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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5105 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 5,105 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Could be a lot better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fresh out of the box, it was nice bump real and still does sound is very clear. But my main problem is the connection to my phone, even connected, it searches for other devices and the sound is beyond disturbing, the sound of distortion and interference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them a lot. They come with a couple extra ear tips so obtaining the right fit is easy. They stay in my ears at the gym which was what I wanted. They are as advertised and a little more!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate them. They constantly fall out and don't feel comfortable. The buds live have a better design and will be going back to them. The "find my earbuds" setting sucks and Samsung needs to fix this flaw.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good when they work but they keep disconnecting from my Bluetooth. So I have to keep shutting my Bluetooth on and off and then if I’m listening to music it’s fine or if I’m just talking on the phone it’s OK but it’s very annoying keeping shutting off and going back on. I’m using these items for an iPhone so maybe they will work better dress with an android or Samsung

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent buds, no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second pair we bought after the first pair got stolen; suffice to say purchasing the same set is an endorsement when we could've gone with a different one.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Earbud junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage,salesman lied. Good luck keepin in ear. I returned them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 2 out of 5 stars

    Beats

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected. The has alot treble the bass is non existent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my buds..only thing is charged time.. they dont last too long.. if walking and listening to music on a full charge they only last about 2 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my mom to use while she is doing her daily retired person activities. They work great she hears me and while they do pick up a bit of ancillary noise its not too bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awsome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the really good earbuds but they feel uncomfortable after a few hours and start to slide out.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Heavy and Frequently Fall Out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very heavy and didn't stay in my ears well at all. Returned them.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice but falls off every time am walking around, may be not my size

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had them very long but I can already tell that the clarity is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality though pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice quality both during phone calls and listening music is much beyond my expectations. I strongly suggest the product if you need to use it frequently and if you do not have a price concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS EARBUDS RIGHT BEFORE CHRISTMAS AND HAVE REALLY ENJOYED USING THEM. I USE THEM FOR MY PHONE AND TABLET AND HAVE NOT HAD ANY ISSUES. I WOULD RECOMMEND THESE EAR BUDS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are a great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great within itself. I'm still getting used to them over my buds but with the product itself there's nothing wrong and comes with other sizes to fit into the ear.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't fit my ears well. I dont wear them in fear they will fall out

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung pro earbubs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them a few times They seem to work well with my Samsung products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality. Sound is decent but you will not be blown away by the quality..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Truly, the best buds ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ear bud for my husband and he lives them! Way better fit than the Apple airpods!

    I would recommend this to a friend