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Customer reviews

Rating 4.4 out of 5 stars with 1703 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, ease of use, and bass of this 5.1.2 channel soundbar. Many appreciate the Dolby Atmos and DTS:X support, as well as the relatively easy setup. However, some users mention connectivity problems and find the rear speakers to be a weak point. The price and compatibility with certain TVs are also frequently cited as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,703 reviews
  • Pros mentioned:
    Bass

    Rated 1 out of 5 stars

    So Disappointing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible. Dont fall for the price reduction. It is disappointing. It sounds better than the tv speaker but just barely. There is very little adjustments that can be made other than selecting from the pre loaded options. The EQ is basically treble and bass. Good luck. I should have returned it and I didnt. I have a $19 ancient Vizio soundbar that has better bass. That's not a typo, $19. My Ancient Sony amp and 2 speakers absolutely blows this garbage away.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your experience with your LG Channel Sound bar. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha LG

  • Rated 5 out of 5 stars

    Its a great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product it just great i couldnt ask for a better sound bar i would definitely would buy this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up had mounting brackets. But came with no optic cable

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Discontinued for a reason

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told there were no physical manual for this product and that the manuals were online - I cannot find these on line anywhere. The sound bar becomes disconnected from the TV for no reason. I go through the setup process and although the sound bar says connected the TV says it is not. I see why it was discontinued.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out about the LG Soundbar (S75QR) model. We understand your concern about dealing with connectivity issues and difficulty finding the manual. We aim to provide high-quality products and exceptional services that exceed our customer's needs. Regarding connectivity issues, ensure that all connections between the soundbar and TV are secure. Sometimes, replugging the cables can help establish a better connection. For additional help, visit https://www.lg.com/us/support/help-library/lg-sound-bar-troubleshooting-bluetooth-not-connecting--20153197795421. You can download it's owners manual through this link: https://www.lg.com/us/support/product/lg-S75QR.DUSALLK. For further assistance, please reach out to us on social media @LGUSSupport. We appreciate your patience and look forward to assisting you. ^Juvy LG

  • Cons mentioned:
    Rear speakers

    Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with the sound of this system. The bass is shallow, and I've been trying to get the rear speakers to work for the last two days, and there is still no sound, although the green light indicates that there are connected to the subwoofer. In settings, the sound bar hasn't recognized the rear speakers. I will have to return this. Systems much cheaper than this can work out of the box, so I wonder why this cannot.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer LG

  • Rated 5 out of 5 stars

    Nice Speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good I just wish it was a little louder but it does the job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Big Sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this. MUCH more than I needed for my small den

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    The remote control was missing.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bar itself was acting weird for the first month and a half. Disconnecting, freezing etc. After a while it's been working fine. But they didn't gave me the remote control that was supposed to come with the bar.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there! We regret that the remote was missing from your LG Channel Soundbar. You can find a replacement remote at this link: https://lgparts.com/products/akb76038001. For any additional inquiries, please reach out to our LG Social Media team on either Facebook or Twitter with the hashtag @LGUSSupport and include the model and serial numbers of the soundbar. We're here to assist you! ~Rita LG

  • Rated 5 out of 5 stars

    christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, easy to set up! was the perfect Christmas gift :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased & returned them within 3 days. Just not loud enough & lacking on bass.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar sounds really good. I would purchase this item again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, wonderful, amazing, The best purchase I could make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pelon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter she's very happy with it with the sound and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mejor sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    El sonido es espectacular recomendado a ojo cerrado el mejor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great sound leveling for commercials could be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    (Essentially Wireless Rear Speakers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice system - the essentially wireless rear speakers were just what I was looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chef Patrick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes bes buy is incredible The item is phenomenal thank you all for going above and beyond

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don Walter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was very proffesional and kind, He took his time and got it right, However the LG 5.12 was NOT as good as I expectedLow power rande from all speakers. I returned the item for the more powerful LG (.12

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG 5.1.2 Channel Soundbar with wireless subwoofer is just superb, with great sound output

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surrounded sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, definitely would buy again…………………..

    I would recommend this to a friend