Customer Ratings & Reviews
- Model:
- NS-24F201NA23
- SKU:
- 6491295
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Not so good of a purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kids tv, we don't really like them. They have bad sound quality and connection issues they have many problems.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review. We're sorry to hear that the Insignia™ 24" Class F20 Series LED HD Smart Fire TV didn't meet your expectations, especially with the sound quality and connection issues. Your feedback is important to us, and we'll look into these problems. If you need assistance or have any questions, please feel free to reach out. Ivy | Insignia Support
Not your Usual TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is unpredictable. The design of the remote it self is difficult to hold on to, while using it.
No, I would not recommend this to a friendVery poor quality TV set useless Amazon features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality, very blurry, useless as a computer monitor or for gaming. The "smart" TV functions are frustrating. Very slow and a lot of input lag on the menu. The TV will turn itself back to the home screen anytime it is turned on, so it will not stay on a selected input. Requires an Amazon account sign in just to use the TV. Would not recommend this to any person for any reason at all. Insignia was my go-to brand for inexpensive TVs, but not after this.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
new TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice smart TV and perfect for my kitchen. easy to use.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HLJJ. Thank you for writing a review about our Insignia 24" Smart Fire TV. I am glad that this tv is perfect to your kitchen and easy to use for you. Your nice feedback is really appreciated. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
You get what you pay for ✨
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv glitches from time to time but it’s overall good. I use it to watch DVDs only or as a game monitor. I would guess the apps work just fine though.
I would recommend this to a friendTvland
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned TV. Worked fine for a few days. Then periodically it would not turn on when we turned it on and it would not turn off when we turned it off. All of a sudden the Netflix sound would come blaring out of it when the TV was not on and no one was near any of the remotes. The TV was returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Remote control, Stand
online purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was in bad shape. no stand no remote . was not happy when i picked up
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Duke!
Thank you for taking the time to review our Insignia - 24" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Just ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine for a bedroom TV. Don’t use as a monitor not good at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the TV! It’s valuable feedback for potential buyers.
- Carl | Insignia Products
Good enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my kitchen. It is ok for a small space. You get what you pay for.
I would recommend this to a friend- Pros mentioned:Picture quality
Failed after 28 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ergonomics not so good. Picture for the price good. Had for three weeks then picture failed, lines up and down screen. You get what you pay for. Luckily it failed 2 days before the 30 day limit. Poor quality and cheap components. Returned a replaced itwith a much better brand. More expensive bet better then a 24 onch paperweight.
No, I would not recommend this to a friend buy ROKU tvs
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT purchase unless you want to spend all your time on Amazon! This tv doesn't allow you to do anything without going through Amazon. You can't download apps & watch without using Prime Video subscriptions. We subscribe to apps on our ROKU TVs that we want to access on this tv but we can't. I bought 2 of these for bedrooms & we're trashing both of them
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are sorry to hear about the difficulties you are experiencing with the TV. We understand how frustrating it can be when a product does not meet your expectations, especially regarding app accessibility and usability. Your comments are important to us, and we will take them into consideration as we work to improve our products. Keith | Insignia Support
None
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was not too bad, but needed a little more instruction for set up than provided by manufacturer.
I would recommend this to a friendTuner died
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tuner in this television died after 15 months of use.
No, I would not recommend this to a friendBad TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought the Tv in April and by June DISH diagnosed that my Insignia as unworkable/kaput. In setting it up the legs were difficult to attach due to no threads for screws to follow. No Insignia ever again. I had had a small Insignia for 13 years and it was never a problem until it gave out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, ThomasB. We're sorry to hear about the issues you experienced with your TV and the setup process. We understand how disappointing it is when a product doesn’t meet expectations, especially after a positive experience with a previous model. Your feedback is appreciated and will be shared with our quality team. Tine | Insignia Support
well worth it !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really a fine TV for the price .... easy install ... good directions
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello KenM,
Thank you for sharing your positive feedback! We're delighted to hear that you're satisfied with the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. It's great to know that the installation was smooth and that you're enjoying your viewing experience. If you have any further questions or need assistance, feel free to reach out. We appreciate your support! - Emman | Insignia Products
Insignia™ - 24" Class F20
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia™ - 24" Class F20 Series LED HD Smart Fire TV: I don't like after I turn TV on to reset the input setting everytime.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Chevy,
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Love the TV but open box is iffy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing parts and had to really work to get a complete box.
I would recommend this to a friendAmazon fire tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon Fire proves to be more difficult to wet irk with than a Roku device.
No, I would not recommend this to a friendsoftware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software between TV and remote does not seem to be ready for sale.
No, I would not recommend this to a friendIts fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We arent an Alexa household so its a bit annoying dealing with the interface. Just get me to the Chromecast
I would recommend this to a friend