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Customer reviews

Rating 4.3 out of 5 stars with 924 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers commend the ROG Zephyrus M16 for its impressive performance, stunning display, and crisp graphics. However, some users report experiencing significant fan noise and heat generation, particularly during gaming. Concerns were also raised regarding battery life and the keyboard's design. While the lightweight design is appreciated, potential buyers should consider these trade-offs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 924 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I would buy it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Quiet, fast, responsive. A little heavy but otherwise very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great all around

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming, school work, and VR ready. Definitely an all around laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Nice but can get better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. So thin and light for gaming laptop. 8+8 DDR5 On board is the only cons.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    This laptop is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design and the fast specs for the build. I love that I could switch between school work and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wanting a gaming laptop and this one delivered. I got it on sale and its exceeded my expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Very powerful, quality issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first one that i bought brand new just kept stuttering at every single operation and continues to do so after resetting the laptop. The screen had very visible light bleed. Exchanged it for a new one and this only stutters sometimes but its not the pristine smooth experience you would expect for this price. There still is screen light bleed but its less so on this one. Its very powerfull but it has its drawbacks. I would rather reccomend a razer laptop due to the build quality even though it sacrafices a decent amount of performance. The battery life is meh. You definitely need to charge it during the day if you use it a lot at school

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Applepen,

      We sincerely apologize for the poor quality issue that you've been experiencing with this laptop. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. For the stuttering issue please refer to the FAQ in the link below for troubleshooting steps. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2202023276-0015" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support

      [Notebook/Desktop/AIO] Troubleshooting - System is running slowly: https://www.asus.com/support/FAQ/1042398/#:~:text=If%20the%20system%20is%20slow,we%20suggest%20resetting%20the%20system. Asus

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Monitor

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! Runs both of my monitors just fine! Would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    asus ROG

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As is the usual with Asus ROG devices it gives great power and performance with a consistent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing for the price. Excellent balance between noise, performance, and size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy to set up and is by far one of the cleanest and best laptops for gaming! Like all laptops, a cooling fan should also be considered if using for gaming. Great product for a great price.I also use this for work and the speakers work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop not just in pure performance but also in asthetics as well with an amazing looking screen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    more than i imagine. It has all its details to perfection. and it works with videogames very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delighted with my laptop!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help and support I received from Best Buy, Treasure Coast branch, particularly Avery, was exemplary. I am very untechnical but they understood my needs and made a great recommendation for a laptop totally suitable for me. Did not try to sell me the most expensive product and were very focussed on what I actually needed and explained why I should purchase what they suggested for me. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ASUS - ROG Zephyrus M16

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop overall, I really like it, very fast, good for gaming and editing stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. While it does run hot at times, it does an incredible job with performance and quality. I am using this laptop to write this review right now. The only thing I will say is the battery life is not super great. But, it will last enough for me to get through a class or two without charging it. Overall, a great laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 3 out of 5 stars

    Kinda on fence with this one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboards get hot on fast laptops 8 gb of vram is not enough you will want to use acer Helios predator if you have to stick with 8 gb of vram

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for the price. I bought last year's model making the value that much better.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop, for work, for home, for games, I will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gaming Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and portable, I got it to play on the go and I am happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast! I love it. The built-in software to optimize the machine for gameplay is great.

    I would recommend this to a friend