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Customer Ratings & Reviews

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$98.99
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Comp. Value: $179.99

Customer reviews

Rating 4.6 out of 5 stars with 4157 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 4,157 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV & good price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV, easy to use, great picture, good value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    very good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good very excellent picture at 1080 better than old tv only picks channel 13 seven channels becuase of indoor attenna

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for your thoughts, Joseph! That 1080p clarity sounds like a major upgrade. Fingers crossed your antenna picks up a few more channels soon! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good Quality - great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well... sharp picture, quality sound and easy to setup I would give the device a 5 just based on quality, but I will say I am not as big a fan of the fire TV interface compared to Roku.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Kitchen TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife wNted a reliable easy to use smart TV to put for kitchen/ dining room. Worked out perfect. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV for the price, works very well and picture is decent. My Mom loves it at her campground.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound. Easy to set up. Connects wi simply and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Efficient with no hard upsell pitch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The same day the Geek Squad efficiently declared my TV dead, Best Buy was able to tell me what was available that was most similar to my old TV. They did not try to upsell. When I asked for something better, they were helpful. I purchased this fireTV the same day. They even loaded it into my vehicle. I highly recommend this Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Tv for use in my kids playroom. Good quality for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    TV Often Needs resetting for antenna channels

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv model maybe 2 years ago (?). It is a fair tv for the price, but I've found that it often has to be reset by unplugging to get my antenna tv channels. They go out suddenly. I cut the cable cord more than 6 years ago and use antennas. I had been using attached Fire products and that's why I bought this tv with the internal Fire programming. It is really inconvenient to move my console, get behind it and unplug the tv to reset. I would love it if there was a reset button on the back, side or bottom, but there isn't. BTW, I don't have the same issue with any of my other 3 tv's.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience. We appreciate your honest feedback and understand how frustrating it can be to deal with frequent resets, especially when using antenna channels. While we're glad the TV has served you fairly well overall, we recognize that convenience is just as important as performance. Your suggestion about a dedicated reset button is valuable, and we’ll make sure it’s shared with the appropriate team for future improvements.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Real easy to setup. Very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and sound quality. Great price for TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Maggie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great purchase. High resolution? Excellent image and performance. For such a great price. Shout out to Insignia TV’s

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your great feedback. We’re thrilled to hear that you’re enjoying the high resolution, excellent image quality, and performance of your Insignia TV—all at a great price. We truly appreciate your support and shout out. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Great deal for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed having the fire app on this tv. Perfect for cutting the cord from cable. Picture and sound quality is great. Excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and size my son loves his Tv going to purchase another one soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, inexpensive. Works great and easy to use. Very pleased

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Pink, we’re overjoyed by your review! Your praise inspires us to continue delivering excellence. See you on your next visit! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Simple, lightweight with online access. Works great in a kids' room for video games and movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My tv is my newest best friend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv i ever purchased. Once i connected my wifi there were endless possibilities with this tv. Im still finding out new things to on it. I love the picture quality and the sound is amazing but when i hook up the surround sound its like im in the movie theaters. I will purchase 2 more of these tvs for the other rooms in my house and i cant wait.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're so glad to hear that you are enjoying your new Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV. It's great to hear that the picture quality and sound are meeting your expectations, and that you are finding new features to explore. Thank you for your feedback, and we hope you continue to enjoy your TV in all of the rooms in your house. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall does a good job however it loses WiFi signal a lot even though it has great signal from or router. You do have to have the volume a little louder than other TV's. Picture is great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thanks for the honest review! Sounds like the Insignia 42" Class F20 Series Smart Fire TV is delivering solid picture quality at a great price, even if there are a couple of hiccups with the WiFi connection and volume levels. It's always helpful to hear real user experiences—glad it’s working out overall! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insigna

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv for under 150.00 the picture clarity and sound quality are excellent

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great with a sound bar.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around. Price, size and features. Working great with the sound bar i bought with it.

    I would recommend this to a friend