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Customer reviews

Rating 4.3 out of 5 stars with 924 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the ROG Zephyrus M16 for its impressive performance, stunning display, and crisp graphics. However, some users report experiencing significant fan noise and heat generation, particularly during gaming. Concerns were also raised regarding battery life and the keyboard's design. While the lightweight design is appreciated, potential buyers should consider these trade-offs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 924 reviews
  • Cons mentioned:
    Fan noise, Heat

    Rated 3 out of 5 stars

    Almost Doesn't Count...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this product.....but I'm upgrading my current laptop to get away form the loud fans and the cooling issues. If this machine better optimized performance to where the fans and cooling mechanisms ran smoothly....purchasing this would've been a no brainer.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear HowardM ,

      We certainly understand your disappointment with the product We certainly value your feedback on this matter, We do stand behind our product and we continuously strive to improve our approach and processes and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [N2202023276-0021 ] for us to better assist you. Thank you for choosing ASUS!


      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Display, Performance
    Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Beautiful but with overheating issues.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was awesome but for one major drawback, overheating and reason for 3 stars only. The system was fast, beautiful screen and resolution. I really liked it a lot but think Asus rushed this out without proper testing because it overheated during updates. I gave it the benefit of the doubt and kept for a couple more days but did not get better. Always ran hot when using for basic and local actions. Copies of files from one folder to another brought interior temp to 95 degrees and shut down once 96 degrees was reached. Could not use this way and had to return for another brand.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ssaxt0,

      It's regrettable to hear that you returned the notebook because the temp was really high. We do take these negative product experiences very seriously and we will pass this over to our product team for further improvements. If you have any concerns about another or wish to purchase another, feel free to send us a tweet or direct message to our Official ASUS North America Support Twitter at AsusHelpUS. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please copy a link to this post for reference.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Way better than the reviews make it out to be

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the elephant in the reviews: YES, it has 8 gig soldered and 8 gig on a SODIMM stick. YES, this means that above 16 gig of ram you're limited to single channel. NO, this does not mean you can't install a larger stick, and NO, doing so does not make it all run in single channel. NO it will not noticeably slow down the laptop if you do. In every other way the machine is completely solid. Currently running two M.2 drives, screen is actually a little better than the 11th gen model, keyboard is nice, and Asus bloatware in services is typically annoying. Machine runs decently fast, if a bit loud, but I haven't once seen it push over 90c, which for those who don't know better, is positively ARCTIC for a modern processor [intel OR AMD] They pulled the fingerprint scanner for Windows Hello, which seems to work better than I'm used to, and I've had no issues running my 6900XT through my eGPU. But there is ONE weird thing about this machine, and the 11th gen I had for about a week had the same issues: The USB A ports are oddly tight.... I was afraid I had the WiFi dongle for my mouse upside down at first.

    I would recommend this to a friend
  • Pros mentioned:
    Display
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Amazing laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is amazing; to design, screen quality, cpu and GPU performance, crazy freshrate. The only problem I have with this device is how hot it can get. I have it set to “performance” in the armory crate game control. If you’re going to do none gaming, I suggest you turn the settings to “windows” for the meantime, even if you’re downloading games from steam, it’s not necessary for you to go full max on your laptop. Other than that, this laptop is a charm. Maybe drop the price to $1700 instead?

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Best laptop at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best performance laptop. Didn’t tegret buying it. I like how simple the design is. The laptop is fast and reliable!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great laptop at this price range but could be bett

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I will say it’s a great laptop for this price range. But the performance of 3070ti is limited by the low power PDU. So if you plan to play many triple A titles on this laptop, I will not recommend, Strix or legion pro might be better options. Also, the fan is really loud in performance mode.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. computer! It’s been great for school. It’s fast and the graphics are great!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise, Heat

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. A little loud when using it for games but and the heat does exhaust directly on the screen

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Powerhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is beast plain and simple. It is an absolute steal at 1399.99. You wont find anything else at this price for it packs. 3070ti (yes its 120w max but it still powerful). 16x10 beautiful screen. Thin and light. Obviously there are more powerful 3070ti laptops but at the cost of being heavier and bulkier. This i perfect for being mobile work/gaming

