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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 5,105 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    10/10 would recommend.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones, amazing sound quality, and pairs well with PC, phones, Nintendo Switch. I can go all day using these headphones with minimal recharging from the case.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Great buds, but hit or miss fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm surprised these are the "pro" model of galaxy buds. Audio is fantastic. If you're into songs that typically have an emphasis on bass, these are for you! BUT! The fit for these are hit & miss. Couldn't get these to start on my ear to save my life. If I talked or ate, anything involving me moving my jaw, they'd start getting loose and momentarily fall out. I will admit though, the noise cancelation was God tier. If you need noise blocked out, this is a good choice....if it fits in your ear. Also, for some reason samsung removed the ability to mute the call by pressing & holding the earbud for a second or so; now it only switches from ambient noise to noise cancelation. Does have a feature that automatically switches between the two when you start talking, which can be nice. But for me, the most important thing was the fact that the Buds Plus stayed in my ear through it all. But again, this is a worthwhile upgrade of your an audiophile that is mostly stationary. Also, call quality seemed fine as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Samsung Users, Upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Galaxy Buds+ and they held up for me for a long time. I only upgraded to these for the Noise Cancellation & 3D audio features. But the Pro Buds also have way better sounding audio & louder speakers. These little buds have a crazy battery that lasts hours & hours & hours.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds and the sound from them is amazing. Connectivity is one of the best ive had from bluetooth buds and I love the breakdown I can view from the Samsung Wearable app. However they fall out of my ears, even at the slight movement despite changing the plugs to the bigger ones and then trying the smaller ones just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great sound and convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love!!! The sound quality is amazing and the touch controls are convenient, once u figure them out. The compact self xharging station is convenient for on the go. They link beautifully to my galaxy watch and phone. Great for hiking and other activities.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Premium Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things sound amazing and noise cancelling is better than most others. They are comfortable as well and can be worn for longer periods of time than most noise canceling buds. Best Buy customer service is MUCH better than Samsung's as well, so this is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Worth buying, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung's next step in wireless earbuds is a big one. While they are great (as far as sound quality goes), they are rather heavy and may fall out of your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, solid battery life. Love the look, dont care for how it fits in my ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good But Not for Me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality of the touch controls is great. The suppression of noise around is verg good. The sound quality of played content is mediocre. Had to use the EQ in the app and built into phone to get good sound. Once adjusted they sounded good. The sound quality of ambient mode is bad, usable but bad. The main issue with these is the fiment. They rely on only the in ear piece to stay attached to the ear. For me this does not work. They kept falling out so I returned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful pair of earbuds they fit just right and work excellently for everyday use and excercise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Galaxy buds pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have amazing sound quality. The only drawback is they don't fit in my ear as well as the plus model did. And yes, i have tried all of the tip sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Touch controls

    Rated 4 out of 5 stars

    Great sound and fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace the galaxy buds live that i had returned due to poor fit and terrible microphone. These are a MUCH better fit with great sound, and excellent build quality. Mic is great, very easy to connect, and excellent battery life, too! If there were click controls instead of touch (too many accidental touches), this would be 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Still one of my favorites

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST, most comfy set. I've bought it in a while. I use them for everything even the gym. They rarely fall out and are great at hearing your surroundings when you have both on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Not too Bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for buds. After finding the right tips, these buds are actually pretty nice. The battery life is decent. Was expecting a little bit more battery life, after using the Beats Pros wireless. Yet, the quality and the features are definitely worth the price. They are not bad at all. The buds are very comfortable in the ears, secure, and worth the upgrade for those who are looking to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Maybe it's my ears.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, maybe my ears are oddly shaped but i dont trust these thinhs not to fall out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Best sound quality and cancelation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and noise cancelation is perfect but during only walking it falls down from the ear, O had the earbuds plus too , it was better in this case.

    I would recommend this to a friend
  • Cons mentioned:
    Fit, Price

    Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are not bad but not great. They sound nice on calls but music is lacking some thump. They do occasionally start to fall out of the ears possibly because the cone type shape when going in. Other than that they’re great but little overpriced

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best samsung buds at the moment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and loads of awesome features. Batterys last a very long time and each bud can be used to extend the use of the buds. The case is small but the lid feels cheap but other then that I would recommend there ear buds to anyone including those with samsung phone users

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had these for so long, no issues at all even though they went for a swim (accidently washed them 3 times). The sound was still pristine and the connectivity is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound and works well with the Samsung phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying these buds, the sound quality in my view is a good step up from the Samsung Bud +. I first got those and was not pleased with the quality of sound. In other respects they were very good. The Pros have much better fidelity and the sound does not distort as I found happened with the + model. They stay in my ears rather well. I myself do not find much noise canceling results when I use that feature. That is my reason I removed one star. Still I am very happy with the product and would recommend it to someone who enjoys the Samsung phones and using a product that will be complementary to it.

    I would recommend this to a friend