Customer Ratings & Reviews
- Model:
- NS-24F201NA23
- SKU:
- 6491295
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.
This summary was generated by AI based on customer reviews.
0/5 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke just after return period. no video only audio
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re very sorry to hear that your product broke just after the return period and that you’re experiencing issues with the video. We understand how disappointing this must be. Your comments are important to us, and we’ll use them to improve our products and services. We appreciate your honesty and hope you’ll consider giving us another chance in the future. Thank you for taking the time to share your experience. Keith | Insignia Support
- Pros mentioned:Picture quality, Price, Size
Good buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice smaller TV which is what I wanted . I haven't figured it all out yet . It's my first smart FireTV . I have it connected to the wifi .I will get there with the apps but it will be a minute:) I am still working on sound , I don't like a lot of base but I think I have it now to my 70 year old liking . Very good price and quality .
I would recommend this to a friend Returned item, not user friendly
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item. Not so smart tv. Not user friendly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 24" Class F20 Series LED HD Smart Fire TV. We appreciate your thoughts on the user experience, and your insights are valuable in helping others consider their options. We hope you find a TV that better meets your expectations in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
Do not recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy. Lasted only a few months and the picture tube went.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Alexis,
Thank you for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. I purchased as a monitor/TV and the graphics are terrible even for a monitor.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Scams
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is fine my credit card info was stolen after purchasing
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding your recent purchase. We're glad to hear that you're satisfied with the TV. However, we deeply regret to learn about your credit card information being compromised after your transaction. Your safety and security are of utmost importance to us, and we would like to assist you in any way we can to address this matter. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer service team. Keith | Insignia Support https://www.bestbuy.com/site/insignia-24-class-f20-series-led-hd-smart-fire-tv/6491295.p?skuId=6491295
Wrong Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the tv I wanted had to order another one. Ads don’t give clarity about functions and compatibility
No, I would not recommend this to a friendWouldn't recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. The sound would just go out. Not sure why this kept happening.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DeannaM,
Thanks for taking the time and effort to leave a review. We do apologize if our products did not work. If you have any more questions or concerns, please call us at 888-237-8289.
Insignia Support,
Renee
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. Poor Picture quality and poor sound quality.
No, I would not recommend this to a friendDon't buy not worth the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy not worth the money. Bad reception, only good for city folks!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Godsmack530,
It has come to my attention that you were not fully satisfied with the purchase of your Insignia™ - 24" Class F20 Series LED HD Smart Fire TV (NS-24F201NA23). I'm sorry that the product didn't meet your expectations, as Insignia always strives for the best customer experience. If you need further assistance, please feel free to contact us via email at insignia@bestbuy.com or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way to difficult to use for kids you have to go through a million apps we don’t like it
No, I would not recommend this to a friendNot Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouth and words not in sync no way to fix it. Very ignoring
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NancyH,
Thanks for taking the time and effort to leave a review about our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV (NS-24F201NA23). I'd like to apologize for the situation that you're experiencing with one of our products. I know it can be dissatisfying. We would love to check this situation further with you. Please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Needs more application varieties
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have access to many applications. I cannot get my television provider apps
No, I would not recommend this to a friendVery bbad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broken like wow bad price I’ve ever got don’t want this
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KimberlyG!
Thank you very much for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV. I know that this could be an unfortunate situation that it got broken, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this TV it is a piece of junk! Screen shattered within a month.
No, I would not recommend this to a friendSound doesn’t work after only a handful of uses.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only used a handful of times because it’s in a babies room and no sound comes out for some reason.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MakaylaC,
Thank you for the review. I do apologize if the product did not work. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
Not a fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the way the TV operates. Not a fan of this TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nofan,
Thank you for writing a review about our 24" Class F20 Series LED HD Smart Fire TV. We know how frustrating it is that you do not like the TV how it operates. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Barb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prefer N20, just wasn’t happy within F20. Poor quality picture.
No, I would not recommend this to a friend24in insignia tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv Did not work at all so it had to be returned
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 24" Class F20 Series LED HD Smart Fire TV . I know that this could be an unfortunate situation that the tv is now working, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
Not good i bought frw days ago
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not not not not not not not not good good good not ngood
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Raja. Thank you for writing a review about our Insignia 24" Smart Fire TV. I apologize that this tv is not good. I know how frustrating is this for you. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com