Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$98.99
Save $81
Comp. Value: $179.99

Customer reviews

Rating 4.6 out of 5 stars with 4157 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,157 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great picture!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to set up. Came with a lot of channels. It looks great in our second bedroom when we installed it with a pull out wall mounting.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re thrilled to hear that you’re enjoying the great picture quality and easy setup of your new TV. It’s wonderful that it came with a lot of channels and looks fantastic in your second bedroom with the pull-out wall mounting. If you have any more thoughts or need assistance, feel free to reach out. Enjoy your viewing experience! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best prices

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV. BestBuy has the best prices on every appliance and smart device. The associate helped me choose the best option for me and my family. The delivery was prompt and not damaged. Love this store and this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of bang for the buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Insignia televisions. This one was a very good deal. I was looking for a 30"initially, but I saw this one for less. I love Insignia tvs colors. They are so vibrant and lifelike. Alexa is a good feature also. I had trouble getting the color adjusted initially; but after some use everything was fine. I guess it just needed time to adjust. In spite of the pros for this tv, unfortunately it quit after 11 months of service. First the picture went out and then the sound. Best Buy sent someone from Geek Squad to my residence (something I didn't expect) and I was extremely pleased that I didn't have to take this in myself due to the size. The technician was very friendly and knowledgeable and was a great help with getting a replacement. He did thorough testing to ensure my tv couldn't be repaired before suggesting a replacement. I appreciate the service Best Buy gives and this is the 2nd Insignia tv that I've purchased from them. I've owned the other one for 5 years now with no problem.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your thoughtful and detailed feedback! We're so glad to hear that you’ve enjoyed the vibrant and lifelike colors of your Insignia TV and found Alexa to be a useful feature. It’s great that you were able to find such a good deal and that the TV initially met your expectations.

      We’re sorry to hear about the issue you experienced after 11 months, but we’re pleased that Geek Squad was able to assist you promptly and professionally. It’s reassuring to know the technician provided excellent service and helped with a smooth replacement process. Your continued support means a lot to us, and we’re happy to hear your other Insignia TV has served you well for five years.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv for the price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Full feature. Easy set up and good sound. Great picture as long as you view from near the center. The color and picture deteriorate quickly when viewed from an angle. I use it in a small office. I wouldn't recommend for a larger room where several people will be watching from a wider angle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Grwat quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very sturdy. Setup, installation of apps, and controls were very easy. The picture quality and volume are also clear and ceisp for this size tv. Ive bever owned a fire tv, but downloading new apps, settings, and menu setup are all very simple. Would purchase another!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for our Bedroom, which is rather large. It’s the perfect size for it. I also bought it to prepare ourselves to move away from cable TV. One of the things I don’t like is the remote doesn’t light up, so hard to use at night sometimes when you can’t read the buttons on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality especially for the price. My son LOVES this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like I’ve had it forever and now I’ve got the same tv in different sizes in every room!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Performance

    Rated 5 out of 5 stars

    An Excellent Value TV!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for price! Sometimes will freeze up and load things properly or there will be a glitch that affects sound. However resetting the TV easily fixes these glitches. Great picture!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your thoughts on our Insignia 42" Class F20 Series LED Full HD Smart Fire TV. We're glad you're enjoying the great picture and value for the price. We apologize for any inconvenience caused by the occasional freeze or glitch, and we're glad to hear that resetting the TV resolves the issue. Let us know if there is anything we can do to help. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent value for money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it because we thought it was very cheap, and it is to be imported into another country, a friend was trying it out at his house and it turned out very well, excellent. I already send it, let's hope it arrives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    A decent and affordable TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my office so I can't speak to it for anything other than casual watching (or rather, casual background noise). But I think it has great picture, and the interface is pretty easy to get the hang of. The sound isn't great but that's true of basically all televisions, and nothing a sound bar can't fix. All in all, I'm glad I purchased and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Bedroom TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my bedroom TV to an internet ready TV. Having previously purchased the brand Insignia, I knew the quality well. The size and price were right. I received the TV quickly. I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so easy to work. It has a beautiful picture. I don't understand my other smart TV. This one is self explanatory . I am older and do not do technology very well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! It’s wonderful to hear that you find it easy to use and appreciate the beautiful picture quality. Sometimes, technology can be a bit overwhelming, but it sounds like this TV’s straightforward design has made it a great fit for you. Enjoy your entertainment, and if you have any more questions or need assistance, feel free to ask!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing product at a great price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and loads fast. I already own the older/smaller version and this was a huge upgrade for an amazing price. As with any TV, you should use a sound bar for best quality, speakers are average. Very easy to adjust the screen, timer etc...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia 42 inch Fire TV is easy to setup, has lot of useful apps for streaming, good clarity and sound I would recommend this for anyone who want a good product at that price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV for everyone room

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display! Vivid color! Perfect for kids room for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good,clear easy to use and have everything The plus its cheap which is good for someone budgeting

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Kitchen TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for Price. All features i needed plus more.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 4 out of 5 stars

    tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good size and good sound not to heavy the remote control a little bit smaller for me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for a Florida room

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my Florida room for when friends and family come down. It was easy to set up and the picture is nice. Sound isn’t terribly tinny like a lot of these TVs

    I would recommend this to a friend