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Customer reviews

Rating 4.5 out of 5 stars with 2181 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 24" Class F20 Series LED Full HD Smart Fire TV, particularly praising its sharp and clear picture quality, ease of use, and good value for the price. The TV's size is also well-received, with many finding it suitable for their needs. However, some customers have expressed concerns regarding the remote control lacking numbers, occasional connectivity issues, and limited viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,181 reviews
  • Rated 4 out of 5 stars

    the tv turns on by itself

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money. The Fire TV environment is very intuitive, and shows the best suggested programs according to my profile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply Wonderful. My wife receives all her Japanese programs and I get all my English language programs. Now, if I could get WiFi etc without a cable company I would be exceptionally delighted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Performances as one would expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice, small TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice if you need a small tv. I like it. It has some decent features and good HDMI hook ups and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and low price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my application in my outdoor undercover space

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We are delighted to hear that the size of our product fits perfectly in your outdoor undercover space. Your feedback is valuable and helps us continue to provide products that meet our customers' needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Lacks memory and ability to add memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv functions well and is great for the room that I use it in which doesn’t have cable hookups. A huge flaw in my opinion is the lack of memory for Firetv and the lack of easy memory upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grear little TV for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV... slightly less bright from the side

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's good to hear you're enjoying your Insignia TV overall! It's common for LED TVs to experience a slight decrease in brightness when viewed from wider angles. This is due to the way the backlight and display layers are constructed. We're glad it's a great little TV for you! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    TV fantastic

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is my second for my house is clear perfect color work with Alexa

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're delighted to hear that you find the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV fantastic. It's great to know that the picture quality is clear, the colors are perfect, and it works well with Alexa. We're thrilled that you chose it for your home again. If you have any other feedback or need assistance, feel free to reach out.

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is easy to setup with a slim remote & clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good unit for the price. Alexa works well for us

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    insignia f20

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so, so. haven't used it much. set up is sort of a pain, and don't have time for all that nonsense right now. oh, also, all of these tv's should have push button/controls on the tv's, for when you don't have the remote. and, it was suppose to be the same tv i bought before too, according to model number, but seemed a little different. i ordered the same one, just to make it easier, so i wouldn't have to figure a new one out. don't have time for that now. they should make them all a lot simpler. may add more notes later.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Anonymous,

      Thank you for writing a review about our Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great TV for my kitchen counter.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for my kitchen counter. Looks good and it's just the right size.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, FrankSH! We're delighted to hear that the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV is a great fit for your kitchen counter and that it looks good and is just the right size. Your satisfaction is very important to us! If you have any questions or need further assistance, please feel free to reach out. Enjoy your new TV! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    very good!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its the only size that would fit nice in my camper and works flawlessly!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that the TV fits perfectly in your camper and works flawlessly. Your satisfaction is important to us, and we are glad our product has met your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Budget tv for a budget price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We utilize this tv in our kitchen, it works well, has the fire tv operating system. That’s about it, you get what you pay for with this tv.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that the TV is working well in your kitchen and that you’re enjoying the Fire TV operating system. We appreciate your honest assessment and understand that value is important. If you have any further comments or questions, feel free to reach out. Enjoy your TV! Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Insignia 24 inch Smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv for the money.Noticeable lag when switching inputs or changing antenna channels.Lighted room makes picture faded or washed out.Also sometimes right half of picture appears faded out.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the money. Would recommend for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Budget TV under 100$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this tv as a external monitor for my work from setup and it works perfectly. The additional benefit is that has Fire tv Ui integrated and can be used as personal tv at any time. Excellent TV for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike’s Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is working well and I am pleased with my purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback, Mike! We're glad to hear that your Insignia™ - 24" Class F20 Series LED Full HD Smart Fire TV is working well and that you're pleased with your purchase.

      If you have any other comments or questions, feel free to reach out. We're here to help! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Don’t buy this brand tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet connection has to be manually connected everyday. It’s annoying I have a strong WiFi signal. Error code 016 all my other tvs WiFi are fine . Sometimes disconnects when watching MAX . Called the manufacture and did an update it didn’t solve anything it still disconnects from the internet daily . My Roku devices don’t disconnect at all just this TV . For that reason I give one star . I won’t buy this name brand again I should’ve bought the Roku TV cost a little more but probably a better TV. I don’t recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience. We’re sorry to hear about the ongoing internet connectivity issues and the frustration it’s caused. It’s clear that you’ve made every effort to resolve the problem, and we understand how disappointing it is when a product doesn’t meet expectations—especially when other devices on the same network perform without issue. Your feedback is important and will be shared with our team to help improve future product performance and reliability.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    small tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv for my kitchen counter—helps me thru the boring daily cooking

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that the Insignia™ 24" Class F20 Series LED Full HD Smart Fire TV is making your daily cooking more enjoyable. If you have any other questions or need further assistance, feel free to reach out. Enjoy your TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia