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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2178 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,178 reviews
  • Rated 3 out of 5 stars

    On the Move.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and Foremost, it works. Meanwhile hurdling will ensue. If buttons are pushed by accident …. God forbid, charges will commence. I had to turn it in for repairs due to a simple ‘Face-Forward’ Frontal from about 2 inches high. around $35 for Repairs. Hopefully This is a lesson learned. Much Respect Best Buy. Thank You for your time and services.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're glad to hear that your Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV is working well now. We're sorry to hear about the accidental damage and the repair costs you incurred. We appreciate your understanding. If you need any further assistance or have any questions, please don't hesitate to reach out. --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming and YouTube. Clear picture nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my application in my outdoor undercover space

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We are delighted to hear that the size of our product fits perfectly in your outdoor undercover space. Your feedback is valuable and helps us continue to provide products that meet our customers' needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed, great picture and clarity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grear little TV for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV... slightly less bright from the side

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's good to hear you're enjoying your Insignia TV overall! It's common for LED TVs to experience a slight decrease in brightness when viewed from wider angles. This is due to the way the backlight and display layers are constructed. We're glad it's a great little TV for you! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Short on customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2. One device did not have a remote control and I contacted Best Buy and they advised they would send my a remote. It has not arrived yet. The one that is complete is nice. I have it hooked up to a dish system and an antenna.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent no problems everything finds out problems

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    GREAT TV for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect for my kitchen and it plays everything I like.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for bedroom. Clear, high quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good pic for the $

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with the clear crisp picture great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, small TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice if you need a small tv. I like it. It has some decent features and good HDMI hook ups and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the tv turns on by itself

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money. The Fire TV environment is very intuitive, and shows the best suggested programs according to my profile.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Not so smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to link my phone to the smart tv. Otherwise as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Perfect Size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv. Perfect size for my kitchen counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV fantastic

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is my second for my house is clear perfect color work with Alexa

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're delighted to hear that you find the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV fantastic. It's great to know that the picture quality is clear, the colors are perfect, and it works well with Alexa. We're thrilled that you chose it for your home again. If you have any other feedback or need assistance, feel free to reach out.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Small Smart TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent Smart TV for the price. it is being used in a small room so works for our needs. The remote is very small so it turns upside down for turning volume or channels up or down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended. I use as monitors.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with these purchase i made It allowed me to connect to my computer and even amplified the working space. I have played MW3 via my pc and looks great. Sound via pc seemed low than normal, but could have been my own setting.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ???!!!! Good for the money. Can’t go wrong buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a small office TV as a gift. This television offers full HD display, great features, positive customer feedback, and fire tv platform info I found stated that the Xfinity app is available download, which should allow use without the need to rent an additional cable box. Best Buy delivered it next-day as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Our Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the quality of this TV. I bought it primarily to use with a DVD player. It is being used with an antenna in a remote area and fits our needs perfectly.

    I would recommend this to a friend