Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 781 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers are impressed with the Samsung BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator's spacious interior, water pitcher, and overall design. Many customers mentioned that the refrigerator has plenty of storage space, with some specifically mentioning the spacious freezer section. The water pitcher feature was also well-received, with customers appreciating its convenience and the fact that it eliminates the need to buy bottled water. The refrigerator's sleek and modern design was also praised, with customers describing it as "beautiful" and "ultra modern." However, some customers did experience issues with the refrigerator's cooling system, with a few reporting that it stopped cooling completely after a short period of time. Others mentioned problems with the doors not closing properly and the stainless steel finish picking up fingerprints easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 781 reviews
  • Rated 5 out of 5 stars

    best fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it !!!!! a lot of space an easy to clean!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family enjoy i love the space, the freezer is big and we have enough space for ice cream.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not white

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not white! Other then that it’s great. Now you know

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Herman,

      Thank you very much for your feedback on one of our products, and we apologize for the inconvenience this may have caused you.

      Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Your Reference Ticket Number: 1144788658

      Thank you, and stay safe!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    ♥️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect fridge for my family liking. It keeps temp and drinks cold. The ice chest and water pitcher is pretty awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge! Panels are super easy to change! Beyond expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded to a modern fridge.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, and tons of space. This fridge was a huge upgrade from our 20 year old fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend a little more

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but had to exchange for counter depth model. A bit ori8but like the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy on the eyes

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what a difference for only $500 more! Easy access, easy clean up and app works fine. Happy wife, happy......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! The website was easy to use and the price was very competitive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken down after 4 months.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely disappointed with Samsung's quality as the Refrigerator breaks down after 4 months of owning it. The cooling and freezer stopped working, and spoil all the food that was inside. I'm expected a better product by a Major company like Samsung. I have TV, and monitor that last much longer than this Fridge. A $1600 fridge that works less than 6 months is really disappointing. I had a LG fridge that still works for 10+ years. Even the Samsung technician that came to check said it was a major problem. Stay away from Samsung appliances.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that this experience is different from what you anticipated. Let's look into this and help you out, Jeff.

      To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge.

      We recommend following the troubleshooting steps below to help rectify the cooling efficiency of the refrigerator; please watch the instructional video and click on the embedded links for additional help.

      Refrigerator or freezer is not cooling at all:
      https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all

      Should you need further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146966994, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a part that was not installed right on the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Got offer to replace the door panel free of charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new fridge. We are obsessed with the ice bites!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and awesome. Runs smooth but sometimes makes noise. Overall good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it because I wanted a different one, but it looked great! Just wanted the beverage center on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Bespoke Refigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is fine, but the ice maker doesn't work properly and even though it was "fixed" by the Geek Squad technician, it doesn't stay "fixed".

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day!

      We understand how you feel about the ice maker. Let's boost its efficiency.

      We highly recommend performing the troubleshooting steps from the link below and selecting the corresponding bullet points related to your ice maker experience. Learn more from the video and hyperlinks.

      The Samsung ice maker is not working:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/

      Should you require further assistance in the future, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147632215, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Extremely nice capacity and look but poor quality.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look wise great, but not a product to be proud of as per my personnel experience. Got first freeze stopped cooling and ice making in 3-4 days. Then Best buy fulfilled their commitment by replacing malfunctioning freeze, but this time, it came with lose tray and the left door squeaks, every time you open and close, either it was a Demo product supplied on second time or Its Samsung Quality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Allow us to assist you with your fridge, VikasC. We want to ensure that you use the refrigerator to its full potential!

      When it comes to your refrigerator's doors, there are several ways to ensure that they are always functioning and looking their very best! Learn more from these details.

      You may watch this youtube video about "Care for your Samsung refrigerator doors":
      https://www.youtube.com/watch?v=ZaguMbi4pzA

      How to level your Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00062321/

      The link below is the user manual for your fridge model. Turn the page 28 (Caution bullet #3 and Leveling the refrigerator) for your reference:
      https://downloadcenter.samsung.com/content/UM/202212/20221216131604539/FDR_RF8000B_DA68-04402K-01_EN_MES_CFR.pdf

      Understanding the noises coming from your Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      What noises a refrigerator makes and why:
      https://www.youtube.com/watch?v=cain2xjBCQE

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145347460, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    My Samsung Girl

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect For My Home and Family...Perfect Measurements...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bespoke

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and the price was reasonable and i was able to counter depth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and spacious

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and spacious fridge just wish the water jug was bigger. I like the two different ice sizes too.

    I would recommend this to a friend