Customer Ratings & Reviews
- Model:
- WFL900/W
- SKU:
- 6493583
Rating by feature
- Sound Quality
Rating 3.8 out of 5 stars
- Battery Life
Rating 3.7 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the LinkBuds True Wireless Open-Ear Earbuds for their sound quality, open-ear design, and comfort. They appreciate the ability to hear their surroundings while listening to music and find the earbuds comfortable to wear for extended periods. However, some customers have concerns about the fit, battery life, volume, price, and bass.
This summary was generated by AI based on customer reviews.
- Pros mentioned:ComfortCons mentioned:Volume
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are good for long wear, they arent as loud as galaxy buds live tho :/
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Axel,
Thank you for the feedback. If the headset is not worn properly in your ears, tap operations or Speak-to-Chat speech detection may not work correctly, or you may not obtain the correct sound qualities or call performance. If the part of the headset where sound is output is not oriented correctly toward the ear canal, the sound quality may sound poor or the left and right sound localization may sound misaligned. You may find this link helpful on how to properly wear the headphones.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Regards,
David
Nice buds with some issues.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really did love these buds but the design of either my ears or them just dont mix. I had swapped out the rubber ends to see if they would help but they never did, they'd rub up against my inner ear and then begin to make it feel very sore. But besides comfortability not being great, these were really good passthrough earbuds. The sound isn't amazing like the XM4s, or XM5s, but they get the job done when doing light listening to podcasts or something more vocal. The open back design is honestly my favorite as well since you wouldn't have to deal with the microphone filtered audio of your surroundings like other earbuds. I will also so my buds had issues charging after use sometimes even after id make sure to clean them and the inside of the case of any oils or moisture so id also be careful on that end when putting them back in the case. Otherwise, these are nice "gimmick" earbuds, recommend them if they're on sale like they usually are.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianC,
Thanks for sharing your review and experience with the LinkBuds. We're glad that you like the design of the headphones. Your feedback about the fit, sound quality, and charging function is greatly appreciated. For optimum performance, make sure to install the latest software version of the headphones (via the Sony Headphones Connect app).
To achieve the best fit and comfort, make sure that you are wearing the headphones properly. You may find this link helpful:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Having the right fit will also give you the best performance in terms of sound quality. Additionally, you can use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. Please refer to this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447718.html
For charging concerns, you may refer to the troubleshooting steps on this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445822.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Cons mentioned:Battery life
Great product with rotten lifespan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love these. The open-ear design is wonderful for wearing as I go about my day. It really felt magical to be able to hear the world as it is (not through some tinny pass-through speaker, as is the norm now) and then, with a tap, add music or a podcast. They weren't great for noisy environments, but for working at home (and keeping an ear out for cats making mischief) these were perfect. Sadly, after 14 months of daily use, the right earbud battery now drains from full to zero within two hours. The same earbud will also drain while sitting in the charging case leaving the earbuds unusable unless the case has also been plugged in overnight. The left earbud remains unaffected - it is still over 80% charged when the right has dropped to 20%. This is actually my second pair of LinkBuds to go out this way. My previous pair died in Feb 2023 (again after about 14 months of daily use). Since those, like these, were just out of warranty when they failed, I purchased them again in the hope that my first pair was a fluke or suffered a bad firmware update. I never updated my second pair, but it still suffered the same battery issue. Regular battery degradation I can understand, but this is not the slow reduction in life I would normally expect. Seemingly overnight, the right earbud began exhibiting this behavior. Given that (1) this happened to two separate pairs over the same timeframe, (2) this seems to affect other reviewers, and (3) Sony has offered no fix or explaination... call me suspicious. While they worked, I loved these earbuds, but this experience has really soured my view of Sony. I won't be buying earbuds from them again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Edward, We apologize for the inconvenience that you experienced with your Sony Linkbuds. While we're glad you like the open-ear design, we regret to hear about the battery draining issue you've encountered with your first and second pair. We take the quality of our products seriously and are sorry to hear about your issue. This is definitely not the news that we would like to hear. Let's try to isolate and resolve this issue by following the troubleshooting steps on this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000765297.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
- Pros mentioned:Sound qualityCons mentioned:Fit
Nice sound poor fit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are really good with quality sound but they fit isn’t the greatest.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Orijayz,
Thank you for purchasing the Sony LinkBuds Truly Wireless Earbuds. We're glad that you like most of the features of the LinkBuds. We regret to know that you're having issues particularly with the fit of the unit. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• As a suggestion, to reduce discomfort while wearing the headset, try to change the fitting supporters to another size that fits your ears better and feel more comfortable. The size of the left and right fitting supporters may be different.
