Customer Ratings & Reviews
- Model:
- SM-R190NZWAXAR
- SKU:
- 6495952
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
Not the best earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so bad, but it could be better. Noise cancelling does not work all the time, battery life nor so good.
No, I would not recommend this to a friendAmazing buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are really great ear buds but i wish the case wouldn't open so easily
I would recommend this to a friendGalaxy Buds pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing missing is Google assistant without having to touch your phone or just by using buds with a tap.
I would recommend this to a friendLove them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earbuds! Traded in the Samsung Lives for the Pros and are so happy with that choice. They fit differently in the ear but still don’t fall out or move easily.
I would recommend this to a friend- Cons mentioned:Fit
Ear Bud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great noise cancelling, dont really stay in ears
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, thank you for reaching out to us. We are sorry about your experience with the Galaxy Buds Pro True Wireless that won't stay in your ears. Samsung values our customers and their satisfaction when it comes to our products.
Here is a link on how to wear your earbuds:
https://www.samsung.com/us/support/answer/ANS00082785/
Also, here is a link to improve noise canceling:
https://www.samsung.com/us/support/answer/ANS00087243/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144167034
Have a great day.
Melardo
Great Sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a present for my wife to go with her Samsung phone and tablet. She especially likes the hands free feature when used with her phone. Great product.
I would recommend this to a friendPurchased as a gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought these as a gift for our son and haven't heard any complaints.
I would recommend this to a friendGood wireless earplugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not as good as AirPods in terms of sound quality
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Ear bud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have a spare ear bud without wire and good sound
I would recommend this to a friendBrand response from Samsung
Posted .Hey there! Thank you for the feedback on your Galaxy Buds Pro and for choosing Samsung. ^Kayla
First pair of ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling on these buds isnt the greatest but im happy with them overall.
I would recommend this to a friendVery Sensitive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product! The only issue is that it is too sensitive when you tap the earbud..
I would recommend this to a friendTony b21
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is way different than the box portrays it's like a shiny Chrome stands out too much
I would recommend this to a friendNot worth it keep your money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big fan of apple I usually go with Samsung but these are trash. I bought them for my wife but when we speak over the phone i hear a lot of static and ot sounds very muffled. I'd stick to air pods or beats.
No, I would not recommend this to a friendNot so noise cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so much noise cancelling doesn’t really work that well went with Bose Qi buds instead much better
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Tykat. We understand how frustrating this may be for you. The link below includes steps that can be taken to improve the performance of your Galaxy Buds Pro. If you are still experiencing issues, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). Thank you for taking the time to leave this review. ^Kayla
http://www.samsung.com/us/support/troubleshooting/TSG01111323/
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriends loved the speakers especially because he loves anything Samsung ! Had some issues with one of the earbuds falling off but other then that’s it’s great
I would recommend this to a friendGalaxy buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds sync quickly and easily to my other samsung products.
I would recommend this to a friend- Pros mentioned:Sound quality
Earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are nice but don’t fit in my ear right. But sound great
I would recommend this to a friend Tired of holding my phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was tired of holding my cell phone or putting it on speaker where everyone can hear.
I would recommend this to a friendOooo, Shiny!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned them for the black ones. The pictures don't do a good job of it but these are shinny chrome. The black ones are a dark polished hematite
I would recommend this to a friend- Cons mentioned:Fit
Uncomfortable and too big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like the Buds Pro but unfortunately it hurts my ears, the shape and size were too big for my ears. I couldn't get it to fit properly without it falling off or hurting. Finally after 3 weeks of trying to make it work, I exchanged it for the Buds 2.
No, I would not recommend this to a friend