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just buy one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got a chance to really push this laptop. I was using it for 3d graphic design and cad work for milling and 3d printing. That is absolutely no problem for this machine. I decided to push it to run genshin impact and warfare. At full specs for both games this unit ran them without breaking a sweat. I am do glad i picked this machine! I have nothing to complain about screen, keyboard, speed all perfection

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Occasional gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for occasional gaming. Bought this for my wife to play World of Warcraft on no issues. Be aware though that the CPU runs hot so fan noise is louder than what you would expect but a good laptop fan base stand is an absolute must. Overall I would recommend this for gamers who play smaller leads frequent sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Fan noise, Heat

    Rated 3 out of 5 stars

    Beautiful screen, Wind tunnel fan noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love it but couldn't. Pros, amazing bright screen, great build quality, solid keyboard, light weight, price is amazing for the components. Cons, #1 issue and why I returned it, the fans are ridiculously loud even for a gaming machine. I'm guessing they have to be for the slim chassis but it's super loud which you need to push the 3070 ti but competitors don't get this loud. You'll need ANC headphones to drown them out. The surfaces get hot, but that's tolerable given there components. Another con, the 3070 ti is very good just not great because of the form factor you'll need a 3080ti/3080 in this machine for max graphics. On turbo it's almost there though, with the wind tunnel noise.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Buy- me love.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey ... this machine is everything I wanted. It is fast, graphics are tremendous and it is so simple to use. When surfing news articles and other info, it is just click and you are there. No lag, no slag = happy me. Best Buy has always been a good provider for me for the past 20 years. I just keep coming back. The Super Geeks are friendly, personable and unbelievably smart. I have spoken. - Robert

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Loud but great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beefy laptop. A bit loud but it’s super fast and awesome graphics. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good laptop with power to spare.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade PC to replace my old laptop and this unit is plentiful. I was actually looking for the 4000 series unit but it was not in store it had to be ordered I was in a rush and waiting was not ideal. So Taking the 3000 series was still a big upgrade from my old GTXm950 and no waiting I walked out of the store with the new pc. I do light gaming and alot of media consumption of tv and movies.

    I would recommend this to a friend
  • Pros mentioned:
    Display, Performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop Has some fantastic performance and its sleek and looks great My only gripe is the battery life compared to the g15 due to its more power hungry i9 But otherwise it's great. Display is also top notch, can't go back to 16:9 anymore :)

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for games. Not for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is insanely powerful. It can run any game or program will relative ease. For the price you won't get any better. However, my only compliant and the reason I returned it was because of the battery life. I'm aware with a system this powerful that's what you have to expect. But I wanted to be hopeful and have a powerful computer for college. Nope! 1 hour and a half just browsing the web. But still very nice and well built

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unleash the Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design and Build Quality: The ASUS ROG Zephyrus M16 boasts an aesthetic that seamlessly blends gaming prowess with professional elegance. Its magnesium-aluminum alloy chassis exudes premium quality, with a minimalist yet captivating design that doesn't scream "gamer." The 16" display is bordered by ultra-thin bezels, maximizing the screen real estate and providing an immersive gaming experience. The laptop's build is remarkably slim and lightweight, making it surprisingly portable for a gaming powerhouse. Performance Beast: The Intel Core i9 processor ensures lightning-fast processing speeds, capable of handling even the most demanding tasks with ease. Backed by 16GB of DDR5 memory Gaming Graphics and Display: The NVIDIA GeForce RTX 3070 Ti graphics card takes gaming visuals to a whole new level. With real-time ray tracing and AI-driven enhancements.The 165Hz refresh rate on the 16" display ensures buttery-smooth gameplay, while the vibrant color reproduction and 100% sRGB coverage contribute to a visually captivating experience. Cooling and Thermals: ASUS's Intelligent Cooling system keeps the Zephyrus M16 running cool and quiet, even during intense gaming sessions. Connectivity and Ports: The Zephyrus M16 doesn't skimp on connectivity options. With a diverse array of ports, including USB-C, Thunderbolt 4, HDMI, and more,

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast computer, got it on sale and plays all the games at full spec.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop with one flaw.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has state of the art performance, capable of handling even the most demanding game titles without any hassle. The battery life is also stellar as long as you tweak the power plan. My only concern is the exhaust air directed at the display. Asus engineers and their display manufacturer both vouch for their product's durability and longevity, so I will try not to worry unnecessarily.

    I would recommend this to a friend