We recommend starting with the larger sizes and working your way down to the smaller sizes until you find the best fit.
• Check that you are wearing the headset properly in your ears.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
For detailed instructions on how to properly fit and wear LinkBuds Truly Wireless Earbuds, please watch this instructional video: https://www.youtube.com/watch?v=FT-QIP2FeMM
The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.
Thank you for sharing your feedback and for choosing Sony!
-Jess
- Pros mentioned:Sound quality
Great idea, not for everyone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thought behind this product is great and would be perfect for my purposes in an office environment, but I just couldn't get a comfortable fit. Definitely will vary person to person. Sound quality was surprisingly good. Definitely recommend trying to see if they fit well for you if interested.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whitt,
While we're glad you like the amazing sound quality, we're sorry to hear if they did not fit you well causing them to fall out. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• Check that you are wearing the headset properly in your ears.
• If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better.
• After attaching the fitting supporter, check that there is no movement on the LinkBuds. (Shake your head back and forth.)
Note: If they fall off or move in your ears when you shake your head, select a different size. The best fitting supporter may be different for each ear.
• If you wear the headset for a long time, your ears may start hurting. Use the headset while taking breaks periodically.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
Should you need further assistance, you may send us an email at socialsupport@am.sony.com with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number
Regards,
Jess
Okay, but not great yet... Hopefully sony listens
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall these are intresting. Different shape gets some getting used to. The hold feels VERY light like its going to fall out your ear but have yet to have it fall out. Overall these do not have very great sound. The ability to hear all around you though is 100% at about 25% volume you can hear everything around you and have conversations without stopping music and it all is fairly good. The peice that sits inside your ear canel is plastic and has left my ears a bit sore. Super unfortunate as they are very light and the grab peice that keeps it in your ear is soft. Not sure why they didnt upgrade this with a slightly softer rubber outside. Overall I wouldnt recommend these in their current state. They solve a very particular purpose and if they didnt hurt your ear canel they would of got a 4. If they would of sounded better they would of got a 5.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MrJoints, Thanks for sharing your honest review. We are glad you like the sound quality of theall-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.
Sony place a high value on customers feedback as these help us improves our products. Thank you again for choosing Sony. Regards, Erin
- Pros mentioned:Sound quality
Has potential but very uncomfortable for me.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited for this one. I can't wear regular headphones and earphones because of how my tmj has progressed. At first this seemed comfortable, but within 5 minutes it felt like I had a ball of sandpaper in my ears. I'm really disappointed because when it's comfortable and in proper position it's really cool, but the hard material just doesn't work for me. Also the part where the sound comes from gets blocked and it makes my ears feel like there's massive pressure building. I actually got a slight migraine from having I on past comfort. Also the case feels like a 5 dollar toy. I think it has good potential because the open ear aspect is really cool and when the one part of my ear wasn't blocking the audio it was really cool. It felt like audio was floating above my ear and I really enjoyed that, I'm also a person who when alone doesn't like to wear noise canceling things, so this was really cool. It's just unfortunate that for the 190$ I paid for it, that it doesn't come with a silicone cover or something to make it more comfortable.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HasanBaba, Thank you for the feedback on your experience with your new Sony Linkbuds. While we're glad you're enjoying the open-ear styling with high call and sound quality, we regret to hear you didn't link the fit of these earbuds. If the headset is out of your ears, you feel uncomfortable when wearing the headset or your ears hurt, please try to change the fitting supporters to another size to comfortably and snugly fit your left and right ears. We also appreciate your feedback about how the charging case feel like The good news is these LinkBuds use recycled plastic materials from automobile parts, reflecting our commitment to reducing the environmental impact of our products.
The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thanks for choosing Sony! -Sam
- Cons mentioned:Battery life
Not worth the money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These would be incredible if they didn't have 2 big flaws. 1. This is my second pair, my first pair would barely give me 4 hours use and that's with all the extras turned off and the volume low. One bud was always draining about 20-25% faster. Current pair sometimes gives me 4.5 hours but buds are between 5-10% difference in discharge. 2. If I don't connect and click the bud in place in the case/charger, one or both buds won't charge. I didn't have this issue with the first pair I had. So disappointing when you're wanting to listen to music and they're DEAD. Wonderful functions and great for work or when you need to hear your surroundings. Once this pair quits I will not buy this product again. Just such an irritating pair of wireless earbuds. I jave two pair of Jabra and they're amazing! They just don't offer as good of a hear through as the budlinks. For the price I paid I expected to get what was advertised. They're definitely not worth what was paid.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Midnightskunk,
Thanks for reaching out to us with your concerns. While we're glad you like most of the functions, especially the open-ring design, we regret that you are having charging issues with your LinkBuds and you feel the battery power does not last long. This is definitely not the experience we'd like to hear from you. Allow us to help you and turn your experience around.
