Customer Ratings & Reviews

Testing these out after having tested others, they worked great, sound was of great qaulity. My biggest issue is the fit, it felt like they reached deep into my ear at times. Made several adjustments and it may just be me that had the issue, but it felt like I was reaching for my brain at times. Otherwise really enjoyed another Samsung product that works very well with their products.

They eat buds are not up to par they come in and out and the people on the other side can’t understand much of what I’m saying to the point I have to disconnect and use the phone directly.

The Samsung Galaxy Pro True Wireless Earbuds in my opinion are the best wireless ear buds that you can buy today. The design of these earbuds is much different than one of the major competitors on the market however this design leads to a much better secure fit in the ear. In the box you will find the earbuds in the charging case a USB C charging cable and 3 different size earbuds that allow you to find the optimal fit. It is definitely important for you to get these to fit properly so that you can truly experience the brilliance of the active noise cancelling and Ambient sound features. You can only access these advanced features if your are using an Android phone that is currently running Android 7 or higher and has 1.5 gb of RAM. I had no issues in connecting the earbuds to 2 different Android devices and I was easily able to access the advanced features via the Galaxy Wearable app. Connecting the earbuds to my other devices was also easy via the device Bluetooth settings on each device. Sound quality is in my opinion far greater than some other "pro" earbuds on the market and you can definitely tell that these are high quality AKG tuned speakers. The 11mm woofers truly bring out the bass in the music you are listening too and the 6.5 mm tweeters produce clear high quality audio. The mic also allows you to make crystal clear phone calls without distortion. Battery life is rated at 8 hours however you can really expect about 5 hours if you are using ANC. The case however gives you another 20 hrs. of battery life if fully charged. The earbuds are IPX7 rated which does mean that they are water resistant with the ability to be submersed in up to 1 meter of water for up to 30 minutes. Since theses are water resistant you don't have to worry about sweat ruining them. These buds did not fall out once during my runs or workouts but I did try all 3 sizes of earbuds included in order to find the perfect fit. If you own some of the latest Samsung devices the earbuds can auto switch between devices. So if I'm watching something on my Samsung tablet and I get a phone call on my s21 the earbuds will automatically switch from the tablet to the phone and switch back to the tablet once the call is complete. I think Samsung did a great job with these earbuds and I can easily say that these have become my go to wireless earbuds whether I'm using my Galaxy S20 or my iPhone.

Returned these due to me thinking they were all white like air pods but these have a shiny silver area the sticks out didnt bot like the look also give me wet ears

These earbuds are a nice compliment to my other Samsung products, but with a major disappointment. They have a premium feel, and did fit snug in my ear. The bragging point is the sound. The sound is superb. I do not make this statement lightly. With earbuds, there's only so much functionality that you can place in such tiny devices. Yet, a great deal of effort was placed in making sure the audio sounded well. Also, the active noise cancellation was decent. While being at home, there's not much to tune out, however, going outside provided more factors for me to test against. Despite its size, the Galaxy Buds Pro provided acceptable noise cancellation for what I needed. Unfortunately, excellent sound and good active noise cancellation came at the expense of battery life. The battery life of these earbuds drained quickly when ANC (Active Noise Cancellation) was used. Even with the feature disabled, battery life was still subpar. Samsung users can find redemption for these earbuds through the Galaxy Wearable app. The app helps to customize how the buds respond to certain actions and to enable other abilities such as ambient mode, voice detection, and equalizer adjustment among other things. Overall, I like these earbuds, but I wish that I could enjoy them for longer periods of time.

Got these for Christmas and they won’t charge. They are out of the window to be returned and haven’t been able to figure out how to get help from company.

these were not very comfortable and constantly fell out of my ears even after trying different tips that were provided. i did a return

Love the sound, they sound great. The ANC and Ambient are cool too. They don’t stay in my ears tho. I am constantly fiddling with them to keep them in correct position. I am Samsung everything and I think they could have done a better job with this issue.

These Bluetooth are very bad, they are barely 2 months old since I bought them. I've only used them for an hour a day and they can't fully charge

I love these...comfortable and sound great. Barely notice they are there until the bass starts coming through.

They constantly fall out and were not comfortable at all. Sound was also subpar to the other buds in the samsung lineup

Disconnects frequently. outdoor Phone call conversation is not easy because the person I talk to can't hear me clearly .

I never purchased these I'd have no idea how they're on my list evidently I'm paying for them. Going to call now.

Low quality, bluetooth keep disconnect, the mic very bad, very annoyed

First - I was most impressed by the bass quality, given the form factor here. Obviously, there are a lot of "true" wireless headphones on the market now offering a range of sound and user experiences. These rise to the top of both, as they should, with one caveat: requires you have an android phone and download the required app. If you do, these pair very easily and function alongside the case. If you don't want the app or you have another phone OS, the user experience is just like any other bluetooth wireless headphone experience. As for the sound quality - everything sounds excellent and the voice quality over the phone was very good as well. The active noise cancellation met expectations and the transparency mode did as well. As stated before, users that want a lot of bass in their ears will enjoy these. I don't think you can get much better unless you go to another form factor (over ear). I think the battery life could be improved, but the bud/case solution very much alleviates that issue. I tend to listen to mostly podcasts, and when I do, it's only in 1 ear. I get all day use by just swapping ears. I only use both if I'm working out with music or if I want to tune out from the world (like when I have to go grocery shopping amidst the pandemic). If you listen to music for your entire day, or like to take advantage of the noise cancelling at all times (doing so in one ear is discombobulating), you might want to look for alternatives that go longer than 4-5 hours. The USB-C charging is nice. It's a much better solution than micro, and I would never buy anything this expensive with micro again, given the reliability. Overall, I would recommend these to anyone with the budget and with an Android.

WORST HEADPHONES TO BUY. I LOVE SAMSUNG BUT THESE JUST SUCK. RETURNED THEM AND BOUGHT APPLE AIRPODS TO WORK WITH MY SAMSUNG ULTRA.

They stop charging and they make a weird sound Wille im using them i don't recommend them

I found out once I got home that these did not work with my device the way we were told they would and I had to return them.

Best Buy employee recommended these earbuds got them home unwrapped used him static not clear sound returned them

I would never buy again the battery live starts ok after a month very short.