Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$2,699.99

Customer reviews

Rating 4.7 out of 5 stars with 1959 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,959 reviews
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this refrigerator. There is plenty of space. I love the automatic refill pitcher. This gets used everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Storage space

    Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space Convenience of having cold water two types of ice

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Storage space

    Rated 5 out of 5 stars

    Samsung - BESPOKE 29 cu. ft. 4-Door French Door Sm

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, especially the ample space and the beverage station!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We measured and re-measured to make sure this fridge would fit. Upon delivery the kind Best Buy delivery folk told us we got one of the biggest fridges they had. We could not be happier with this purchase. This fridge meets and beats all expectations. It is perfect for a large family or somebody who entertains a lot and looks great! Love the customizations available, don’t wait.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator I’ve ever purchased, I love it

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    10/10 experience

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage space and easy to access every single corner inside the refrigerator. Shoutout to the bestbuy delivery and Installation team members who finished the whole haul away and installation process within 30 mins before thanksgiving day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage space

    Rated 5 out of 5 stars

    No regrets

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is beautiful. Tons of space, efficient, and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the pitcher in the door and the ice maker and its options. Very convenient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker and water filter issues

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is nice but it has the same Samsung issues. If you keep your freezer full the ice maker and top freezer tray will ice over. The only fix is to take all of the trays out and wash it down with a hot, wet washcloth and make certain you dry everything before replacing the pull out drawers. The second issue is there is significant back pressure when changing the water filter. If you do not turn off the water supply prior to taking out the old filter and placing the new filter you have a chance of not getting it in correctly and causing a leak or a crack a part. This has happened to us twice in the 2.5 years we have had this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand how frustrating this has been, especially when recurring ice buildup and water filter leaks disrupt everyday use of a refrigerator you otherwise find appealing. Dealing with frozen trays, repeated manual defrosting, and the risk of leaks during routine maintenance can be exhausting, and we want to help guide you to the correct steps to address both concerns.

      Please follow the instructions in the guide below for issues related to the ice maker freezing over. Be sure to go to the Ice maker is frozen over subtopic and click on any embedded links within the article for additional support.
      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice

      For concerns involving leaks when changing the water filter, please follow the guide below and navigate to the Leaks from the refrigerator's water filter subtopic. Be sure to click on the embedded links within the article for additional guidance and support.
      Water leaks in a Samsung refrigerator
      https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-from-the-refrigerator-s-water-filter

      Should you need further assistance or wish to discuss service resolution options, you may contact us at the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151657428) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Pros mentioned:
    Beverage center, Storage space

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator, got more space than previous one , like ice cubes it is giving and water dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Bespoke French Door Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a brand new appliance and this one has exceeded all of my expectations. Size is perfect, ice and beverage system is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great Refrigerator!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator! The extra drawer is great for kid's snacks and easy access. The in-door beverage center is also a great feature we didn't know we needed. Lots of space!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Kitchen Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features and huge storage. Live the beverage center and freezer arrangements and large dual ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described and love the duel ice maker. Professional delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been amazing. I was kind of nervous about the brand after hearing different opinions but I’m glad I didn’t listen to them and went with my gut. The perfect size for my family of 7.

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Storage space

    Rated 5 out of 5 stars

    Love my new fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the beverage center, lots of pace and functionality

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Love Samsung

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While Besy Buy communications was popr I love my new Samsung. refrigerator. Very roomy. Water pitcher is a grrat feature. Although the ice maker takes up freezer space

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center, Storage space

    Rated 5 out of 5 stars

    Upgraded refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick new fridge with ample storage space and convenient water dispenser

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Love It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love this refrigerator! Wr love the space and the amenities that comes with it. Would definitely recommend it to others!

    I would recommend this to a friend
  • Pros mentioned:
    Beverage center

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent spacious refrigerator! Love the water dispenser and jar options!

    I would recommend this to a friend