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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,159 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy with this purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. It was super easy to set up and has a great picture. I paired Bluetooth headphones to the TV and the sound comes through great on that. The menu interface is also pretty easily customizable/easy to navigate. In terms of storage space for apps, I have eight different video apps downloaded and I have a 1.5 gig out of 4 left, so if someone has a ton of video apps they want to download they might have space constraints but it has definitely been enough of space for my purposes. Overall highly recommend!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback regarding your recent purchase of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. We are thrilled to hear that you are very happy with your television and that you found the setup process to be straightforward.

      It's great to know that the picture quality has met your expectations and that you were able to pair your Bluetooth headphones with ease. Customizable menu interfaces can enhance user experience, and we appreciate you highlighting this feature.

      We understand your concerns about storage space for apps and appreciate your insights on this aspect. It’s great to hear that the available storage is sufficient for your usage.

      Thank you once again for your recommendation. Your feedback is invaluable to us, and we look forward to serving you again in the future! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding TV Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect TV for a bedroom or fitness room! Great quality and no issues after a month of use. Voice controls work great and smart functions never have loading delay!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    GREAT TV AT A GREAT PRICE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and very user friendly! Highly recommend the Insignia Fire Smart TV's!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your enthusiastic feedback! We're thrilled to hear that you love the beautiful picture and user-friendly features of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. Your recommendation means a lot to us. Enjoy your new TV! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    42 TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is very clear picture. Easy to use and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great affordable TV for guest room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for our guest suite. It is the right size and was easy to setup. Having Amazon FireTV built in allows you to access any streaming service easily without additional devices.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Had for years and still no issues..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV! With the press of a button, Hulu pops up and we are ready to live stream! Simple operation makes this smart TV awesome along with the very clear picture. This is the second TV like this we have purchased due to a lightning strike damaging our previous TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv all around picture quality is great sound is good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Insignia 43

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for my retro gaming consoles as it has the AV connections. This tv has been by far the best one for retro gaming and for pc game play. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great tv for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the TV on sale for my mom and it’s a great upgrade from what she had. The picture is great and the sound is as well. Being a fire tv was a nice plus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    No Input sensing? Why?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the TV today which was an upgrade from an older TV I had previously. Overall the TV is quite good, picture quality is well and almost everything seems to be good. Almost, the only gripe I seem to have and can't wrap my head around is why it doesn't have auto input sensing? Even my older TV has that, so if you are a person with multiple HDMI hook ups, you'll have to manually click through and hit the HDMI port it's attached to. If that could somehow be added in I could give this 5 stars.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV great sound quality and nice picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love the TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use! The color is natural. The remote is easy to use. The price was great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that you are enjoying the great picture quality and natural colors of your new product. It’s also fantastic to know that you find the remote easy to use and that you are happy with the price. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience. If you have any further comments or need assistance, please don’t hesitate to reach out. Enjoy your new purchase! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv for my mom to upgrade her to a larger screen and smart tv. It was easy to set up on her Wi-Fi network and to show her how to use it! So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT AS A GIFT FOR MY FATHER. He loves it, very easy to use & beautiful picture! Sales staff was great and very knowledgeable !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! It’s wonderful to hear that your father is enjoying it. The ease of use and beautiful picture quality are definitely standout features. If you have any more feedback or need assistance, feel free to reach out. Happy watching!
      -Paul | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is really good for watching movies and listening music. It comes with Amazon fire TV also

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you're enjoying the TV for both movies and music. If you have any further comments or need assistance, please feel free to reach out. Enjoy your entertainment! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im enjoying this television. Very vivid picture. Easy to set up. I highly tecommend this television.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you're enjoying the vivid picture and found it easy to set up. Your recommendation means a lot to us, and we appreciate you sharing your thoughts. If you have any more insights or suggestions, we'd love to hear them! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV with Amazon Fire TV OS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV especially for the price you can’t beat it! The TV uses Amazon Fire TV’s operating system, which is SO much better than Roku or Google’s OS in my opinion. It’s extremely user friendly and I was able to buy the TV during a sale, so I was able to get a great deal on it! I needed a TV for our camper and was going to use an Amazon Firestick with whatever TV I purchased, however I found this TV on-sale for a great price, was the perfect size and already used Amazon Fire’s OS. Highly recommended especially if you can buy it on-sale… This is Best Buy’s “house brand,” so they are able to put them on sale more often than the other TV brands, so you should be able to find it for a great price! 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia fire tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, wife loves it in the bedroom. Volume is great for movies that have drastic change. Looks sleek on the wall. The weight of the tv is super light, was actually surprised about how lightweight it really is.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Steve

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, sound, price ,light weight . Easy to set up

    I would recommend this to a friend