Customer Ratings & Reviews
- Model:
- GA402RJ-G14.R96700
- |
- SKU:
- 6494638
Customer reviews
Rating 4.1 out of 5 stars with 1581 reviews
(1,581 customer reviews)Rating by feature
- Battery Life4.0
Rating 4.0 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the ROG Zephyrus 14” laptop's performance, battery life, build quality, and portability. Many appreciate its impressive display and compact size, while some users experienced issues with heat generation and fan noise. A few customers also reported problems with the Wi-Fi and graphics processing unit.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
School/Gaming computer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly was looking for a school computer and also a gaming computer because let’s be honest I like playing video games on my downtime.This laptop does just that and it’s super fast and can multitask. It does run out of battery faster if you’re playing Roblox or sims 4. But overall I am happy with my purchase!
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, runs games smoothly, and very lightweight.
I would recommend this to a friend Rated 4 out of 5 stars
Good attainable gaming laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good laptop. I am definitely not a techie, but I appreciate it. It does heat up quickly, but dissapates heat rather well especially when elevated off the desk. Before my laptop stand and cooling pad combo arrived, I stood it up on a wooden stand I fashioned, and had a regular fan blow across it- chilly on the hands but worked well. My benchmark for this laptop would probably be running Horizon Zero Dawn. The only issue is maybe spring for more graphics memory: It ran low rather quickly. Still let me finish the game, with no issues.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.still going strong. handles any game i throw at it
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Heat
Rated 5 out of 5 stars
Best for price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful for the price. Cons: it gets hot under load
I would recommend this to a friend Rated 4 out of 5 stars
Good for gaming
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good laptop, strength: run very fast Weakness: camera and pin
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
ASUS ROG Zephyrus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a laptop to replace my old ASUS that completely crashed on me and this one here can not be beat! Playing with it for the amount of time that I have owned, I can confidently say that this laptop is going to last me a good while. It super fast, and super responsive, it does everything I ask of it with no hiccups. It is awesome!
I would recommend this to a friend Rated 5 out of 5 stars
Laptop for College, Electrical Engineering Major
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great control panel. Light weight. Fast. Excellent Display.
I would recommend this to a friend- Pros mentioned:PortabilityCons mentioned:Heat
Rated 5 out of 5 stars
Great item…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light enough and still is great for gaming. Gets a little hot though.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Really good for gaming
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid laptop for big games on medium settings. Should also add that dust can easily get into the laptop. Buy on sale.
I would recommend this to a friend - Pros mentioned:Build quality, Performance
Rated 5 out of 5 stars
Asus laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop, good performance and high quality screen.
I would recommend this to a friend - Cons mentioned:Heat
Rated 4 out of 5 stars
Review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t complain bout the laptop does all the task I need it to do, just heats up to much but overall really powerful
I would recommend this to a friend - Cons mentioned:Heat
Rated 3 out of 5 stars
Geedksquad protection paid off
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was giving problem from the begining. It would get hot quickly and the motherboard had to be replaced and recently wifi stopped working and Geeksquad determined the laptop has big issues so they gave me a refund. I was lucky to have bought the Geeksquad protection plan as the laptop had to be replaced and I got back the full price I paid for the laptop! The services overall has been great
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Arunoday C,
Thank you for sharing your feedback on the laptop. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We will forward your feedback to our Product team for review.
Although you no longer have the device, we do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2203002239-0072" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Rated 5 out of 5 stars
Great small beast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will not regret it. Great size. Easy to carry .
I would recommend this to a friend - Pros mentioned:Display
Rated 5 out of 5 stars
Very Solid Laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using this as my secondary machine for roadtrips and vacations and it works amazingly! More than powerful enough for indie games and modern games at medium settings. The display is also very good, although not as mind blowing as my 14” MacBook Pro or the new model.
I would recommend this to a friend - Pros mentioned:Display
Rated 4 out of 5 stars
Workhorse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went through a 2021 X13, which was pretty awesome, but ended up returning it and picking this 2022 G14 up when the 6900HS came out. It is my daily driver for work now and extremely fast and stable for development work. I like the fit and finish. Screen is very bright and a matte 16x10 ratio which is ideal for software development. I can't comment too much about its use as a gaming machine as I have almost exclusively used the mux switch to completely disable the dedicated GPU and am using the integrated all the time for battery life purposes. I do wish battery life was a little longer, but it meets my needs. It's no M1 based MacBook though for lasting through the day. However I'm usually rocking 100% brightness during the day so that zaps it pretty good. I do like that you can pull almost full processor performance for compiling and dev work while on battery. I've experienced no throttling. A huge plus is the machine can be run off 100W USB-C power delivery adapters and docks easily. That is a must for a daily driver for me, even though it is a "gaming" machine. All in all, I'm very happy with the latest Ryzen and package in general. It's good docked, it's decent mobile on battery, and has plenty of power for the day to day.
I would recommend this to a friend Rated 5 out of 5 stars
Wonderful laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great computer, needed a new computer and this wasn't what I thought I wanted, but the combination of of SSD size, 16GB memory and the sound card it was just the right things I needed, I don't game on it, I do a lot of photo and video editing and couldn't be happier.
I would recommend this to a friend- Pros mentioned:Build quality
Rated 4 out of 5 stars
G14 Battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue is battery drops unless you put everything in saving mode … but great and powerful little machine feels great keyboard awesome
I would recommend this to a friend - Pros mentioned:Display
Rated 3 out of 5 stars
Hot, Loud and Sleek. Needs Refinement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned my purchase based on these criteria: 1. The surface of the laptop (palm rest) got uncomfortable after about 15 minutes in-game. 2. The trackpad was very loose. 3. At least 1/2 a dozen BSODs in a row after updating drivers. 4. Extremely prevalent coil whine under low-medium load. Why would I give it 3 stars? I would say it's more like 2.5 stars, BUT maybe if you got something with a tighter trackpad and no/less coil whine it would be worth keeping. It's a sleek and solid machine that has an excellent and crisp display. The keyboard is great the trackpad is silky smooth, but this is a "V1" type of hardware configuration and drivers are definitely lacking (usual AMD stuff). Some games ran ok for the most part, but Elden Ring wouldn't even break 40 FPS on 1080p at medium settings. Super low GPU utilization. Want this thing? Wait for some driver maturity and roll the dice on a non-faulty trackpad unit. I can't handle the palm rest heat and coil whine though, this will be a hard pass for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Cactus,
It's unfortunate to hear that you return the notebook because of multiply issues. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional and this was a random case. If you have any concerns about another model, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS!
Best Regards,
Jamalie,
ASUS Customer Loyalty US Support
- Pros mentioned:PerformanceCons mentioned:Heat
Rated 3 out of 5 stars
Over heat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance but working hot all the time, eve you could feel the heat when typing
No, I would not recommend this to a friend









