Customer Ratings & Reviews
- Model:
- NS-24F201NA23
- SKU:
- 6491295
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.
This summary was generated by AI based on customer reviews.
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fire stick TV doesn’t include the Spectrum app like Roku.
No, I would not recommend this to a friendtitle?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.besides constantly wanting to hook to internet it does what is needed.
I would recommend this to a friendTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Remote has limited functions. Can't enter a channel
I would recommend this to a friendAmazon Fire TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is well worth theone i got a great deal on it
I would recommend this to a friend- Cons mentioned:Connectivity
Constantly shuts down!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this TV. The sound is dull & it shuts down/disconnects from streaming often. Sometimes you have to just restart the tv but other times unplug & reboot. Really annoying
No, I would not recommend this to a friend Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok price. Dont know what else to say. Its a television
I would recommend this to a friendBdrm TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a fine little bedroom TV. Would have preferred 27-in but was not available in store.
I would recommend this to a frienddouble duty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We pick up a new computer and needed a monitor. This unit works as both a monitor and a tv
I would recommend this to a friendTv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item great price very satisfied ❤️❤️❤️❤️❤️❤️❤️
I would recommend this to a friendSimple and Good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple tv with added feature. Display not that great and it does not have the crisp quality that you get in an 4K. Tv. Always remember you get what you paid for. So it does its job for the price. All features necessary is included. It does have a remote too.
I would recommend this to a friendinsignia TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice TV it just took a little while to set up channels when you just hook it to a cable wire
I would recommend this to a friendJust average
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is not good and brightness is also not enough.
No, I would not recommend this to a friend- Pros mentioned:Tv size
Bait and Switch at Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is a good TV. The problem was trying to buy it. I went to the store because it had a great advertised price I had received by email. I found the TV and the price was clearly marked on the shelf. Then when I went to check out the price was jacked up about $33. The excuse was that the prices change often and they had not changed the price tag yet. I went home and went online and bought it at the advertised price and went to the store again to pick it up. Best Buy owes me an hour of wasted time and $20 for gas.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
We apologize for your experience with this television. Hearing your feedback is helpful to us so we will know how to improve the quality of our customer service and make sure that this kind of experience will not happen to anyone of our customers. If you need further assistance with the product, you may contact us at (877) 467-4289.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Price is a little too much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was too expensive for such a small TV and The quality is not even that great
No, I would not recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this smart TV but was not told I had to get a Ruko to use with it.
I would recommend this to a friendReasonable tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little too small for my liking. TV is otherwise alright
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AndrewB,
Thank you for sharing your thoughts on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. We're glad to hear that you find the TV to be alright overall, even though the size isn't quite what you were hoping for. Your feedback is valuable to us as we strive to meet the diverse needs of our customers.
If you have any other questions or need assistance, please don't hesitate to reach out. - Emman | Insignia Products
Should’ve gotten a different tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and unresponsive. I wish I had gotten a Roku tv.
No, I would not recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife likes it, she can watch her shows and switch input when 2nd monitor needed
I would recommend this to a friendcompany is a ripoff
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought three of this brand of TV. first one in march 6 2024 through Amazon which died 6 months later. the 2nd bought 5/13/2024 at best buy and a third because i was promised a refund on first one that died and bought this through amazon. I have contacted Amazon three times as best buy is a third party vender of theirs . I put a bad review on google and they wanted me to leave info on FB messenger. my next step will be filling a complaint with B.B.B and with my state attorneys office. as this company does not back the products they sell. They have many of the same complaints on google of sending broken items and not refunding.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. We appreciate your feedback and understand your concerns. Your input is valuable to us, and we are committed to continually improving our products and services. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
Just saying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wished I would have gotten a little bigger. It just me
I would recommend this to a friend