that the TV fits perfectly in your camper and that the setup was a breeze for you.

      Your feedback about the quality and sound of the TV is greatly appreciated. We strive to provide our customers with products that meet their needs and exceed their expectations.

      Thank you for recommending our TV. We hope it continues to serve you well on all your camping adventures! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV for bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great picture and sound quality. A perfect Bedroom TV!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for sharing your thoughts on the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that you found it easy to set up and that it provides great picture and sound quality. It sounds like the perfect addition to your bedroom. If you have any other feedback or questions, feel free to let us know. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect small TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're using this in a bright setting and were surprised how good the brightness is. Beyond that it has excellent picture. The sound is a little soft as it tries to emulate surround sound but the quality of the sound is really good.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We’re glad to hear that the brightness exceeded your expectations, especially in a well-lit environment. It’s great to know the picture quality stands out and that the sound, while a bit soft due to the surround sound emulation, still delivers impressive clarity. We appreciate your support and are happy the product is meeting your needs. – Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Insignia 24" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Television for the Money. Picture & sound is perfect for our use in the kitchen. Only thing I would have preferred would be manual control buttons on the TV. The only way to turn on/off, sound & picture etc, is with the small remote.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Tv size

    Rated 5 out of 5 stars

    Great TV for kitchen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small TV for the kitchen where space is at a premium. With Fire TV built, there's no need for cables or additional devices.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear that you're satisfied with the small TV for your kitchen and that the built-in Fire TV functionality provides convenience without the need for additional devices or cables! Providing compact and versatile solutions for our customers' needs is important to us, and we're glad that our TV meets your expectations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. We appreciate your feedback and thank you for choosing our product! Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138 BBY-ExBrand_Insignia

  • Pros mentioned:
    Size, Tv size

    Rated 5 out of 5 stars

    We're more than pleased with our purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Insignia 24" for our 21' RV. We LOVE that it was a smart TV that has opened up a lot more channels than our RV rated TV we replaced. We our more than pleased with the purchase and the value for our money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great little TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Good color and sound right out of the box. Pretty snappy as far as controls and the remote go. Pulled a star because the sound and video are usually out of sync, especially on anything "live".

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the perfect size for a small nook I had and wanted to be able to watch the news in the morning. The picture is sharp, the color is great and so is the sound! Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a bargain price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a small TV for our kitchen. Given the price, this TV far exceeded expectations. We were already familiar with the Fire TV format. The picture is crisp and clear, and the sound is adequate (not always crisp, but no complaints at this price point). We would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, easy setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title of this post says, the picture is great and the set up was very easy. Certainly already having a prime account gives you some viewing options, too. It also fits perfectly in my work bench space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great Kitchen TV with Excellent Clarity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for the kitchen; handing between counter and cabinet area. Love the clarity of the photo. The small remote is a bit to get use to as no numeric keys. But it is easy to hide.

    I would recommend this to a friend