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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5055 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 5,055 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    tv for spare bedroom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price ..easy setup...Insignia 24" nice picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Perfect little TV great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for my kids. They are able to clearly see their games and shows without it compromising on the quality of the picture. Loving that its a smart TV as well and having an Amazon Fire TV has been an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Addition to Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and easy to set up. Set is a great addition to the Kitchen area as streaming movies can be watched while preparing evening meals. Bright display and decent sound and all at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy to setup. It is the perfect size and the price was very reasonable.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Maggie! Thank you for your feedback! We're pleased to hear that the Insignia™ 24" Class F20 Series LED HD Smart Fire TV was easy to set up and that you're happy with its size and price. If you have any other comments or need assistance, feel free to reach out. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    PHILIPINES CUSTOMER SERVICE REP "Rin" (shortened)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    April 8, '24, I phoned 877-467-4289 for customer service, and I sincerely feel that Rin, the rep who answered, "went out of his way" to help with my SOUND MODE problem, though when he left the phone for something, I thought it's be 20 minutes before he returned, but he was back within a few, having tested his solution on a mocked-up TV. As such, I believe that he should be thoroughly rewarded and commended for his pleasant and helpful disposition which he maintained for 45 minutes or more! CASH WOULD BE PERFECT, plus any other possible recognition. He truly deserves every salute you can provide. I'm a successfully retired engineer and this is by far the best CS I've EVER RECEIVED; while the majority of the CS reps I've talked with could take many lessons from Rin! Rin is a "one in a MILLION" person and Best Buy/Insignia should do whatever is necessary to ensure he remains your employee. If not, I have many recommendations for him, regardless of his location or if he'd like to move to the USA. Thank you for your time, DM Shell Pocatello, ID

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    383866

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv at a good price. Easy to order, delivered quickly. Easy to set up, easy to carry. Able to see shows and movies for free with apps that are free. Can watch Youtube on my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and at a great price! Very clear picture and very accurate colors! You just plug it in and you're ready to go! Firetv also works flawlessly! Very happy with this TV. I also bought a 32"

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for small home office. Great features. Easy to access all streaming apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Insignia Fire TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV. It is in our kitchen and is just the right size. Great picture. Easy to set up & Best Buy service was stellar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great Quality at an Affordable Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and great quality. Bought this for the bedroom in the camper, perfect size. The picture is crisp and the color is realistic. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great Television But The Remote Isn’t Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is great; the picture clarity is nice and the sound is too. The reason for the lack of a star is the remote. The remote is slow, very laggy and yes, they’re new batteries in it,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice little tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for an extra room, especially for the price. It is very easy to set up. The picture and color are good quality. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is a good size for a small home office or dorm room. Nice picture & sound quality and easy to set up. Lightweight enough for one person to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wonderful TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a new TV for a guest bedroom. This TV was a very nice purchase and we are pleased with the ease of set up, picture quality and price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Compliments a Summer patio!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this TV! It is very light weight and easy for me to carry back and forth to watch on my patio! Great picture. It's perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my basement workbench. It has exceeded expectation by quite a bit. It works very well with our outdoor antenna. It integrated seamlessly with our home WiFi. The RF remote is delightful. The TV works great as a wireless monitor for my computer. It powers up quickly, not like our old AOC. The viewing guide is outstanding. It even has a built-in video buffer, the depths of which I have not yet plumbed. I truly didn't expect as much as I got.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great inexpensive small TV for a bedroom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive small TV for a bedroom. I have antenna attached to receive TV Channel signals Over The Air. I do wish it had a sleep button on the remote instead of menu driven.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, but issues with Spectrum and Fox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 720p screen this TV has a really great picture. Having Alexa built in is great, the only 24"TV I could find with this option. Do not buy this FireTV if you use Spectrum TV. Will not work on FireTV. Also, the Fox News app will load, but fails repeatedly and must be frequently reloaded. I found in Amazon forum that many people have same issue for 3 or 4 years, but no fix. Likely is an Amazon issue, but they have no fix and no explanation for why it happens. Maybe they don't like Fox. For the price you cannot go wrong with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Great Little TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV, easy to carry and store if necessary. Clear sharp picture, and surprisingly good sound from such a small TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GET IT; YOU WON'T regret it !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st of all...I am not a tv person! I am also not too good with tech stuff. I do it to survive! LOL but this tv is SUPER GREAT for my needs! I even set up by myself! I wanted a tiny tv to put on top of my small end table, which is the far corner of my bedrm. This fit the bill! I even set it up alone and connected it my wifi on the computer by myself. By adding an antenna, it gives me another 13 channels to watch. I did that solo as well, GREAT tv for the buck! Great volume and picture is extremely clear as well.

    I would recommend this to a friend