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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5055 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 5,055 reviews
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, this was a great purchase. i would recommend. Thewhole experience was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for smart tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart tv and is great for kids room to watch YouTube and Netflix. Easy to aetup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Performs OK after startup, lags a bit for about a minute when first powered on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always receive good customer service at Best Buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Brad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t aware at the time I purchased the tv that is a Amazon based tv and I would have had to sign up with Amazon in order to get any programming, I am not nor will I be an Amazon customer . So I returned it and chose another brand . Other than that I thought it would have been a great value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my play room tv so it gets the job done, but it does freeze often. I’ve had this brand of smart tv so I’m not sure if it’s that or just because it’s little

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that the TV serves its purpose in your playroom. We understand that frequent freezing can be frustrating. This issue might be related to various factors such as internet connection, software updates, or even overheating. We appreciate your continued support and hope you find a solution that enhances your viewing experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Puppy’s TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive TV and got what I needed. It’s my puppy TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It wirks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fits in kitchen well. Displays pictures fine good price point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good buy excellent wifi to have for a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast processing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy ordering process and pickup on the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is amazing and games looks great and movies

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia smart tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is too small and picture quality is just ok but can be better.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest feedback. We're sorry to hear the Insignia™ 24" F20 Series Smart TV didn’t fully meet your expectations in terms of size and picture quality. Your input is valuable and helps us continue to improve our products. If you're ever looking to upgrade to a larger screen or higher resolution, we’d be happy to help you find the right fit! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Christmas present Easy affordable buy Easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems well the money I paid for it ! Easy assembly and hook up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my daughter in college. Perfect size and display is very clear. Great Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this tv for daughter. She’s in college it has built in fire stick. She loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice tv. The legs are a little flimsy but it’s nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size for where i have it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this while im on deployment so i can play my ps5 on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and provides all the apps I need!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I ALWAYS GO TO BEST BUY 1ST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price great performance great bluetooth & zero problems!

    I would recommend this to a friend