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Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,159 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    InSigNia

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a living room. Beautiful design and Picture. Happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV on a ridiculous sale for like $120. The picture is amazing for a bedroom TV and the TV is loaded with free content.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're thrilled to hear that you got an amazing deal on your TV and that the picture quality is perfect for your bedroom. It's great to know that you're enjoying the free content available. Your satisfaction is important to us, and we appreciate you sharing your positive experience.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great little TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV, easy to use , picture quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insigna

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and for the price the picture are perfect sounds great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, DawnC, for your kind words! We're so glad to hear that you're enjoying the TV and that it delivers great picture and sound quality at a price that feels just right. It’s always rewarding to know when a product brings both value and performance—thanks for sharing your experience! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Love it! Love this brand and the convenience of an Amazon fire tv!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MistyL,

      Thank you for your enthusiastic review! We're thrilled to hear that you love our Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV and appreciate the convenience of Amazon Fire TV. Your feedback means a lot to us, and we're glad you're enjoying your experience with our brand. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price. Does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great in daughter's bedroom. Integrated with our Prime account as it should. No complaints!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that the product is working well in your daughter's bedroom and integrates seamlessly with your Prime account. Your satisfaction is important to us. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia is one of the Best hands dwn !! My number 1 Brand

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for the amazing compliment! We’re honored to be your number one brand and truly appreciate your continued trust and support. It means a lot to us to know that Insignia stands out for you.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price, Smart tv

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box can’t been the price and quality of this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, even better price. My kids use this daily.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi GregC,
      We’re thrilled to hear the 42" Fire TV is a hit in your home especially with the kids! Great performance at a great price is what we aim for, and we’re so glad it’s delivering for your family. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our TV. We mounted it on the wall. It’s the perfect size for our room love the quality in the picture shows really clear.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're thrilled to hear that you absolutely love it and that it's the perfect size for your room. It's great to know that the picture quality is clear and that mounting it on the wall worked out well. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your TV, ShanayF! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Nice picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture for the price. Fire tv is great. Using in the office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrong bestbuy account used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cheap tv ever. Never even got to see it work. Seems someone used my bestbuy rewards account to buy their tv. No harm no foul but I have the receipt and the info for the warranty they purchased. I sent a text to the number on the receipt offering to send along the info but never got a reply

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, James! We appreciate you taking the time to leave feedback, and it's great to hear that you were proactive in trying to help with the warranty information. Your thoughtful approach is truly valued, and we hope everything gets sorted out smoothly. Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works ok. little slow to transition between apps bit has great picture. it wors great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 4 out of 5 stars

    Nice Little TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture and sound. Good size for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    LOADED WITH APPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great picture but lack enough space to use the applications. You are instructed to make more space or download to an external drive. The ability to select programs via alexia is a great accessary. It's a great television just a few kinks I don't know if it's because of the number of apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom really loves the tv, the pictures is very clear and vived

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's wonderful to hear! We're so glad your mom is really enjoying the Insignia TV and loves the clear and vivid picture quality! It's great when a new TV brings such enjoyment. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my mom’s birthday around April this year and it’s still great she had an old beat up tv and this brand new fire tv was like night and day you can do anything and everything on it I love it and so does my mom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very happy with this purchase. Easy to setup and use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that you are very happy with your purchase and found it easy to set up and use. Your satisfaction is important to us, and we are committed to providing products that enhance your experience. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy best for tv purchases .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great service ! I’ve searched for great quality along with prices and no one beats Beat Buy !

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are thrilled to hear that you find our product excellent and our service great. It's wonderful to know that you value the quality and prices we offer. Your satisfaction is important to us, and we appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Insignia 42" Class F20 Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and well worth the reasonable price.

    I would recommend this to a friend