Customer Ratings & Reviews
- Model:
- RF30BB660012/AA
- SKU:
- 6493529
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the BESPOKE 30 cu. ft. 3-Door French Door Smart Refrigerator with Beverage Center's beverage center, capacity, and sleek design. Many users find the overall performance and ice production to be excellent, and the size and quiet operation are also well-received. However, some customers have noted that the fingerprint resistance could be improved, and there have been a few concerns about temperature control, color, and door alignment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
White fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids Love this refrigerator. It’s amazing and very roomy. I strongly recommend for you to purchase
I would recommend this to a friend Great stylish refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this refrigerator for almost 3 years, so far it's been working great keeping our food fresh. Ice maker is not giving me trouble yet.
I would recommend this to a friendWarranty Ends, Problems Begin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed with my refrigerator purchase and the service that followed. I bought a 2-year warranty plan with Best Buy, and right after those 2 years expired, the water dispenser stopped working. I contacted Samsung directly, and they told me the part I needed wasn’t available. Instead of resolving the issue, they tried to charge me and even suggested I purchase another water filter—even though I had already bought two genuine Samsung filters and was still having the same problem. It’s been over a month now, and the issue remains unresolved. The customer service from Samsung has been terrible—unhelpful, dismissive, and unwilling to stand behind their product. For the cost of this appliance, I expected much better quality and support. I am genuinely questioning purchasing any more Samsung products again after this experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Shawn,
We truly understand how upsetting it must feel to have your refrigerator’s water dispenser stop functioning. We wish to help.
I have shared the website of our authorized distributor for parts and accessories below. Please visit the website to check the availability of the part that you need for your water dispenser of this refrigerator.
Samsung Parts:
https://samsungparts.com/pages/supports
In addition, you may also schedule an appointment for a qualified technician to visit using the link below.
Repair Services:
https://www.samsung.com/us/support/service/
Should you need more assistance with your refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1151166838 to help our team pull up your information.
Leo
- Pros mentioned:Ice production
Excellent refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are extremely impressed with this refrigerator. Really love the dual ice maker
I would recommend this to a friend - Pros mentioned:Design
My 3 DOOR FRIG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes I’ve been wanting & very happy to get it. Love the sleek design, the organization to store food, the price, & the no interest time to pay for it.
I would recommend this to a friend - Pros mentioned:Capacity
Very spacious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how much space it has. I love the water filling station too, very convenient!!!
I would recommend this to a friend Recommended Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it! We especially like the fact that the panels are interchangeable! It has lots of room !
I would recommend this to a friendHorrible service and lies “Best Buy is the issue!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience, ordered an expensive fridge and they bring me out one that has a cut in the box, get home and several drawers were broken these drawers were very expensive. I live really far away about 1 hour and could not get help from customer service. I was promised a $400 refund and they never gave it to me. Horrible service. Will never buy an appliance from them again. They even sent one guy outside to load the fridge. No wonder it was broken
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand that your overall experience can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 to assist you better should you need to follow up on the refund. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Love it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it ! So stylish and big . Absolutely amazing quality. And best price on the market
I would recommend this to a friendNice Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with this purchase. The beverage center and the large capacity are what helped sell me on this item.
I would recommend this to a friendEverything about Best buy is the best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully everyone can come and check it . Good services and devices
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. I have no issues so far. Great investment
I would recommend this to a friend Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge. Love the upgrades it has, its so spacious, its perfect.
I would recommend this to a friend- Pros mentioned:Design
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge. Its huge and stylish. Makes tons of ice. Happy with purchase
I would recommend this to a friend - Pros mentioned:Design
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to see contents and to get to items you want. Great design.
I would recommend this to a friend Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great space, love the ice and that there is no water on outside of fridge
I would recommend this to a friend- Pros mentioned:Beverage center
Samsung Bespoke
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. All visitors love the Fridge when they come over. Especially the beverage center!
I would recommend this to a friend New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Just wish it had an ice dispenser in beverage center.
I would recommend this to a friend- Pros mentioned:Beverage center
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.working perfectly and has amazing storage and auto water pitcher is awesome
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung -BESPOKE 30 cu door french
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like a lot, it's easy to manage I like the distribution in the refrigerator it's work good
I would recommend this to a friend