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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2179 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,178 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and works well with Alexa. We also use it with an Apple TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one of the best small scale flat screen TVs around, didn't have any software issues with it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Alex,

      Thank you for your feedback! We're thrilled to hear that you consider the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV to be one of the best small-scale flat screen TVs around. It's great to know that you haven't experienced any software issues.

      If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Good value. Good picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this TV, easy set up and works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Small TV for Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this little unit, just what I needed for our 3 Season Room. The Smart features work great and connectivity was there to connect a DVD/VCR for reviewing old VCR tapes. The small size makes it very portable if needed for a special use. Very surprised with the nice quality of the display as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Bought this for my daughters room and it does not disappoint.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Bmartz, thanks for your review! We're delighted to hear that the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV is a great addition to your daughter's room and meets your expectations. Enjoy the great value!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Rub a dub dub

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer for the only alone time I get! Other than wine, it’s the one major improvement to bath time.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LamzW,

      Thank you for your wonderful feedback! We're thrilled to hear that the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV has been a game changer for your alone time. It's great to know that our product is enhancing your bath time experience, right alongside a nice glass of wine. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the televisions was good for the product that I got

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! It's perfect in my kitchen! I'm so happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Christmas Gift for GF

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loved it and it is an amazing little tv if you want it for like your kitchen : )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Tv for its Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget Tv, Good for Movies & Sports. Not the best fps for Shooter games though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well worthit purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints on the resolution and clarity. It connects to wifi and does not drop in connection. We have to connect it to a bluetooth speaker for louder sound though. This was bought for our class b campervan. Overall, will buy again and can recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a ton of inputs if needed. Works great. Light weight for a small wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia 24”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price hung it in my screen house great picture

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give it zero stars if that was an option. Used this TV exactly once before half the screen faded out. Bought it through Amazon which was a mistake because now Amazon says it's Best Buy's problem, and Best Buy says it's Amazon's problem. Avoid Insignia brands, they are clearly very cheaply made and not designed to last.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I am sorry to hear about your negative experience with the Insignia TV. It is disappointing to hear that the screen faded out after only one use. It is also frustrating that both Amazon and Best Buy are not taking responsibility for the issue. Thank you for sharing your experience and warning others to avoid Insignia brands. Your feedback is valuable in helping others make informed purchasing decisions. Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good buy at BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my office and great picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact for on the go. Did what it says. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24" tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value same as name brand like Samsung price is great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear you found great value in the product and that it compares well to name brands like Samsung. It's always rewarding to know our pricing and quality are hitting the mark for our customers.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and easy to set up. We have used this for a computer monitor and also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fire TV has a Few Drawbacks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically the tv purchase was a good one. We are happy about everything but the frustrating necessity of passing up all the streaming services at startup to get to our DirectTV box. Voice control helps!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We are glad to hear you’re generally happy with your Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV, MakinTracks! The Fire TV platform does offer a lot of streaming options, which can sometimes make it a bit cumbersome to navigate to other inputs like your DirectTV box. However, it’s great that the voice control feature is helping you manage this more easily. Patricia | Insignia Support  https://www.bestbuy.com/site/insignia-24-class-f20-series-led-full-hd-smart-fire-tv/6490138.p?skuId=6490138 BBY-ExBrand_Insignia