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Customer Ratings & Reviews

$2,299.99
Save $760
Comp. Value: $3,059.99

Customer reviews

Rating 4.7 out of 5 stars with 1966 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the BESPOKE refrigerator's beverage center, overall performance, and sleek design. Many appreciate the ample storage space and ice production. While the size and quiet operation are well-received, some customers have noted that the refrigerator is not fingerprint resistant.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,966 reviews
  • Rated 4 out of 5 stars

    SAMSUNG REFRIGERATOR

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really happy with this refrigerator, only wish it made more ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Frigidaire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very much as a Frigidaire with ice tray inside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awsome Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it come in handy if needed, glad I purchased this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst Customer Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s customer service is the worst I have ever experienced. Claire, Joel, and the rest of the team are horrible. The supervisors are incompetent and they just blatantly lie. I will never purchase anything from this place again. Considering the amount of money I spend at this place you would think that customer loyalty would matter. But I guess not. You just lost a loyal customer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Stylish, contemporary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features. Especially ice bites is a cool feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator , I love the bells and whistles. I have been wanting a refrigerator just like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge it has been the best purchase ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good Product value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality product in a reasonable price. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drawer is perfect as a soda and misc drinks holder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but not sure if making ice fast enough. Love the 2nd drawer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service TJ was awesome explaining the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gooooooooooooooooooooooooooooooooooooooooooooooood

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and was relatively simple to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and install was very smooth and they knew what they were doing. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is my favorite brand among all my appliances. They are user friendly and excellent quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the best offers, services, prices, brands and Quality,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy provides excellent service and love fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! The water pitcher is great to have flavored water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice can't wait to assorted color door panels, fingerprint resistant is a great plus

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give a 0 if possible. Haven't even reached 2 years and both the freezer and refrigerator stopped cooling. 2.5 weeks later a Samsung tech from Cone Appliance comes out and "fixes" it. Refrigerator works for a couple of weeks, freezer never fully freezes and now both have stopped cooling altogether again. Within a month I have had to throw out hundreds of dollars of food twice. Will never buy a Samsung refrigerator again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Richard, we understand the significance of a working refrigerator in your household. Let us help you out.

      Please refer to the resources below to rectify your fridge's cooling concerns. Please click the link and hyperlinks and watch the embedded video for tips.

      The refrigerator or freezer is not cooling at all:
      https://www.samsung.com/us/support/troubleshoot/TSG10003479/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please include reference number 1151312818 in your message so our team can locate your information.

      Have a great day.

      -John Samsung