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Customer Ratings & Reviews

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$1,199.99
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Comp. Value: $2,429.99

Customer reviews

Rating 4.5 out of 5 stars with 780 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the BESPOKE 30 cu. ft. French Door Smart Refrigerator's excellent design and spacious internal space. Many appreciate the convenience of the internal water dispenser. Overall, customers are pleased with the refrigerator's performance, size, and appealing appearance, and they also note its quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 780 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for this price, good for households and big freezer

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Bespoke Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new fridge. So much more room. Love the new ice makers and water picture.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Big fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been very good so far. Love the pitcher, and the 2 different size ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    In texas everything is big..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator, lots space good in ice and water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is just as described and we love it. We especially love the easy to move shelves and the bottom freezer. No more kneeling on the floor to get things out of the back of the fridge! The delivery crew from Best Buy was fantastic! They even showed me how to remove the doors in the event I should need to!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge good. Best buy lost it a star.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is amazing if it was new. Got "open box" ended up being a floor model, had a setting to not turn on the compressor. Had to have geek squad come out and change the settings. Which they did free.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice maker and the size has plenty of storage space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy this fridge. We have owned all stainless steel appliances in the past but switched to this one thinking it would be easier to keep clean and we were right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious fridge and easy to clean. Would recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation amd easy to setup without user manual. Well and overpackaged with plastic and pad protected drawers wrapped. Does have a plastic cover on top of unit above door that prevents placement of items if too tall or may prevent proper fitment under a cabinet. Verify measurements.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Product Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product incredible. Creates two different types of ice simultaneously!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room, easy to get to everything. No handles to hit walking by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerador

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best looking and afford refrigerators out there!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Christmas Present...A New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a little over 10 years since I've needed to purchase a refrigerator so I wanted to get one that had more bells and whistles than what I currently had. I am more than happy with my Samsung Bespoke and love the additional room that I have with this one, especially since I'm hoping that it will last for at least 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. A lot of space and cool features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sleek and Stunning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and functioning fridge that does what it is suppose to.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tragedy Stay Away

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one we got failed in under a month and we lost hundreds in groceries. This was a large fridge and we just bought the house so we stocked up. I didnt expect a fridge I just almost spent $2k on to break. After pulling teeth back and forth best buy agreed to replace it. It has been just over a year and the 2nd one is now broken with the same issue as the first. Samsung is telling me sorry youre out of the first year warranty period. That will be another $130 just to have someone come diagnose it for you. Im waiting for that to happen and I will probably cry if Im given the run around as to why it doesnt fall under a certain parameter. I just want to be refunded and get something different. This has been one of the worst experiences. Stay away from Samsung appliances.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DerekS,

      Thank you for sharing your experience with us. We understand how stressful it can be to deal with repeated issues on a large appliance, especially after investing so much in groceries and your home, and we’re here and fully willing to help you explore the next steps.

      To review your case thoroughly and provide the appropriate support for your refrigerator, please contact us through any of the channels below, and our team will be ready to assist:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151482055) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great looking refrigerator and works well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Looks beautiful and easy to control with samsung app.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge - large and everything is well balanced.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. I really love how it complements my entire kitchen.

    I would recommend this to a friend