Customer Ratings & Reviews
- Model:
- NS-24F201NA23
- SKU:
- 6491295
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Mediocre but decent price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So so. Good price. Unless you dig deep into the menu settings, the TV always reverts to the streaming channels instead of the HDMI input you select (so the input has to be changed every time you turn the TV on). My FIOS remote won’t learn the code to control the TV for anything. Nice picture
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. We appreciate your insights as they help us improve our products.
We're glad to hear that you find the price to be reasonable and that you enjoy the picture quality. However, we sincerely apologize for the inconvenience you've experienced with the input settings and remote compatibility. We understand how frustrating it can be when a device does not function as expected.
To address the issue of the TV reverting to streaming channels, we recommend checking for any available software updates, as these can sometimes improve functionality and user experience. Additionally, if you continue to face challenges with your FIOS remote, please reach out to our customer support team for assistance, as they may be able to provide specific solutions for remote programming.
Your feedback is invaluable to us, and we will take it into consideration as we strive to enhance the performance of our products. Thank you for choosing Insignia, and we hope to serve you better in the future.
Remote Control Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues with the remote not functioning properly. It would turn the device on and off so we knew it was paired, but it would not navigate through the opening screens (i.e. "select your language"). There are no obvious buttons on the monitor itself to navigate without the remote. Unit had to be returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, BenisJ. We're sorry to hear about the issues you experienced with the remote control. It sounds like a frustrating situation, especially when you couldn't navigate through the setup screens. We appreciate your feedback and will use it to improve our products. If you decide to give us another chance or need assistance with any other product, please don't hesitate to reach out. Thank you for sharing your experience. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works great, no problems at all. I have it in a guest bedroom, and it does take up a lot of space.
I would recommend this to a friendHappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, works great! Had a Vizio that lasted a whole two and a half years, dealt with issues the entire time. So nice to have a tv now that is reliable.
I would recommend this to a friendGood smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for the price, it works well, has a HDMI port and Ethernet port we plug it into the router so I can't review the wifi. Connection .
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television works great, great size for what I need.
I would recommend this to a friend Great tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv i love the built in alexa! I will definitely be purchasing another.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Tonym! We're thrilled to hear that you love the Insignia™ 24" Class F20 Series LED HD Smart Fire TV and its built-in Alexa feature. It's wonderful to know that you're considering purchasing another one. We appreciate your support and look forward to serving you again! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
24In insignia tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great graphics and tv as small as is it is better then my other bigger amazon fire tv definitely would recommend buying
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .thank you so much for sharing your amazing experience with our Insignia 24" Class F20 Series LED HD Smart Fire TV. We're thrilled to hear that you're loving the graphics and overall performance of this compact TV. We're particularly happy to hear that you're finding it to be a better option than your larger Amazon Fire TV. The compact size and portability of this TV make it a great option for those who want a convenient and easy-to-use streaming device. We hope that you will consider us again in your future purchases. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
Awesome smart tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the insignia smart tv,I love fire tv but I have never had issues with any of their products
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your positive experience with the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. We’re thrilled to hear that you love the product and have had a seamless experience with Fire TV and Insignia devices.
If you have any further thoughts or feedback, please feel free to reach out. We appreciate your insights and support! --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Smarter than me TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd TV(Non-cable) for bedroom, so i could get Court TV etc. Senior not realizing more of a steaming TV without channel buttons, so quite a learning curve for me to operate, but getting the hang of it. Great value for all the channels & Pluto TV & more.
I would recommend this to a friendGreat and affordable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for our guest bedroom and office. Work for what we need it to. Connected to our home Alexa and everything just works seamless!
I would recommend this to a friendGreat
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv I had it before I love it easy to use and program
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ 24" Class F20 Series LED HD Smart Fire TV! We're delighted to hear that you love it and find it easy to use and program. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your TV, MelissaP! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television with great smart features. Truly quality product.
I would recommend this to a friend32
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still in the box waiting to put it to use will be soon
I would recommend this to a friendOwner
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice TV very smart helps us with apps not bad
I would recommend this to a friendPerfect size for bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tiny little baby screen for my child's room. Also get a screen protector for your next tv
I would recommend this to a friendGreat little TV for the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $59 who could beat the price on this TV good picture quality good sound
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's a fantastic deal! We're thrilled you're happy with the picture and sound quality, especially at that price point. It sounds like you got a great value. Enjoy your new TV! - Carl | Insignia Products
Love this tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipping was quick and the price was fantastic! I love this tv.
I would recommend this to a friendGreat mini tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cute tv for my bathroom. I would even but in my kitchen. Smart tv works very well
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Missy2005, thank you for your review! We’re thrilled to hear that you love your Insignia™ 24" Class F20 Series LED HD Smart Fire TV. It’s great to know that it fits perfectly in your bathroom and that you’re considering getting another one for your kitchen. We’re glad the smart TV features are working well for you. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
Miss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good TV and I am happy with my purchase and with the sales person
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback. We are pleased to hear that you are happy with your Insignia TV and had a great experience with our sales team. Your satisfaction is important to us, and we are committed to providing excellent products and service. We appreciate your support and look forward to serving you again.
Keith | Insignia Support