Customer Ratings & Reviews
- Model:
- GA402RJ-G14.R96700
- |
- SKU:
- 6494638
Customer reviews
Rating 4.1 out of 5 stars with 1580 reviews
(1,580 customer reviews)Rating by feature
- Battery Life4.0
Rating 4.0 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the ROG Zephyrus 14” laptop's performance, battery life, build quality, and portability. Many appreciate its impressive display and compact size, while some users experienced issues with heat generation and fan noise. A few customers also reported problems with the Wi-Fi and graphics processing unit.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat
Rated 5 out of 5 stars
Goated laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs a bit hot but i love it. You can find optimized settings online on YouTube or Reddit. Worth it if there’s a sale. I got mine for around 1100
I would recommend this to a friend Rated 4 out of 5 stars
Great laptop, but needed tweaking (read for fixes)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is great here are my positive and negative reviews, along with various fixes: Positives: 1. The laptop is quite fast for all my work and STEM software (many of which requires windows platform) The trackpad is large and has good palm rejection. The clicks seem to be sensitive away from the corners 2. The typing experience is great (when not hot! - see negative review). The keys feel better than the previous g14 models and the white keys make the letters much more legible than the previous silver. 3. Comes with little background software and does not bog your computer down with bloatware 4. Really bright screen with good contrast. I can switch it to 0% brightness in the evening and during the day I can work comfortably with just 40%. Negatives: 1. Really Hot keyboard: The laptop keyboard gets really hot (hurts your fingers) as the CPU temperature went up to +70C when I first started up the laptop. Even on idle the temperature didn't drop. I solved the problem by running on Silent mode (see Armory Crate). Then go to Power Options > Edit Plan Settings > Change Advanced Power Settings, and change the power restriction to the CPU to min 5% and max 90%. I also switched to "Eco mode" and turned off "Panel Overdrive" in Armory Crate. Now my temperature is around 50C for general work tasks. For most work tasks I prefer to run my CPU at lower power (and hence lower speed) while running it in silent mode (see Asus armory crate). I prefer not to hear the fan, so these settings are perfect for most tasks. 2. Screen Flicker when connecting power cable: Whenever the power cable is removed or attached, the screen flickers off and on again, similar to the video "ASUS ROG Laptop bizarre black screen issue" on YouTube. My wife has the 2020 model and it did not have this problem. 3. Flashing/flickering red light for facial recognition (near camera module): The face recognition sensor keeps flashing the red LED when in the lock screen, which is really annoying. I would have preferred ASUS used an IR LED instead of visible red light. You can turn off Windows Hello to avoid the red flashing light, but will lose facial recognition capability. 4. Keyboard LED panel periodically flickers during Sleep mode: You can solve this issue by going to the armory crate, under Device > System > Lighting > Sleep (off). But after restarting, it was toggled on again. 5. No adaptive brightness capability. You need to manually change brightness. 6. White paint longevity: Although it looks great new, I am a bit concerned about the longevity of the white paint, I did notice some pin holes in the paint. That is not a problem for me. But I am concerned if over time the paint will show signs of wear and tear. Summary: Overall most of the negatives could be fixed with tweaking, or with a software patch from ASUS, with the exception of the red light instead of IR for facial recognition. Overwhelmingly this is a great laptop and an improvement from previous generations (which were already good laptops), especially regarding the brighter screen and keyboard with better typing experience.
I would recommend this to a friendRated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best laptop I’ve ever owned. It’s fast and the graphics are clean. I’m able to play my games with no issues.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Really like it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing battery life, perfect for gamers! It was a present for my 13 year old son and he really loves it.
I would recommend this to a friend - Cons mentioned:Heat
Rated 5 out of 5 stars
Powerful Machine but runs hot
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs a little hot but works well. This a common problem with Asus laptop I have heard so
I would recommend this to a friend - Pros mentioned:Build quality
Rated 5 out of 5 stars
Amazing laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer got this thing when it was on sale , 10/10 would buy if its on sale again tbh great color accurate screen(better with calibration)
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great gaming and work laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the G14 is great! Runs my games flawlessly and handles my daily work flow! I do wish there was some instruction on how to use and customize the led lid
I would recommend this to a friend Rated 4 out of 5 stars
My favorite!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 years, it's still working great. The only thing I didn't like is the battery, it doesn't last long.
