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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5101 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 5,105 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these every day they work great for calls and relaxing. Cant imagin not having them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and stability. Nice features make using the earbuds convenient from business to pleasure.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    BUDS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY ENJOY MY EAR BUD PROS THEY ARE EASY TO USE THE ONLY FALL BACK IS THAT THEY FALL OUT OF YOUR EAR EASY

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sounds experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound experience Samsung has to offer right now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Buds Pro Wireless Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Buds Pro Wireless Earbuds are my favorite. I have tried many others, but I like these the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect size and produce amazing sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great in ear, sounds amazing and easy to use. Purchased 2 pairs for our household. Violet color is stunning! Happy with purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Im a fan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from the headsets to the pro. A HUGE DIFFERENCE!! I personally absolutely love them! The sound quality is amazing and i am a fan!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound and many options to enhance sound, along with noise canceling. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Give up on true wireless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give up on true wireless buds. I tried two different pairs of these and had the same results both times. The left bud kept cutting out. If I sat still both worked fine. Not good for the gym. Went back to buds with a wire connecting them and they worked fine.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    mediocre ear buds, horrible customer service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They tend to shriek in your ear for no reason. they tend to not stay in the ear as well as other brands and if you go to adjust you set off a sensor. Customer service for Samsung has to be the worst I have ever had to deal with in my life, that alone makes them not worth it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Johnny. We are really sorry about any issues you may be experiencing, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great, dont have to worry about them falling out of my ears, sound incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Product is as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality sound is awesome. Battery does suck that because it only lasts about 6 hours but it is as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great if you dont have small ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound.i would save i love them. The issue im having is my ears a little so they dont stay in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and sound great. Color is perfect, small but easy to hold on too. Hooked up easy to my daughters phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these. Great noise canceling even at the gym. Fit comfortably in smaller ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Use it everyday at work, grocery shopping, etc. I noise cancelling feature works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these love all products from samsung.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not For Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just don't like Them! When you're talking to somebody it sounds like you're underwater

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. Set up process took a bit of time and bluetooth enabling took a while to learn but overall good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has great quality, sound is clear and crisp, the colors pop and they fit great with the difference size’s

    I would recommend this to a friend