Customer Ratings & Reviews

So far, so good. This fridge seems to have more room than my previous LG. The available freezer space is a little smaller because of the ice tray. But since the ice maker is not in the door, the room in the fridge area is bigger. For my family, that's a good thing. I like that they rethought the fridge by designing the beverage center. We were thinking of getting a separate beverage fridge, but this feature eliminates it. It's not as much of an issue as I thought it would be to have to open a door to get water. I like how that part is now hidden. I also like how minimal the exterior is. The beverage center handle height is not my favorite, as I am tall and I have to crouch or bend over to access the handle. For the fridge, there are handles at the top of the doors that work out great. Because there are no handles, it's inevitable to get smudges on the exterior. However, the smudges don't seem as pronounced as my previous non-finger-proof fridge that did have handles. The smudge issue is probably more personified with the stainless steel version. People have reported the filter creating bad-tasting water. Ours has been fine with the provided filter. If you do tend to utilize a lot of freezer space, that might be an issue for you with this model. I personally don't need such a large ice tray. It seems like I'll only utilize that size once a year when I have multiple guests over. Back to the design, it's well thought out, but (and I don't necessarily blame the Samsung designers) the left bottom drawer opens fully when you have just the left fridge door open. Really nice. However, the right bottom fridge drawer requires you to open both doors to open. If only it were like the left drawer, this fridge design would get an A. It looks like this issue is at the mercy of the French door design. I'd rather have a larger bottom drawer than have it shrink in size to be able to open when only the right fridge door is open. The one caveat is that I've read how Samsung fridges historically have had issues with longevity. So far, things look ok with this Bespoke model based on previous reviews. However, this line has only been out for two years. That's one thing I'll be on the lookout for. We took a chance. We also got an extended warranty to hedge our bets.

We have had this refrigerator a couple months now and so far we really like it. It runs quietly. The water dispenser and ice maker are great. We enjoy the different sizes of ice cubes. The door compartments hold plenty of things as well. We weren't sure if we would like having a fridge without a handle on the door, but it has become second nature to open and close it. We like the glass much better than stainless steel. It looks cleaner - no fingerprints to constantly clean up.

Have owned 6 refrigerators over the years and this is the BEST by far. A lot of room, the ice cube maker makes a ton of ice and the Beverage Center is awesome. My Wife also says that it’s the best refrigerator we have ever had. My Brother bought one to cause they liked it so well. Definitely recommend

We told ourselves we would never buy another Samsung unit again - yet when we walked into Best Buy and saw this, we had to have it. The contemporary styling with customizable front panels to match our kitchen with the ice buckets below made it a no brainer. With plenty of storage, bright lighting and beautiful appearance. This unit has performed flawless for us for the last two years and not skipping a beat.

This refrigerator has everything you want. The beverage center helps keep the other food cool by giving you access without having to open the full door. The ice maker makes 2 sizes of ice automatically separating in the tray. It also has lots of storage space in the doors and a very roomy interior. Only the tallest containers will not fit upright on the shelves and they will fit in the door.

Absolutely love this fridge! The white glass panels look so sleek and elegant. The Beverage Center is my favorite feature — I use the autofill pitcher daily. There’s tons of space, it runs quietly, and the smart features are easy to use. Definitely worth the investment!

I would give this refrigerator 10 stars if I could. I love all of the features and the large capacity is awesome. The delivery/installation crew were also great to work with. I highly recommend this refrigerator and the Best Buy crew!

So far, we love this fridge! Def get the counter one tho to keep it flushed bc the reg depth def sticks out about 5 inches out. Nonetheless, it still looks beautiful and seamless against my white kitchen cabinet! I have stainless steel appliances and it still looks nice all together. Thought the white would be off. My fave feature is the ice maker - you get TWO diff types of ice. I thought I’d want the water dispenser and ice dispenser on the outside of my fridge but NOPE. Love that it’s tucked away and still accessible in the fridge!

First of all, the performance is excellent. I really like its sleek and simple design. The interior structure also makes it much easier to organize food, which is very convenient. All of our home appliances are from Samsung. I’d be grateful if Samsung continues to create more great designs.

Love this refrigerator! Sleek and beautiful design. Love the beverage center and spacious refer/freezer.

Love this refrigerator the beverage center is awesome the two types of ice and the space and the white glass is stylish and adds a nice esthetic to my kitchen over

Huge capacity, sleek design, temperature accuracy and efficiency. Only thing is it was supposed to be fingerprint resistant and it is not, I have white panels on now and you can totally see all the prints from opening and closing fridge, maybe utilizing the top and bottom indents would improve the fingerprint marks but always seems like at least a thumb is used on panel to open with using top or bottom indents

Love this refrigerator. Lots of room, laid out nice inside, 4 drawers, beverage cenrer. Just great! Easy to clean.

I love this refrigerator its pretty, i have plenty of space, i love that there is a beverage door,my daughter loves that there are 2 different ice sizes,i just really like this refrigerator very happy with it

I would have never thought the in-door drink center would be so cool but it is a feature that I will forever need. The pitcher fills so fast and is super convenient. Also, having the dual ice sizes is awesome. We love the sleek design and the sheer size of the storage space. I can't think of a single negative about this fridge! Best purchase ever for our 4th fridge in 10 years.

Loving our new refrigerator! My favorite features are the auto fill water pitcher and the two types of ice. It produces a lot of ice and can easily produce even more simply by scooping the ice away from where it drops. I also love the morning glass color in our kitchen. We get so many compliments on it. The interior is very well designed and functional. I absolutely LOVE my fridge!! The only issue we had was with Best Buy customer service because they delayed the shipping date multiple times and it took numerous calls and over 6 months to get the gift card they promised for the delay. That had nothing to do with Samsung or my fridge, that’s I why I still have it 5 stars.

I love to have dinner parties. This fridge give me enough space to have all my every day items, and, the space to store things for my parties. My husband is obsessed with the look and design. My children love the ice maker and the water options. I love that I can change out the front panels for the seasons.

Very spacious and great for organization. Love the beverage center and ice maker is great.

Great amount of space. Self filling pitcher is a bonus for us just wish it was bigger as in other models. We have ours connected to the Samsung smart things app and let’s us know when a door is left open and the. Shut as well as when filter needs replacing. Fridge is quiet and serves its purpose. The two different types of ice is a bonus although I could love with the regular cubes.

I am extremely impressed with Best Buy delivery, price, customer service, punctuality and communications with customers. I don’t know why i used to avoid Best Buy before. This time I tried it because a large appliance order I had placed six months ago with Lowes kept getting delayed. So I gave Best Buy a chance and now I am a convert. I bought several appliances, including the most gorgeous Bespoke fridge With white glass doors. I am In love with this fridge. Not only the looks, but also its design and features such as the water dispensing door with an infusion pitcher and different size ice chunks. It’s crazy beautiful. Best Buy delivered the appliances immediately and exactly at the same time they had promised. They kept me informed via email so I knew exactly when they were coming. Delivery staff was very accommodating and even took our door off the frame to fit the fridge. They did this with a smile. I felt like royalty. Great job Best Buy. I am now your loyal customer.