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Customer reviews

Rating 4.6 out of 5 stars with 4159 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 42" Class F20 Series LED Full HD Smart Fire TV's picture quality, affordable price, and ease of use. Many appreciate its smart TV capabilities and suitable size. However, some customers have reported issues with the remote control, overall performance, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 4,159 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value at the sale price I bought at. Picture and sound are better than average at this class of TV. Well-packed and easy to get out. Leg assembly was straightforward. Setup was easy... there was a lengthy update process but you just have to sit through it. The FireTV apps cover just about anything you could want to stream, which is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10/10 tv !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good quality and has many apps to add onto your tv. It’s great size and I love the colors and brightness. Very good sound as well. I would recommend this since it’s such a good price. Also when I picked it up, the girl was so nice helping me out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shows a very good picture and easy to navigate. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I woukd recommend this tv especially for the price . I have the sane tv and bought this one for my elderly mom now she doesnt have a high cable bill and so many channels and only downloaded 2 apps so far . Delivered the same day as ordered thabks best buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Would be great if I had the right remote.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great for the money. However, it is a firetv with Alexa capabilities. We got the wrong remote. There is no mic feature. Now I have to go back to the store hoping they will be able to get me the correct remote. Can't get Alexa to work without it. :-( Otherwise the picture is great and the sound too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome screen quality, great value! I use it for watching TV and gaming!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! We're thrilled to hear you're enjoying the awesome screen quality and great value. It's great that it's working well for both TV watching and gaming! Thank you for your feedback! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No aspect of this tv is going to blow you away especially if you are used to higher end oled’s but for the money, you can’t beat this TV. Perfect for kids!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Josh93Ro, for your honest review of the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're glad to hear that you find it to be a great value for the money and perfect for kids. We appreciate your feedback and hope it continues to serve your needs well. If you have any further comments or questions, please feel free to reach out! Patricia| Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and great sound! So good we went back and bought a second one

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the great picture and sound quality of your TV. It’s fantastic that you were so pleased with your purchase that you decided to buy a second one. Your satisfaction is our top priority, and we’re glad to have met your expectations. Keith | Insignia Product BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been good for my viewing pleasures! The audio works well, there are no dead pixels, and it was easy to set up out of the box

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for sharing your experience! We're pleased to hear that your Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV has enhanced your viewing pleasures. It's great to know that the audio quality is good, there are no dead pixels, and the setup was a breeze.

      If you have any other comments or questions, feel free to let us know. Enjoy your TV time! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-42-class-f20-series-led-full-hd-smart-fire-tv/6495088.p?skuId=6495088 BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tv for the price. Use it to display photos of all our travels using screensaver on TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. This is my 3rd tv from this brand

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you're enjoying the Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV and that you're a loyal customer of the brand. It's great to know that the quality continues to meet your expectations.

      If you have any other questions or need further assistance, feel free to reach out! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv i bought it for my bedroom and i love it picture looks good sound is good i would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great and with the Fire TV dashboard built in, it makes for the perfect bedroom tv. The voice commands on the remote make accessing your favorite app and/or show very easy. The picture quality is pretty good also. Decent blacks and vivid colors. Cant ask for a better TV in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and colors are bright and vivid. Sound is good enough for what we use it for. I like the built in fire stick as we use different streaming apps.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Insignia tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good. It comes prefixed to be set up with fire stick. So we need to set up an account along with credit card. (Thatvis the bad part) in order to work. If you have more money available but a better more free of accounts tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv for the cats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i needed a cheap tv for the cats. this tv ended up being better then i hoped

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for choosing our Insignia™ 42" Class F20 Series LED Full HD Smart Fire TV! We're delighted to hear that it exceeded your expectations, even if it was for your cats. Your feedback is important to us, and we're glad our TV is serving you well. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for me 12 year old son as he watches movies and plays the PlayStation and it has been a great choice! He hardly ever leaves his room!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect beginner tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv great size, perfect anyone who doesn’t want a giant 75 inch in their face

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that you're satisfied with the size and quality of the TV. It's great to know that it meets your needs perfectly without being overwhelming. Your satisfaction is our top priority.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the kids rooms

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, got it for my kids room, doesn’t play video games on it or anything but the picture is nice.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that you're happy with the picture quality of the TV. It's wonderful to know it's a great addition to your kids' room. If you have any other comments or need assistance, we're here to help.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture and Sound perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This movie was excellent and worth for the price. The sound is outstanding. Really recommend it. Quick navigation to apps. Only one glitch which I noticed - when you turn off the TV directly in TV button instead of remote, it won't turn off. You need to unplug and plug in the TV. Then it works.

    I would recommend this to a friend