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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5101 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 5,101 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The total package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other earbuds that I love for one reason or another. But three things put these over the top for me: 1. I always have one ear that the bud just will not fit right or comfortably. Not the case with these. They fit snuggly and comfortably in both ears. 2. The ambient mode is amazing. I forget they are in my ears when I'm on the go. Also, the voice detect feature is pretty cool. 3. The sound is amazing with plenty of clear bass response. Also, changing from ambient to noise-canceling doesn't affect the sound. Please note: I get OK battery life because I love using the ambient mode. About 4 hours on a full charge. You'll get more if you turn this mode off. Also, when in ambient mode, you can hear your own voice depending on how you set the sensitivity. That may be weird for some if you have extensive conversation. But it doesnt bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of these buds are superb!! Great buy. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Way better than the Buds +. 360 Audio sucks. It creates and echo.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Decent sound, Do not fit my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried some music on these and the sound is pretty good, but distant due to bad fit. Also the noise cancellation pretty much did nothing (I'm guessing also due to the bad fit.) Could not get them in far enough, and the oval ear tips just suck. Also don't like that the ear tips are proprietary, so I couldn't try tips from my older earbuds. Had the choice of ordering ear tips specifically for these and hoping it fixed the problem, or returning them. Ended up returning them. If not for the crappy fit, they would be great.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good sound. People cant hear me. Hard to answer and hang up. Loose in ear.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Jeremy, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds Pro. We completely understand how valuable the audio quality of your device is to you every day. We have some resources available online to help you with the audio quality titled "No, low, or poor audio quality on Samsung earbuds" and "Use call features on your Samsung earbuds". You can also take a look at the article titled "How to wear your Samsung earbuds" to help you with the optimal placement, and perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Lastly, please reach out to the Samsung Support Team if these experiences continue with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds!The sound quality is great and easy to use with the app

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice & clear and thr bass in good too & the price is good too .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing little pair of ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these have been great, they fit my ear really well and sound good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my galaxy buds pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really good to here from and drown the sound out. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these Samsung earbuds for my wife and she lives they so much the features and the looks plus they fit comfortably in her ears and doesn't have to pull them off every time someone approaches to talk to her great for work and business calls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Android ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pods, father in law loves them and never takes them out except to charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality, the sound , the fit n over all how easy they were to pair off.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, pretty good fit in my ears, great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Pairs easy with phone. Great functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    NIce buds.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with Galaxy S smartphone. Good sound and easy pairing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You have to try these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about these. The quality is perfect. Great sound and bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Amazing wireless earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are imo the best wireless earbuds you can get for this price range. The only issue i ever have is sometimes having to push them back into my ears, but i have very small ears so i dont think this would affect everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and quality. Would recommend to anyone with a Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and they sound amazing. They also fit in my ear perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and works with multiple devices, haven't used them much yet..

    I would recommend this to a friend