I would recommend this to a friend- Pros mentioned:PerformanceCons mentioned:Heat
Rated 2 out of 5 stars
Worked great until it didn’t.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It ran awesome for the first few weeks I had, though it ran a little warm. However, it eventually got stuck on a reboot loop and I had to send it in to get repaired.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Adam,
It's unfortunate to hear that you are having issues with your laptop. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition, what you've experienced was not intentional. We understand that you have send your device in for repair
Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner.
For more information, email us at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2203000528-0047) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Linux compat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact but hidden power. and full compatible w/ linux with enough core and RAM for compiling code. Con is Will break if you apply blunt force
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
10/10
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been perfect for everything I need! Gaming, business, school. Works perfectly!
I would recommend this to a friend - Cons mentioned:Heat
Rated 2 out of 5 stars
To much power for a small case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you was thinking of buying this th I nk again. It fets very hot. my hand. B I t i have say this. Its like putti g tons of power into a very small case. Speed it does have
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Lucieanne ,
We regret to learn that you have received the laptop overheating ,Please allow us to make your experience with ASUS a better one. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ: [Notebook] Troubleshooting - Overheating (Fan) issue of ASUS laptop - https://www.asus.com/support/FAQ/1015064/ If all steps have been completed, please reach out to us by email at customerloyalty@asus.com . and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number ( N2203000528-0037)Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
- Cons mentioned:Heat
Rated 5 out of 5 stars
Amazing Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for $1000. Amazing deal. Just lower the CPU voltage if you want your laptop to run cooler than stock. Can get hot when running AAA games.
I would recommend this to a friend - Cons mentioned:Gpu
Rated 5 out of 5 stars
Definitely happy with this purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than heat radiating from the GPU/CPU, I can't be happier with this product. It runs all my games at 100+ fps on high/ultra settings.
I would recommend this to a friend Rated 4 out of 5 stars
Great for when found on sale
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for day to day use. Only complaint is that boosted performance is on by default and was needed to be tweaked in settings. Also battery life leaves more to be desired
I would recommend this to a friendRated 5 out of 5 stars
Powerful yet Elegant
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took 3 times to get a good one however was with the hassle. The all new Asus ROG 14 2022 model is a sleek and refined gaming laptop with enough punch to keep you gaming for hours. The one drawback is the amount of light bleed and dead pixels I have encountered between 3 units. The third one seems to be the charm. No detectable light bleed and no dead pixels. It’s a shame that the manufacturer oh process doesn’t catch this before the consumer gets a hold of this awesome laptop. The 2022 model ups the ante with an all AMD solution combining the AMD 6900HS processor with the Radeon RX 6700S with 8GB of GDDR6 VRAM. Don’t forget the 6900HS is packing the all new RDA2 680M integrated graphics that more than gets the job done. The speaker placement has bee improved as well as the upward facing speakers are above the keyboard now for clearing miss and highs. The down firing woofers are just as good as last years model if not better producing the low bass frequencies. Make sure RGE to ho into the Dolby Atmos App and choose Dynamic profile to get the best sound out of the speakers. Overall I am very impressed so far with the all new Asus ROG 14 for 2022. Oh did I mention the laptop now has a webcam with Windows IR Hello Support for fast logins. It also has 16GB of DDR5 4800MHZ Ram for fast fluent processing. The NVMe 1 TB SSD is a Micron 2450 that is adequate for getting the job done however the speeds are half of a true Gen 4 PCIe SSD. Not sure why Asus went this route. The drive is replaceable if you do desire to get better read and write speeds. Average reads and writes are about 3400 / 3200 mbs. Not bad however not Gen 4 as indicated. The white exterior is unique and definitely fancy. Just hope it holds up over time and dies not discolor.
I would recommend this to a friendRated 5 out of 5 stars
Gaming Pc
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop, very easy to carry around with me as I travel a lot and very light weight for a heavy duty gaming rig!
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great value gaming laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really solid laptop, I got it when it was on deal for only around $1100~ which was a great deal! Really high specs and runs extremely smooth!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great purchase if you can get a good open-box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy at open box price of $840. Brighter than many other gaming laptops more expensive, runs almost all games smoothly.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Perfection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, this is exactly what you should be looking for in a portable gaming device and is compatible with literally every game on the market
I would recommend this to a friend









