Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5055 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the 24" Class F20 Series LED HD Smart Fire TV highly for its picture quality, ease of use, and ideal size. Many appreciate the value for the price and simple setup. However, some customers have reported issues with the remote control and connectivity. A few have also noted concerns regarding the stand and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 5,055 reviews
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Very Clear Picture

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was brought to put on my tractor trailer it was the perfect size and great quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great tv for a great price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice smart tv for a low price. Easy to set up and works nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Always my go to TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only tvs I buy now are the Insignia fire tvs. They last, they have a great Pic for the price. This one was purchased for my grandsons bedroom so the size was perfect for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Tv size

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, and a big upgrade from my previous patio TV. Love the smart TV options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv easy to use and set up clear picture and great for a kids bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv. I use it in my truck. Just the right size for truck. Easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a cute and wonderful TV. I needed a TV as I was using my laptop for videos overnight while sleeping (bad habit I know) and I realized how much internet data it was taking each month and I needed to switch to DVD's. So I got this small TV at a great price! Works great with my DVD player. Even better, if I DO want to watch something streaming, it is all on the Smart TV! Perfect size if you have small spaces available

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Exceptional value (purchased on sale)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up.....nice selection of apps to choose from. better than expected picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Works great! Convenient!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was super easy to set up. I've used all the features and appreciate that the TV takes very little space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Tiny Tv

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is Perfect for my bathroom cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice compact tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this tv in my bedroom and it is the perfect size. Easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best buy is named for the correct it was a best pr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works wonderful The price was just amazing I will buy all my electronics from Best buy in the future

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Small TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just perfect for my little office!! It doesn't take of much room and picture is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV, excellent picture, sound and quality!! What a great value!! Don’t think about it, just buy it!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback! We’re thrilled to hear that you’re enjoying the TV and that it’s delivering excellent picture, sound, and overall quality. It’s always rewarding to know when a product provides great value and meets expectations. We appreciate you taking the time to share your experience.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good overall -- however

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, good picture easy enough to use and set up however this is an Amazon Fire Smart tv in my opinion the Roku system is more consumer user friendly. There are some big concerns with this tv but I am keeping it, yes almost returned it. Speakers are horrible, mine rattle with any bass but I had an extra set of computer speakers whick took care of that. Every time there's a power outage ( I live in South FL, very common during summer rainstorms) tv takes awhile to start up . Not an issue with my Roku TCL brand TV's. Doesn't matter if I am.on air or internet use. And again the Insignia Amazon Fire tv operating system is not in my opinion as easy to use as the TCLs Roku tv system

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia hd tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for my grandkids. Nice picture. Lite weigh have it hanging on the wall.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Second time the charm? Not so much!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second fire TV. The first was manufactured by Toshiba. This one by Insignia. Both TV's have the same issues. Poor sound quality. Insaficiant volume loudness, especially when connected through Bluetooth. If TV is not purchased directly from Amazon, Amazon customer support feels no responsibility to the customer to help troubleshoot or help resolve any issues, unless it is to their benefit, the customer may have. They can be rather rude about it in email, chat, and on the phone. In all honesty, if not for the price and my own need, I wouldn't have purchased another Amazon product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Perfect Picture for a small screen

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and Perfect for my small space. Amazon Fire television for a Best Buy price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it with my Roku to stream movies and television series. The picture is sharp and it’s a great TV for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi PatriciaW,
      Thank you for the kind words! We’re glad to hear the F20 Series is delivering sharp visuals and working seamlessly with your Roku. It’s great to know you’re enjoying quality entertainment at a great value. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    A lot of tv for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great little tv for the money. Actually has a very good picture. Be sure to buy Total Tech and let them install it.

    I would recommend this to a friend