For available operating time of the unit, depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. However, this is not a malfunction.
Ref: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html
If foreign substances such as dust, dirt, sweat, or moisture is left on the charging port, wipe it off immediately and let it dry at room temperature. Otherwise, the charging function may be affected or not work at all. Be sure to regularly clean the contact points of the charging case and earbuds using a dry soft cloth or cotton swab, and then store the earbuds in the charging case when not in use.
We do have good information on how to care for the headphones here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00249895
Additional troubleshooting steps are provided in this helpful article if the headphones do not charge properly: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00276311
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Bluetooth connectivity unreliable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to love them, can hear around me. Sadly returning. Kept shutting off & disconnected from iPhone during calls. Going back to the iPod Pro “aquarium “ of noise cancellation
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CJinFL,
We regret to hear that you are not satisfied with the Sony LinkBuds. Your feedback is extremely important to us and is very much appreciated. For optimum performance, it is recommended to install the latest software version of the headphones (via the Sony Headphones Connect app). Resetting and initializing the headset may also resolve those issues. Please refer to the steps on these links:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449911.html
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449912.html
Hope this helps. If you still have the LinkBuds and the issues are still not resolved, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Pros mentioned:Sound quality
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I dropped it one star due to comfort in my ears. I just couldn't get them to stay comfortable for time periods longer than like 15 min. But they sound great. So if they're comfortable on you, I'd say buy them and keep them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mtubeowulf,
Thank you for the review and we're glad to hear that you like the sound quality of the headphones. We provide an assortment of fitting supporters in various sizes to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. You may also visit our Sony support website for the manual on how to propery wear the earbuds. With the WF-L900 LinkBuds, you are always connected with your everyday life. Comfortably wear them around the clock as you hear sounds around you transparently, feeling nothing on your ear, while you remain in touch with people and places, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do. Thank you for choosing Sony!
-David
- Pros mentioned:Design, Sound quality
Great design, decent sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the design its new and comfortable initially, as i kept on using after 2 months felt somewhat uncomfortable,but the tips of different sizes are given and the sound quality is good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Riyaz,
Thank you for the review and we're glad to hear that you like the design and sound quality of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great earbuds that let you hear what's going on.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds! The fit took a tiny bit getting used to, but after a few uses, they feel comfortable and work great! I got them because my girlfriend and I both work from home. I wear my buds all day long while I work, and usually listening to podcasts. My girlfriend was getting annoying that she could never get my attention with my other sport earbuds in. These work great to be able to hear what you are playing clearly, but also hear what is going on in the room and I'm not surprised when someone comes up behind me. They also work great riding my bike and still be able to be aware of what is around me at the same time. They aren't meant to be the top of sound performance, but they exceeded my exectations. I get about 5-6 hours of battery life out of them which is more than enough for me, and they charge really fast as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trevor, we're glad you love and enjoying our product. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Best open air buds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Fit is nice. It doesn't hurt my ears after extended use. While Iam listening to music I can still hear what's going on in my environment. Just what I need.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WRoberson, Thank you for the amazing review! We're delighted to hear you like the great sound quality, excellent fit, and open-ring design of your Sony Linkbuds that allows you to hear calls, listen to music, play games, and hear other types of online content anytime, all while remaining naturally connected to the ambient sounds around you. Thanks for choosing Sony! -Sam
- Cons mentioned:Connectivity
Great value.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this earbuds because they don't plug my ears like every other earbuds out there. Since they don't plug my ears I don't find myself shouting when talking in the phone. The only complaint I really have is that fact that they do not charge wirelessly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cnambo01, we're glad you like our product! We appreciate your feedback regarding the charging of your SONY unit. Unfortunately, this Linkbuds do not support wireless charging. If you focus more on feature, we recommend our WF1000XM4 instead. Wireless charging is available using a commercially available wireless charging pad that meets the Qi standard.
Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thanks for choosing SONY. ~Earl
- Cons mentioned:Fit
Good Earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these earbuds are great for someone who wants to be able to hear outside voices/noises while listening to music. The fit is alright, I wasn't a fan of how they fit in my ears personally. I think they'd be good for someone who has the funds and wants ambient noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AJ91,
Thanks for sharing your review and experience with the Sony LinkBuds. We're glad that you like the sound quality of the headphones. Your feedback about its fit is greatly appreciated. For optimum fit and comfort, make sure that you are wearing the headphones properly. M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size to comfortably and snugly fit your left and right ears. For more information, please refer to this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Pros mentioned:Sound qualityCons mentioned:Fit
Good wireless earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great but the fit is not for everyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edgar, we're glad you like the sound quality of our product. If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different. The fitting supporters are common for both left and right sides. You can check this link for more details:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html?search=fit
Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing SONY. ~Earl
- Cons mentioned:Volume
Great little earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds actually fit very well and were very light. Over time they felt like I wasn’t wearing them at all. Yet the volume levels were not sufficient and very low. For example phone calls at work were hard to hear. Over if Sony could boost the volume a little bit these would be a great AirPods contender.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bucksfan,
While we're glad you like the comfortable open-ring design of our LinkBuds, we're sorry to learn if you feel the volume level is very low. If the headset is not worn properly in your ears, you may not obtain proper sound quality or volume. Check that you are wearing the headset properly in your ears. In addition to adjusting the volume on the connected device, when the volume adjustment function is assigned to the headset with the “Sony | Headphones Connect” app, you can adjust the volume on the headset during music playback or while talking.
Please make sure to follow the guide from this link: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445796.html
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for sharing your feedback! -Jess
- Cons mentioned:Fit
Almost a good idea but a miss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to like these they almost work really well. I'd have returned them but the 15 day return period was too short, I was still on vacation trying them out. I keep using them because they were too expensive to just put away/pass on. If the fit isn't just right, they fall our and/or make my ears hurt after awhile. When they work right, they are decent but recently the bluetooth has been cutting out when I move my head around, big problem. Also the control taps are very limited and are inconsistent between functions (play/pause on a podcast are a different control than hanging/up answer on a call, sometimes they do new things when I tap them). Volume adjustment barely changes and sometimes doesn't do anything at all. Disappointed in this Sony product and bummed out that BestBuy shortened their return policy, I'd rather have returned them and gone back to the the Shokz/Aftershokz that I know work well.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi STLLAMA, thank you for choosing and purchasing our product. We're sorry to hear that you had returned your SONY unit because of the fit, Bluetooth connectivity, and touch sensor issues. It is recommended to change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different.
For Bluetooth connection cutting out, set the headset to “Priority on stable connection”. It is advisable to follow this link for more details:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445763.html
For touch sensor issues, it is recommended to follow this link:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00264446
We have our support team that is always happy to assist. your can email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
We hope you consider SONY again. ~Earl
- Pros mentioned:Sound qualityCons mentioned:Battery life, Fit
Buy it on sale only.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is decent, but battery life is short (3-4 hours) and fit is slightly off. I purchased because I like how the speakers don’t create a vacuum seal when inserted in the ear.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dude,
While we're happy you like the open-ring design and audio quality, we're sorry to know if the available operating time is short or the battery power does not last long. If you set the following functions, the available operating time of the battery becomes short.
• Equalizer
• DSEE
• Speak-to-Chat
• Function to launch the voice assist function by your voice
• Service Link
• Sound quality mode during Bluetooth playback: Priority on sound quality
If you run the above settings at the same time, the available operating time of the battery becomes even shorter.
Note: Be sure to store the headphones in the charging case after use. If the headphones are placed in a pocket or bag, they may recognize that they are being worn and turn on by mistake.
For additional information, refer to this helpful link: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html
We also recommended updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. The software update improves the general performance of the unit and includes key features, applications, and bug fixes.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/downloads
Should you need further assistance, please let us know so we can turn your experience around. You may send us an email at socialsupport@am.sony.com with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
- Pros mentioned:Sound quality
Good for meetings, cycling and running
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these to be able to hear around my house and have meetings without having to take my headphones off at my job all the time. I was pleasantly surprised that I am able to go running and cycling in them without issue. A lot of reviews indicated this would be an issue - but for me it was not. The silicon interchangeable pieces do a far better job than you would think securing it, just make sure you actually get them in your ear the right way (I suspect many people with issues are not placing them properly). Sound is great for what they are. Battery life is good, better than okay but lower than outstanding. I have a lot of issues with my ear and pressure changes, these cause none which is fantastic. Overall highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gbupp, We are glad you are enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin